Google Reviews
Kathleen Thompson
★★★
☆☆
a year ago
Pros: they have both drive thru and self service bays and free vacuums with a car wash. I've had plenty of good experiences here. Cons: I was in the auto one and the bar was hitting my side view mirror. I was in the center of the bay. It got stuck and rammed my mirror over and over again. Then skipped the rinse cycle and sent me out with bubbles all over my car. When I came out I tried to find an employee since their machine was clearly broken and I couldn't find anyone. So I went to the self service to rinse my car off and the dial was offset so you didn't know if it would be rinse, bubble brush, or wax. That was a rough day. I've been back several times since, but super weird no one was on site (it was mid-day) and also frustrating to have my side mirror beat up by the carwash.
Katarina Whinery
★★★★★
8 months ago
I joined the car wash membership program here recently, and have had a great experience so far. The best part about this place is Chris, he is an absolute gem to work with. He first helped me sign up, and every time I see him, he helps take care of me. He is such a joy and always so sweet to me, and I just can't praise him enough for all of his help. Their vacuums here are so strong and you don't always get that at other car washes. This car wash is completely touchless and while it's not perfect without brushes, it works great. They provide you with towels to dry the car afterwards, or touch up any missed spots, and I love it. The only thing that I could even negatively say, is before I signed up, I had asked another worker if I were to sign up for the lowest membership, if I could every few months upgrade to the highest wash (as it's not always great to do all of the waxes every time etc), and he said it was no problem. However when I actually tried, I was told that they couldn't typically do that. But Chris is absolutely amazing! He makes up for any misinformation I was given previously. He deserves a raise!
Frenchy S
★★★★★
7 months ago
The self-serve car wash was great. It was easy to use and clean. They also provided free microfiber towels to dry off your vehicle.
Gene Narod
★★★★★
10 months ago
This has been the best car wash I have experienced it really gets the cracks and crevices on your car. I am impressed! Chris was there that day ( regional manager) I purchased a membership because they were offering a GREAY DEAL!!! VERY good customer service always, but it was a pleasure to have every question answered and help getting my membership sticker in the right place. Suggest it to all my friends and family
Rachel Cable
★★★★★
9 months ago
I am very impressed with the good business and kindness at this car wash. I asked if the vacuums were included and said it was the deciding factor if I was to wash my car there. The regional manager told me yes and window cleaner with microcloth available to use. He had the attendant take care of me and even came back to see if I was satisfied. I am always happy to see a business thrive because of personal attention and kindness. This is what keeps people coming back. CHRIS your kindness made my day😊
Jacob McGee
★★★★★
3 months ago
The 24/7 touchless watch is very convenient for those who work strange hours. The complimentary microfiber rags outside and free vacuums make interior and glass work very easy.
Mike Powell
★★★★★
6 months ago
Great Car Wash! So good, I signed up as a member. My first trip in after that, my membership didn't work. One phone call, for a couple minutes and it was fixed on the spot. Hard to get service like that anywhere now days. I use the Poulsbo location. Quick and efficient!
Scott Rehm
★★★★★
6 months ago
Took my motorcycle to use the self wash bays and the blower unit in my bay wasn't working. The gentleman working at that time offered to put some time on a different bay to allow me to dry my motorcycle off completely. Great service good machines and if there was an issue with the machines there was mutual understanding and flexibility to solve the problem. Complete bonus that they had fresh rags to detail my bike.
David Holman
★★★
☆☆
a year ago
Inspected after through, still had slimy grime on paint. Removed surface dirt, pollen. Did not clean down "to the skin". Would have trashed a clean rag with one wipe. First time through this car wash. Was thoroughly underwhelmed. Recommendation; wash your car by hand first, then go. Caviot; my truck was pretty dirty. ( zoom pics)
None Of-your-business
★
☆☆☆☆
5 months ago
I’ve had repeated issues with the car wash. The coupons from the dealership never work correctly, and I was told to notify staff when I arrive with a coupon so they can assist but no one is ever present. I recently had to purchase a car wash just to get out of the line because the garage door won’t open automatically without payment. I’ve done two car washes this week: the first one on my van left streaks and didn’t remove bird droppings, even with upgrades. At this point, I no longer want to waste time waiting in the long line, especially knowing the service is inconsistent. I expect a call back from the dealership to address these issues and a courtesy car wash to make up for the inconvenience and repeated poor service.
