ModWash

Jacob McGrew

★☆☆☆☆

a year ago

If you care about your car, do NOT come here. I got a membership for a month and things seemed fine, though I said a couple of times this seems like it's being way too rough on my car. Sure enough, I go though today and the wash completely ripped off the passenger side door edge guard as well as left me a few scratches and a paint chip on my practically new car. Waiting to hear a response, but judging from how the employees seemed to not really care I doubt if I will get one. Canceling my family plan as soon as possible after this.

Damarco Browning

★★★★★

10 months ago

Great experience, Logan was great!! He an awesome salesman too, in a tough economy where inflation is high and the cost of products and services are high. Logan grabbed my interest to sign up for a MoDWash membership. I am happy I am now a member. Thanks ModWash!

Amy LaGesse

★★★★★

6 months ago

Jordan was very knowledgeable and personable. He answered all my questions and explained everything clearly. Even checked on me while vaccuming out my car. Loved the wash and all the extras!!

Melissa Trochelman

★★★☆☆

10 months ago

Membership for what? The car wash doesn’t clean the top of your car, the back window or the back of your car. I have to clean it every time I go through. That needs to be a priority to fix, or you guys are going to lose more business. I shouldn’t have to clean my Cadillac twice because the brushes don’t wash your half of your car! Sucks to find a new car wash because this is so close to my home. I’ve questioned workers they say nothing but an attendant should do it and there is NEVER anyone attending the parking lot talking to any customers. They just stand inside and talk in my experiences coming here. Do better you are too new!

JesusSaves TryHim

★★★★★

2 months ago

Great customer service service Car Wash actually performed well well Nice amenities

Yolonda Owens

★★★★☆

a year ago

I like this car wash it is nice they offer 4 plans after your wash you're able to vacuum out your vehicle and there's towels available to wipe down too

Arletta Crumby

★★★★★

3 weeks ago

it's a great place to wash your car and Logan was really helpful.

Ty Knowles

★★★★★

10 months ago

Phenomenal Service from Logan at the Car Wash! I just had an incredible experience thanks to Logan at the car wash. From the moment I pulled in, his energy, professionalism, and genuine enthusiasm stood out. He wasn’t just selling memberships—he was educating, engaging, and making sure I understood every benefit without feeling pressured. What really impressed me was how naturally he made the conversation flow. Logan was confident, respectful, and clearly passionate about what he does. His knowledge of the membership options, the value they offer, and how it fits different needs made it an easy decision for me. You can tell he takes pride in his work and truly cares about the customer experience. He turned what could have been a routine stop into a five-star interaction. If every business had a “Logan,” customer service everywhere would be on another level. Thank you, Logan—you crushed it today!

Gybr'n N'Jyb

★☆☆☆☆

8 months ago

The assistant GM, Logan... Complete epitome of unprofessional. That person should NOT manage a crew in a leadership role. I recommend washing your car elsewhere. The machine will not clean your car thoroughly, once, and that kid, Logan will get arrogant and cocky with you if you express dissatisfied results, and request a second run through the car wash. GM response is required! I will be cancelling the membership, and I will receive a refund. I'm not asking! The vacuums are weak and dirty anyway. The mat cleaner doesn't work. This place is new, and already in under a year, they get a 1 star! I rarely, give any business, even for awful service under 3 stars. Logan, he's not ok as a manager. He should just, work there. Not the character of a leader. The boy, has much to learn, and hopefully this scathing review will teach the kid a lesson.

Katy Neithers

★☆☆☆☆

7 months ago

The supposed “assistant manager” Logan is terrible. He has no management skills whatsoever. Terrible customer service. Can’t tell him anything about the quality of the wash that was bought or he gets extremely snarky and blames you for their lack of quality. DO NOT WASH YOUR CAR HERE!! This place should really look at the people they are hiring as management. They should also look at the way he talks to other staff members there. Me an another customer witnessed this and that should not be tolerated! Mod wash you need to do better! For being a newer wash I can understand why they don’t do much business. I will take my business down the road to Clean!

Dr. Phil

★★★★★

a year ago

Amazing new car wash on Glendale. Excellent wash and free vacuums. Nice place to wash your floor mats and free microfiber towels for drying and polishing!

Marla Perkins

★★★★★

a year ago

Nice car wash, the employees are really friendly and helpful. I definitely would recommend anyone to stop in for a carwash. I love a clean vehicle . I just feel like you ride better clean!!

Jason L

★☆☆☆☆

2 months ago

Cancelled membership on website twice and continued to be charged $19.99 twice. Tried calling customer service number and was left on hold for a very long time without ever p speaking to an agent. Had to file stop payment with my bank.

Summer Bonds

★☆☆☆☆

4 months ago

I was convinced the car wash scratched my vehicle. I spoke with an employee but I wasn’t sure. The next wash it was obvious my car had been scratched. I spoke with the same young woman who was nothing but nice and she sent me to the GM. The GM Mike tried to convince me that they weren’t responsible for the scratches. I asked to file a complaint, he took pics of the car and claimed he filed the report. The company still charged me AFTER the cancellation. I called customer service who refused to provide a refund. I stopped by for a copy of the report or an incident number that Mike claimed would be emailed to me last week. He claimed it would be a “couple days” and my “paint claim would be denied” but could not provide me with report number. He NEVER filed the complaint. At no point did I ask the company to repair the damage I just wanted the incident documented. St this point, I’m going to make this a big deal because damaging the vehicle is one thing, but pretending to file a claim and acting as if it’s not a big deal is something completely different. Please DO NOT take your car here. The manager is sub par, he lies, and his attitude is condescending and narcissistic. He really needs to be fired.

Shayna Krasula

★★★★★

a year ago

LOVE THIS NEW CAR WASH!!! The south end of Toledo has needed a car wash in this area for at least 10 years! Highest quality of washes, and the memberships honor 20% off for teachers, students and emergency workers! The vacuum station is membership only, and comes with all the attachments needed to DETAIL your car! Microfiber cloths, windex dispensers, and air blowers to get crumbs out of small nooks and crannies. Plus there's music playing outside, which is a very nice touch. Love it here, great job ModWash!!!

Megan Walter

★★☆☆☆

6 months ago

I really wanted to love this place. I pulled up and met the nicest workers assisting at the kiosk. Unfortunately it went south from there. For $25 I expected at minimum there wouldn't be any dirt on my car. You can see the back of my car immediately after returning home. It's just a drive through wash, no one to wipe the water droplets that don't dry in the machines and push your mirrors back into place... Not good value for $25.

Jake

★☆☆☆☆

a week ago

will rip wheel covers off. paid 12$ to have a clean/damaged car lol