Google Reviews
Brett Forsberg
★★★★★
6 years ago
My brother-in-law and I decided to rebuild a salvage vehicle that had been in a front-end collision. There was significant damage to both front unirails. I spent days calling and visiting every auto body shop and any mechanic with a frame machine in Treasure Valley -- none of them were enthusiastic about helping me, and most of them quoted me ridiculously expensive prices for frame work that I knew could be done for less. I sent a few pictures of the wreck to Karcher and described my situation. Ismet, or "Izzy" as everyone calls him, reached out to me within minutes. The next day he drove out to my house in Boise on his lunch break to look it over and give me a quote (and some helpful advice). Izzy's quote was fair. It was affordable. He generated multiple quotes starting with basic, frame-work only to frame work and parts rebuild to frame work, parts rebuild, and paint. Izzy and Karcher's quotes were far more affordable than any other shop in the area. Ultimately, I decided to go with frame work only to make the rebuild more economical for myself. Most businesses would have showed frustration with my decision and carried out the obligation without any extra enthusiasm. But Izzy and Karcher aren't most businesses. Izzy met me ON A SATURDAY MORNING to drop off, one by one, my rebuild car and my parts car junker. He and his team helped me push them around and load and unload them. He and his team did this without me asking. There's more. Izzy's frame work was INCREDIBLE. We're talking about completely crushed, kinked, and torn front frame rails, bent fender mounts, and more. When I got the car back, aside from it lacking panels, you could hardly even tell it had been in a wreck. I'm still rebuilding the car (there are lots of little things that Izzy and Karcher could have made easier for me if I had a bigger budget), but it will be done soon and it was a great experience. That said, I would be stuck holding the bag if it weren't for Izzy and Karcher. They did the hardest part of this rebuild. Thanks Izzy and team! We'll be back, and we'll send anyone needing body work your way in the future.
Mr Acavano
★
☆☆☆☆
5 months ago
I called on a Friday to make a appointment to have some insurance work done i also needed an additional appraisal done for new damage. The man on phone said to just come in they close at 5. I said i get off at 5 is it ok if i leave work a little early and get to there shop near 5. The man on the phone said thats fine they close at 5. So i took time off and arrived at 10 till 5 and the man behind counter said he was the only one there and didnt want to help me come back tomorrow. I give them 1 star and hope the right people see that they lost 2 insurance jobs because of there employees laziness.
Jason Vanderheyden
★★★★★
6 months ago
2nd time using their services and this time I had my bumper cover repaired and repainted I did not have a sample only paint code. When I picked up it was too dark. And clearly needed redone. I did finally find a piece of the original color bumper and returned . Normally the customer would have to pay for the respray and labor, But Bwing Family ones Ryan was decided to redo the piece at No charge. This is very appreciated. I would recommend to anyone.
Edgar Raygoza
★
☆☆☆☆
10 months ago
I didn’t want to leave a review but hopefully it will help others. I went with karcher auto body as they had done a great job respraying my front and rear bumpers 5 years ago. The front bumper ending up having paint flaking off the edges due to poor body prep. Which is obvious due to how smooth the oem paint was underneath. I decided to purchase a new bumper to avoid a respray and give them another shot as my rear bumper is still doing great. Upon arrival the bumper looked great until upon closer inspection I saw dust that was sitting on the bumper and looked like it was sprayed over. As I wiped my finger over it the dust came off and the primer from the bumper showed. They fixed it and here comes round 2 to pick it up. There was hair In the clear as well as a bunch of dust particles. The manager stated he needed to charge me more if I wanted “better” work. Really? Whatever, they ended up fixing some of the imperfections and I decided to live with it. They did an amazing job 5 years ago but couldn’t replicate the same results this time around.The real reason for the review is the paint flaking off the bumper due to poor prep.AGAIN. I will never bring any parts here or recommend anyone to come here.
Zach Hevner
★★★★★
7 months ago
Shelly at Karcher Auto Body has been great to communicate with — knowledgeable, helpful, and easy to work with. I've heard great things about their team and service, and it’s clear they take pride in what they do. Looking forward to working together more in the future.
Sean Peterson
★★★★★
11 months ago
I cannot say enough good things about my experience with Karcher Autobody. From start to finish, their team went above and beyond to make what could have been a stressful situation feel completely seamless. They were kind, sympathetic, and genuinely cared about getting my vehicle back to me in top shape. Molly and the other front desk lady (whose name I regret not catching) were absolute gems—affable, professional, and always ready with a warm greeting. Communication was outstanding throughout the entire process. I never had to wonder about the status of my car because they kept me updated every step of the way. Beyond their stellar customer service, the work itself was done promptly and with impressive efficiency. My car looks fantastic, and I couldn’t be happier with the quality of the repairs. If you’re looking for an autobody shop that treats you like more than just another customer, Karcher Autobody is the place to go. They’ve earned my trust, and I wouldn’t hesitate to recommend them to anyone in need of expert repair work with a personal touch.
Barbara Myers
★★★★★
7 months ago
They did a great job. I live in Twin Falls and took my car to Karcher Auto Body because of there excellent work. We had used them in the past and have always been pleased with the work.
gordon kremer
★★★★★
7 months ago
My new truck was vandalized by a tree branch that was violently thrown by the wind. Lol. Karcher auto did a fantastic job. Service was A+. The estimator was very professional and quick, dealt with the insurance like a pro. Repainted the hood and it looks awesome. Also clean the truck and vacuum the inside, which was nice. Would definitely recommend to friends and family
James John
★★★★★
3 months ago
I am a local Insurance Agent here in Nampa and I started sending all my clients to Karcher Auto Body... And Im glad I did!!! because I have heard from my clients how well they treat people and keep insurance claims low. They help me add value to my clients and are just good genuine people. Thank you Karcher Auto Body!!!