Sha Christa Winters
★
☆☆☆☆
5 months ago
Not worth the time or money. Half my car was still dirty. The pictures are directly after the wash in their vacuum stall.
Geoffrey Gutierrez
★★★★★
a year ago
I had an amazing first visit here. I was visiting from 🇨🇦 but my car was filthy as I didn’t wash it for awhile prior to my trip. The touchless wash didn’t get everything which was expected (due to my fault) however one of the employees which was an older gentleman had approached me as I was vacuuming my car and offered to let me run my car through the self wash. I ended up washing it and the results turned out really good for a quick second wash. He was worried about my paint and it being contaminated without getting a wash but very thoughtful on his end! Will definitely come back here again!
Rich Winter
★
☆☆☆☆
3 months ago
The self wash sucks bad! At least the one that I used. It was the one in the left front of the self wash bays. I’m not sure what the problem was, whether it was the dial not being set correctly or what but when I tried to rinse my truck off after spending A good 15 minutes of cleaning and brushing it off the rinse was barely a trickle. I couldn’t rinse all the soap off of my truck that I had just washed so I had to drive around and pull through the automatic wash bases that basically do nothing but wrench your truck off. They don’t take any dirt off. Luckily I’d already self cleaned it through the other bay, but what a massive problem for their self clean bays. I will not be back to this car wash unless I’m just looking for a quick rinse because that’s the only thing they’re Drive-through bases will do is rent your vehicle off.
Scott Christianson
★★★★
☆
7 months ago
One of the very few places around that has a touchless wash system. The downside is that if you go during daylight hours, the place is packed and you'll be waiting up to half an hour for your turn. I typically go for the DIY stalls, because there's less waiting and I like to do a thorough job. Sometimes the soap step is either empty or running low, so it's more of a plain pressure washer at that point. Also the dryer is useless. I've seen hair dryers with more power. Bring your own towels and keep the clock running while you wipe the car down.
Stephanie Ambriz
★★★★★
a month ago
Had a membership for the 3 years I lived here for both my vehicles. Best car wash in the area! Friendly staff and always clean in the bays. 10/10 would recommend!
Lilyanna Sullivan
★★★★★
2 months ago
Wonderful customer service! They were prompt and helpful, which I appreciated a lot. I bought an Unlimited Subscription carwash for my fiancé and the process was simple and very cost effective! I highly recommend this, especially since it’s a small business!
Gustavo Briseno Martinez
★★★★★
a year ago
It is hard to find a self service car wash. I like how they have a card reader option to pay. I always like to clean my car to preserve the paint as much as possible and this spot got the job done! This spot exceeded my expectations! Everything was clean and the machine works flawlessly. I will definitely want to try the drive in next time.
solver 7
★★★★★
4 months ago
I’ve had great experiences at both the Poulsbo and Silverdale locations! Everything is well-maintained and works reliably almost all the time. I did notice once that the auto wash was being repaired, but that’s just how mechanical things go sometimes—it’s usually up and running smoothly. The wash itself is high-quality, quick, and the price seems fair for what you get. The staff at both spots are friendly and always ready to help when I’ve needed it. I also like that they provide window spray and cleaning cloths at Silverdale (haven’t checked for them at Poulsbo yet). Overall, it’s a dependable and solid choice for a car wash!"
Brian Reynolds
★★
☆☆☆
3 weeks ago
Car wash is a joke. Most of my vehicle got wet. Don't waste your money here.
Destiny D
★
☆☆☆☆
7 months ago
Got a free car wash from West Hills Mazda but when I went to redeem it, it took over an hour. Showed up around 12:30PM on a Tuesday. One of the drive-through was closed and traffic was backed up onto the street. Once you’re in the line, you’re stuck and can’t get out. I was forced to wait with a newborn in the car, on a hot summers day, for over an hour, as each wash cycle takes over seven minutes (some 9 min) to complete. I was the ninth car in line. I don’t know if the other side was broken down or if they’re lacking in staff. Either way I would never come here again and don’t see how it would be worth purchasing a membership. Glad my car wash was free, but definitely not worth the time spent
