NAPA Auto Parts

Steven spada

★★★☆☆

a year ago

Great product availability but high prices.

Brandon Forgie

★☆☆☆☆

6 years ago

Ordered some lateral link bushings for a Subaru. Asked a couple of times to make sure they had the lateral link bushing. They ordered them. Cost was 75 bucks for two. They were the control arm bushings. Went right down the road to oriellys and got both of the lateral arms for the same damn price. And guy behind the counter was a complete jackass. Don't waste you time or money at this store.

Don Sherwood

★★☆☆☆

7 years ago

Always seems like these folks, all NAPA stores from VA to LA to Wa, got to know you or something before you get good assistance. If you already know what you want with the exact factory or OEM part number and don't mind the prices you're good to go. If you need to talk about it stick to Google and the other chain stores.

Jesse Houfek

★★★★★

14 years ago

I love the fact that Napa carries so many American made parts. I've been going there for years. Everyone that has ever helped me has been very knowledgeable and incredibly nice. I strongly recommend this store!

Eric Franklin

★★★★★

3 years ago

Super helpful and seem very interested in getting the part that I needed even if you had a special order it. Very friendly staff!!

Phillip Canaday

★☆☆☆☆

Edited 7 months ago

Young guys short changes me on a return. I'll never go back to this store.

Anita J

★★★★★

a year ago

What can I say but I know very little about auto parts and they know most everything. So I'm happy with their service. They work great as a team

Brian Bizzell

★★★★★

9 months ago

Great inventory and guys are always willing to help you. Very knowledgeable

Calaina

★★☆☆☆

Edited a year ago

It's not the store itself that was unsatisfactory, it was the judgemental cashier who went out of her way to take forever to 'check on a part' before telling me she didn't have it. A spark plug wire? Really?? Not the first time I've left that location to shop at the auto parts store 3 blocks farther down the road than I really wanted to go. You know who you are and you know what I mean.

Adam Pullar

★★★★★

3 years ago

These guys were awesome. Super knowledgeable on my Bronco and we’re easy to talk to. I forgot to grab their names but one was pretty dang tall with a brown beard and the other was around 5’11” with short dark hair. Definitely converted me to a NAPA customer.

Greg Thode

★★★★★

2 years ago

I had a warranty issue on a battery that was just under two years old. Alan, and the lady at the front desk, whose name I did not get really took care of me and were able to get the replacement battery the next day. Even offered to test my alternator and try to determine what could've caused it to fail, which I will be driving it back in once I installed the battery. Absolutely great customer service from some super people! I would highly recommend if you're looking for professionals, to go to this NAPA store.

Evan

★★★★★

a year ago

Friendly staff. Offered my son a cool hot wheels last time I was in. The guys are actual car guys and relatable compared to other local parts stores. They don’t ask for engine displacement for your car when sizing wiper blades.

Steve Mora

★★★★★

4 months ago

I went in looking for a headlamp for my 2012 Kia. They pointed me right to it.

Yvonne Jones

★★★★★

a year ago

I just got some breaks and roders from them today, and they carried it to my car to the store next door. They have always been super nice, and I haven't had an issue with anyone. The workers are wonderful and kind both on and off the clock. Much appreciation to the man who took my breaks and roders to my car, thank you (:

Just the honest truth.

★★★★★

5 months ago

They're getting their store remodeled starting to look really professional

Elicia Giffin

★★★★★

10 months ago

Great experience when I needed help! Matt and Alan were quick to figure out the right headlights for my car. Also, they have hot wheels to give to kids when they come in here. How thoughtful is that?!?

Norm Glazier

★★★★★

4 months ago

Young fella behind the counter went above and beyond to help resolve a problem that was genuinely out of his control amd did his level best to help out. Great service