Google Reviews
Yvette Flores

★
☆☆☆☆
a month ago
My car was taken there to get a simple evaluation. While it was there My valuables were stolen, things I didn’t think would get stolen got stolen from the employees. Be cautious taking your car there especially if you have valuables or even random things you wouldn’t consider to be stolen.
Bill Taylor

★★★★★
2 months ago
Great Service, great work! No evidence that the back of our Volvo was hit by a pickup. Excellent paint finish and color match.
Yvonne Williby

★★★★★
a year ago
My 2016 Toyota Camry SE has always used Jerry Grahams Auto Body and is considered to be one of the BEST local “ body shops ever “! Dennis is always on top of things and his pure honesty is always on!! Their service shows that their expertise is in the time to get your car right!! I’ve never left their shop with my car unsatisfied !!!
Eric Nelsen

★★★★★
5 months ago
Probably one of my best auto repair experiences.....right from the start. ..toally professional and it was clear they knew their stuff.....and it was done 3 days sooner than originally quoted. Highly highly highly recommend them!
Neil Garrett

★★★★★
5 months ago
Dennis and Tamara were amazing to work with. Their staff was very friendly and professional. It was a seamless process to get my car fixed and back on the road looking great. I would recommend everyone use their services when needed.
karlee t

★★★★★
5 months ago
great service always. only place that can fix my bumper 2x and it’s flawless. will make sure your cars sensors etc work properly before leaving and won’t give you your car if your not satisfied! my car was done quick too! thank you guys for always great service!!
Olivia Castro

★★★★★
5 months ago
I appreciate the thorough, quality job I can count on from Jerry Graham's. They worked so well with my insurance, checked with me about details along the way, and returned my car looking great. Every time I have had an auto body question or decision, they've listened to me and been supportive and helpful.
Dianne Larson

★★★★★
3 years ago
Awesome job all the way around! From the great service Dennis at the front, to the team that advised me on my car door damage. I went ahead and had more than the door painted. The hood and roof and entire drivers side repainted. I give Jerry Graham a solid 5 stars 🌟 Thank you!
Irene Allen

★★★★★
a month ago
Thank you, Jerry Graham for your great service! I appreciate your help and the polite and friendly guidance in getting my car repaired- needing to have your car fixed after a incident can be upsetting and stressful- But I’ve been taking my vehicles to Jerry Graham for years and have always received great service- thanks again!
Tomi Williams

★★★★★
2 months ago
I had a great experience with Jerry Graham Auto Body. I had the unfortunate experience of watching someone hit my brand new SUV and Jerry Graham was recommended to me by the other party’s insurance company. The staff were great about keeping me informed along the process and the SUV looks great.
Austin Abbott

★★★★★
3 months ago
The shop was very communicative, keeping me in the loop on insurance updates and managing my rental car. Repairs came down to the 11th hour of us needing our car back, and the team did a great job staying in touch and delivering on time. Thank you!
Mathias Conrad

★★★★★
2 weeks ago
Jesse and the team, especially his paint technician, did a fabulous job on my car. I hope I will never need their services again, but if I do, this is the body shop for me!
Gail Farmer-Anderson

★★★★★
3 weeks ago
Damsel in distress. I don't usually write reviews, but this time I am making an exception. I needed help to re-insert the mirror into the driver side rear view mirror bracket and to replace a burnt out rear turn signal bulb. Hubby having health issues, so unable to assist. Staff at Jerry Graham took care of both issues with efficiency, grace and kindness.
Diosa Amor Fuellas

★★★★★
3 months ago
I was in unexpected hit by another vehicle that backing off with extreme force. So after the day I was starting to look for few body shop for the repair. I found several body shop in my area and after reviewing the reviews I decided on Jerry Graham Auto Body to repair my vehicle. I am pleased with the work that they have done to my vehicle and also they had to call my insurance for the verification of the policy which are very helpful to me. And the repair of my car was done in timely manner and I'm very happy that I have my car back on the road again. Gino and Carla are such amazing staff with lots of courtesy to handle the processing of fixing or repairing my car. I highly recommend this body shop for anyone.
Sky Silberman

★★★★★
3 months ago
Fast & reliable service at a good price. I was given a good quote to fix up my Camry that got in a fender bender, and they ended up completing the job for less! If I ever need an auto body shop (hopefully not soon) I'll be coming back here. Big thanks to Gonzalo and the team.
Sandra Harris

★★★★★
2 months ago
Nobody likes having to go to an auto body shop. Jerry Grahams made the experience as easy as possible. Daily updates, help with rental car, quick service, and excellent work. Very friendly staff! And a fabulous job on my car. I highly recommend!!
Susie

★★★★★
4 months ago
After getting in an accident on my way back from La Jolla, I needed to get an estimate of repairs. The first shop I went to, which was recommended by my insurance company, was incredibly rude. A friend recommended Jerry Graham Auto Body and I am so happy they did. They were very helpful and incredibly thorough. Everyone at the shop was kind and understanding. They made the entire experience seamless and alleviated so many of my worries. They will be my go to shop for repairs in the future. Thank you so much to everyone at Jerry Graham Auto Body!
Lenise Gutteriez

★★★★★
4 months ago
Jerry Graham auto body was the best! They got right to fixing my car, Dennis was so pleasant and kept me up to date with what was going on, estimated time for me to get car back, and ensured everything was fixed back to 100% he explained everything and made sure we were satisfied with the service! He worked directly with AAA so I had nothing to worry about! Definitely 10/10 service!!!
Terry Smith

★★★★★
10 months ago
Excellent body shop all around. Love the people and the quality of work they provide. Been my go to for all my personal automobiles. Over the years, Jerry always did me right and always did a hell of a paint job or repair. Jerry built a a great business and reputation, bar none. Gino is a great estimator and overall all around great body guy. Wynn, I hope I got the spelling right, is an A-1 painter. Dennis, the GM aims to ensure quality and excellence. Now that's taking care of business!
Austin Hala

★
☆☆☆☆
4 months ago
Damaged Vehicle and Poor Service. I brought my 2024 BMW M2 to Jerry Graham on August 18th for a front bumper replacement. The car was initially scheduled to be ready by September 5th. Without any communication from the shop, I called and was told the new pickup date was September 9th. On the 9th, the car still wasn't ready. When I called again on the 10th, they claimed they had an appointment to calibrate the car at BMW of Monterey. A quick call to the dealership confirmed no such appointment existed. After I confronted Jerry Graham with this information, they immediately took the car to BMW. Upon picking up the car, I discovered a long list of new issues and damage: * The new front bumper is a different shade than the rest of the car and does not close properly. * There is overspray on the side mirrors and all over the new bumper. * The rubber gasket is not aligned correctly. * The driver-side door is scratched, and the entire car's ceramic coating has been removed. * The paint near the grills is abrasive to the touch. In addition to the physical damage, the shop unplugged my dashcam and drove the car, achieving a dismal 6.8 MPG, which was recorded by my car's system. I would speculate the car was driven very aggressively to achieve this gas milage since its a performance m car. My car was also driven to an area near the Monterey airport. Overall, I am extremely disappointed with the lack of communication, the dishonesty regarding the repair process, and the extensive damage my car sustained while in their care. Your manager at your other store location has been incredibly unhelpful and unfriendly. Gave me no way of resolving any of the issues other than going to a new bodyshop. I dont want to leave a one star review but I'm going to leave it up unless someone from your team can help fix what went wrong