Google Reviews
Ahmed Sam
★
☆☆☆☆
a year ago
Information: On 11/03 /2024. I entered the store and [one of the employees heard me and my friend speak different languages and what happened?? he came to us and was (rude) asking us to leave chip bag outside. We said we would leave it here with u and we get coffee and get going. And he refused and yelling at us we can't have it here. And then he went to shut coffee machines. including that he was standing in front of us. employee behavedI unreal due to us not being (white) After that he saw us staying at the coffee bar and we bought food and he came and told us to leave after certain amount of time we can't be here. And he called the police. For us to leave!!!! “Thank you for your time and attention to this matter. But absolutely awful company and there will be farther action ahead I also called to complain to corporation I was calm and I was specific and hoping for corporate representatives understand my concerns and they take them seriously. But they did not as Kwik start corporation. Absolutely unreal
Catherine B
★★★
☆☆
a year ago
This store never has fresh chicken from 3pm to 7pm. Even if you order ahead of time you will still wait 30 minutes no matter what. Otherwise this is a very good store to pick up a few groceries staff is really friendly
Angela Fyler
★
☆☆☆☆
a year ago
Worst Kwik star experience ever. Have had the most awful day. Travelling for work. Been on the road all day, flat tire, was fixed and then went flat again on the way. Couldn’t get service for road side assistance, so just praying I can make it to the next stop on my route, Iowa ciCty, so I can clean up and get something to eat before driving 2 more hours. Met with, the most unkind greeting. The staff member told me I couldn’t take my bag to the bathroom because it was too big (well duh, I have a change of clothes in there.) I told him, I was taking my bag with me to the bathroom and he Threatens to call the police! Unbelievable! I’m a 50 year old woman traveling on business, not a HS kid. Terrible customer service. So, still exhausted, still dirty, and still hungry. Hopefully the next place is a little nicer. Never had an experience like this at Kwik star! I would give 0 stars if I could! Awful. Don’t go there if you’re traveling.
Enigma 1179
★
☆☆☆☆
9 months ago
Gas Pumps are the slowest I have ever seen. Pumps do not go this slow unless they have not been correctly up kept. The car wash also does not recognize receipt codes. So after paying for a car wash I had yet more of my time wasted due to their failures.
Rose L
★★
☆☆☆
7 months ago
As of 5:00 today, I guess this location lost power for over an hr. Was told that they’re “putting stuff out” before they unlock the doors. It’s been over 30 mins so far since multiple employees have come into work. If the systems are up and they’re just working on putting food and such out, why not open the doors? They probably don’t care about how much $ this store is currently losing because they’re all clocked in and getting paid so they don’t care about not letting customers in and having to deal with them
joseph causey
★★★★
☆
7 months ago
They hv about everything. 2$ gall milk. Rotisserie chicken. Good soups. The air station is awesome. Great staff. Huge selectiin with giid prices. Faygo cream soda poo is awesome. 1.50 for 24 oz...
Greg Johnson
★★★★★
2 years ago
Nice selection of foods and drinks. Fast friendly service. Plenty of parking. Conveniently located.
Tom Cargill
★
☆☆☆☆
Edited 4 months ago
Pumps have been slow for 2 months. Plan on 15 minutes to fill up if you're getting E85. Update, still slow. No change.
Ryan Petrie
★★★★★
8 months ago
Great location and great staff! The prices are excellent and worth the extra drive to stop in than going to Casey. The store is clean and excellent bathrooms. Definitely recommend going there. Don’t forget the app for more deals and free stuff
Clash
★★
☆☆☆
7 months ago
Every time I go to get a soup container of Mac and cheese the Mac and cheese is always empty and has flies all over the soup counter. The Tornado hot roller has also been broken for 3 weeks now. Place needs to get it together as it seems the staff has extremely low standards to meet the needs of customer satisfaction, especially being the only Kwik star in Iowa city/coralville.
Oluwatuyi Olowoyeye
★★★★★
a year ago
Well equipped and amazing! Bathroom break enabled You could get different things from the store as well
Erin Wadle
★★★★★
3 months ago
This is one of the only gas stations in town that I will go by myself to. Very clean, well lit, friendly staff.
William Conner
★★★★★
4 months ago
I’ve always been pleased with Kwik Start!! That’s a fact!!
Tony C
★★
☆☆☆
2 years ago
Fuel Island has had fuel spilled around the base of it and you can see where fuel leaks down the outside of the hose! There is gunk caked on top of the DEF dispenser! The pure lack of cleanliness of the area provides a negative experience! This has been brought to management’s attention on more than one occasion. It isn’t the worst I’ve seen it but it could be much better! Please Do Better
Heather Van Raden
★★★★
☆
Edited 3 years ago
**edit** The touchless wash is fine but the brush wash has been having a number of issues lately where it does not spray the soap over the entire vehicle. The employees are happy to give you a replacement wash but it is a giant pain. Original Review: Car wash gives you the option of soft touch or touch less and doesn't have super annoying ads to skip past! Prices for the car wash, as of this review, are $8, $10, and $11. The wash is clean and starts with a tire wash. The water and soap spray seems very effective and it even has a timer for the dryer at the end. No duellys or accessories, though the low profile roof rack on mine was fine.
MR. GOLD
★
☆☆☆☆
a month ago
1/29/2026 You place an online order @ 22:02 for a pick up @ 22:30, and I show up @ 22:40ish fill with fuel and walk in for my food to be ready only to be told it will be ANOTHER 10 mins, which made me late to work.. as I finally get to work and open my food only to find that the special instructions that I left for NO CHEESE, AND welp there was cheese... Just a POOR POOR timing judgement on everyone on staff.... The fountain dispenser for Diet DR Pepper was out, the condiment bar was dirty and had empty bottles of chipotle sauce.. And there was no offering of a gift card or $ off for the errors that had occurred.... Along with that the fuel pumps had no receipt paper. And the employees just seemed like they are over worked with no support from management.. I have been coming to this Kwik Star 5 days a week since December 5th, and I was impressed with the choices of Hot Spot and how the place look in general, but here over the last two weeks it just feels as if NO ONE cares and as I've noticed that is when it all just goes down hill from there.. I HATE making these type of posts but there need to be a record of these type of things so people can learn..
Jane Morse
★★★★★
a year ago
Great place for several things. Open all night and has a great variety of food. Good coffee, and lots of variations. More grocery products than mostconvenience stores. Great car wash and fantastic air compressor that’s free and gives a digital read out, plus delivers and Audible signal upon reaching 35 psi.
Jen Gee
★
☆☆☆☆
2 months ago
Man with long blonde hair, very rude very nasty toward me after mis handling an other customer he turn around and began to try and miss handle me with very bad attitude. I have gone through enough this year, last thing I need is a gas station clerk to be mistreating me because he's having a horrible day. I will never shop here again.
Iowa Reviewers
★★★★★
a year ago
It's almost a small grocery store with the various items available. Plus, there is hot food. I like that all of the pumps have Tigerhawks on them for the Iowa Corn/Cy-Hawk promotion.
Kathleen Kelley
★★★★★
5 months ago
I love this place. Good variety of different foods-hot grab and go, steaks and other meats, veggies and fruit, pre-made pizzas for home cooking, all kinds of snacks and drinks-they have so much stuff. Reasonable prices, some sales and deals too. The staff here are all very kind and genuinely nice folks, despite being busy or working on several things at once. There is always someone at the checkout to keep the line moving. Thanks Kwik Star! You are appreciated.