Benjamin Cook
★★★★★
9 months ago
Karcher Auto Body was the best decision to repair my rear end collision. Crystal, Wes, and Ryan were superb to work with. They walked me through the paperwork and kept me informed throughout the process. The scheduling was timely and they finished earlier than anticipated. They worked with my insurance on supplemental estimates directly with no issues or complaints. The end product looked like I had never been hit. I would highly recommend them as they give you the personal small shop experience with high quality craftsmanship and attention to details. Thank you for a job well done.
Yecenia Castaneda
★★★★★
4 months ago
I am so grateful I chose to stop by Karcher Auto Body today. My trunk would not open for over two months and after getting the runaround and having any luck finding someone who can help me, they took my car back and in less than an hour had it fixed and they didn’t even charge me! I will definitely be using them from this day forward and will be referring all of my friends and family. Thank you soo much. You guys are amazing and one of kind!
Denise Johnston
★★★★★
4 months ago
Great work and an awesome team of people. We needed repairs that other shops did not want to undertake and Ryan at Karcher Autobody not only took the job but he and his team did a great job at a fair price. Would highly recommend to anyone.
Nathan Peterson
★★★★★
a month ago
They have me a quote that blew other shops away. Then they dropped the rate a little too cover the credit card fee for me. They probably can't do this every time but I appreciated it. And they did a great job!!! Thank you!
J. Colt Dickman
★★★★★
3 years ago
Erick and the team at Karcher Autobody are top-notch. I recently had a situation where somebody ran into my new truck. I am rather particular about vehicles especially when they're new and so expensive. I searched around for about a week and called a bunch of shops around the area. Erick and the team did a great job. It took us some time to get insurance and subcontractors to get the work done, but they stayed on top of the project and kept me informed. I would recommend this shop to family and friends.
Teri Hungate
★★★★★
a month ago
O. My. Goodness!! I cannot thank Wes and the Karcher Auto Body team for the level of ease in the repair of my vehicle. Every encounter from getting a quote to scheduling to finished product was super easy. Their kindness is absolutely noted and appreciated.
RJ Wheatley
★★★★★
4 months ago
After having a bad experience with another shop, Karcher brought my car in and quoted me at a far more reasonable price than another shop in the valley. The team was very communicative and honest with me throughout my entire process of having my car fixed. I will always recommend Karcher in the future and will use them again if I ever have need for a shop.
Mark DLT
★★★★★
3 weeks ago
What can I say these guys did a fantastic job. Took my 2011 VW Jetta in after an accident. It took a llittle longer than I expected, but I had a rental so no rush. Plus finding parts isn't like it used to be and dealing with insurance approval takes time. The team stayed in communication along the way and customer service was on point. The body work and paint came out top notch, and the detail to boot, say what! Thank you team Karcher
Asher Mandrake
★★★★★
3 weeks ago
My 1995 Ford Ranger was hit in the rear bed section as I was just about to exit a roundabout. Chase was able to get my Ranger in and get it fixed. He worked with me to try and keep the repair bill affordable. Karcher Auto Body did a great job putting it back to like new condition. I’m very happy with the way it turned out.
Derek Post
★★
☆☆☆
2 weeks ago
I’m 2 years late to this review, but had to post after my pickup was fixed by a different body shop for less than a third of what Karcher Auto Body would do it for. I was in a collision and had damage done to the driver door and rocker panel. After getting a rough estimate from the insurance appraiser of about 8 thousand dollars, I took it in to Karcher Auto to have them look at it and get me on their schedule. I provided them with the estimate from the appraiser and the guy who looked at it said they could fix it for me. I had to wait about 6 weeks until they could fix it. I brought it to them and for 2 months, I didn’t hear anything from them. I called to get an update and the receptionist said they were waiting for something from the insurance company. A week later I called again, this time she said someone in the shop would call me. Never happened. Another week later I get a call from the insurance company saying they have declared my truck a total loss. They valued it at 23k. They said Karcher couldn’t patch the repairs, and said they spoke with Dodge and something about removing/replacing the entire roof of the truck was the only way to fix it, which would cost well over 23k. I’m not an auto body guy but I could not believe a dented door and rocker panel could cost more than 23k. So I bought the the truck back. Insurance said to get in touch with Karcher to get it back. I happened to drive by their building and saw the truck sitting there with no grille on. I called to let them know I bought it back and need to pick it up. I drove by a week later and it was in the same spot with the grille missing. Called them again to have them put it back on so I could get it back (the grille had no damage, I’m not sure why it was even removed). Next day I go to pick it up finally and they charge me with a $200 “storage fee”. After it sat for 3 months and nothing fixed. The truck was also left with several notes written all over it that they didn’t bother erasing. This whole 3 month experience was a nightmare, mainly because of their poor communication. I truly think they just wanted nothing to do with fixing it because now, 2 years later, I got it fixed no problem from another body shop for 7.5k, just like new. The only reason it’s not a 1 star review is because I’ve heard they do great work and I’m sure they do, but nothing was fixed for me like they said they could do and worst of all, their communication is terrible!
