Jax Kar Wash - Clinton

Erick Murphy

★☆☆☆☆

2 months ago

Everyone’s very nice but they’re understaffed and when you pull in all they do is spray your car with this little bullshit. They don’t power wash your car off. I asked him to do the wheel wells. He did my rims and tires and when they don’t rinse the truck off before you send it through all the salt and everything on it. Just scratches your vehicle. What happened to the good old day where there was two people one on each side of your car with a big bucket of soapy water, they rinse your car off. They broom it off and then send you through. They don’t do that here that’s why your car will always be dirty.

B G

★★☆☆☆

3 months ago

Cancelling membership as the washes have gotten worse over the past 3 months. If you want to spend $20 on a $5 car wash this is your place. Front and back do not get washed. Towel dryers just smear the dirt on the back of the car scratching the clearcoat. I have to stop at a coin wash and finish it myself. Talked to the people there 3 times now and they just tell me to go through again. I did once and voila! front and back still just as dirty. For $20 there are a lot of other better car washes.

Michelle Rahman

★☆☆☆☆

2 months ago

Our household has 3 vehicles with membership from when this location was Greenway Auto Wash. Since Jax took over, service has been absolute garbage. Not a single time have we ever been able to make it through without needing assistance because their system can't differentiate between Os and 0s. My husband was told there was an issue with our automatic payment so they signed him up for another membership; this was not true and I paid for 2 memberships for the SAME vehicle for two months. I only caught the mistake when they tried to tell me the same thing so I had them pull up my account (which took them 10 minutes to figure out). The automatic bar to let you into the line closed on my truck hood and the employee said that we needed to wait to enter (immediately after she told us we were good to go and it raised to let us in). Getting a car wash should not take 30 minutes and require Tylenol...

Tim Penz

★★★★★

a month ago

Super cold day out... Lots of snow lately so it was time for a wash... Moved right through the line and the wash went great... Really appreciated the team outside drying the cars - they moved quick and did a super job

Hollywood

★☆☆☆☆

a month ago

None of your car washes ever seem to squirt off your car first, regardless if you're busy or not. The guys that dry off the cars, I give them credit for baring the coldness but their towels always seem to be dirty leaving streaks on my vehicle. At one point it used to be good but lately it seems like the quality has severely degraded.

Luis Colmenares

★★★★☆

3 weeks ago

This is the best choice out of all the same company (Jax Kar Wash) locations in this area. The staff is kind and friendly. Most of the time your vehicle will come out clean and dry (unlike the other nearby locations). The unlimited deal is the best choice, otherwise it can be overpriced.

Tim Nash

★★★★★

a month ago

I am a premium member and just 20$ for a whole month and you can get a basic car wash for that whole month and get your car washed twice a day is a great deal. I’m very picky about how clean my car is so i am always at Jax. Its a good deal and a great company. 10/10 experience

Darchele Thomas

★★★★★

2 months ago

Most of my experiences at Jax Car Wash are good. Every now and then I'll get streak marks on my windshield that won't easily wipe off. But other than that, everything else is good. Customer service is good aa well. Staff is always pleasant and helpful.

Laurie Austin

★★★★☆

2 months ago

Very helpful attendant for my signup. I signed up for the monthly subscription. I wish they would have sprayed down both sides of my car prior to going through the automatic process. I gave him a tip ahead of time hoping I would get a more thorough pre-spray. No tip anymore.

Dean

★★☆☆☆

a month ago

I’ve seen Jax car washes take over south east Michigan and idk if that’s good or bad. The new car washes that were built are really nice but the old car washes they rebranded are not so good. Also, there is very inconsistent and poor service from the attendants that pre-wash/spray down (if you can even call that) your car before you enter the car wash. The kid just sits there with a little spay nozzle and spays a trickle of pre-was on your driver side headlight and the driver side door as you pass by. If you expect me to pay $39 for a “everything wash” you should take the high-pressure hose and spray down my car all the way around even if you’re working by yourself. The people drying the cars and trucks are have the hardest part and if you are reading this, don’t be cheap TIP them always!

T GURECKI

★★★☆☆

2 months ago

Getting a car wash at Jax is really hit or miss. Most often they don’t wash the whole car. I have a 4Runner and a Ram, they quite often don’t wash the backend of the vehicles. Very frustrating. Back in the day Jax was known for the best wash in town. You exited your vehicle and they had crews that cleaned your car. It was an experience. Complete 180

Zach O

★★★★☆

a month ago

Car wash is great, but I wish they'd stop peppering me with questions like "DO YOU WANT A MEMBERSHIP A MEMBERSHIP IS CHEAPER WHEN YOU AND THE MEMBERSHIP IS CHEAPER AND ITS CHEAPER BRO YOU JUST GOTTA GO 2X A WEEK BRO PLZ BRO MAMBERRRRRE" also I don't need several texts and emails asking me to review you guys. How was the car wash? Fantastic!! Was it good for you, too?

Chris

★★★★★

a month ago

I signed up for the monthly unlimited club. For $26 I can wash twice a day, everyday of the month...not that I would recommend that. Thats for the highest level wash too. That for the first month, then its $35/month. I think this is a great deal. Even if you wash your car once a week, its worth it. So far I've gotten great car washes with minimal water spots on my black car. They towel dry at the end...please be kind and tip. Beware if you have a lowered car as my Audi A5 scrapes upon entry at the Warren location.

Loyal Design

★☆☆☆☆

3 months ago

Not a good experience at all this is the first time coming to this location and it is not run like the rest of the Jaxs so you go through the tunnel first and then you get your car detailed. I parked my car away it and waited and waited to get detailed nobody ever came to my car to get a detailed all of the other locations you get your car detailed there’s a dedicated staff two detailing the car at this one you do not get those luxuries. You have to wait for the staff to actually come to the outside vacuum. To assist with the interior cleaning that we are paying for it should be no reason for people to wait and wait and wait for nobody to come, and I am the only person over here as well Not to mention, the waiting area is freezing cold

cheryl chehab

★★★☆☆

a month ago

When I started with you it was 16.99 within a few months, it went up to 25.99 without any notification I feel that is quite high for car wash. Also, here’s a picture below when I left your car wash. The back of my car was still dirty. I don’t feel this car wash is worth 25.99

Paul Flood

★★☆☆☆

6 months ago

Updating. They called me back and mentioned their guarantee, come back within 24 hours for assistance. They took longer at the start to make sure it was cleaned and ran my car through again. I really appreciate the help. But the rinse sprayer still doesn't hit the right side of the car. Not sure I'll be back here but I'm glad they tried to help out. Changed from 1 star to 2. Still a bit expensive. The car still isn't fully clean, I've removed the pics of the fl1st wash and added the pics after the 2 "more detailed" wash... Paid $22 for a car wash that didn't fully clean my car. Not sure it even applied tire shine since the sign wasn't lit when I went through. The rinse sprayer only hits the left side of your car and completely ignores the right side. I wish I could get my money back, they were too busy for me to go through again since I didn't want to wait in the line. Just avoid this wash unless they fix it. Dirt and stuff still stuck to my car in the pics

B Mark

★☆☆☆☆

a month ago

We currently have three vehicle memberships, and unfortunately the quality of service has continued to decline. During our most recent visit, dirty rags were used to wipe the vehicle, and the car was not properly washed at all. I didn’t notice the extent of the issue until I arrived home, which made the experience even more disappointing. With multiple memberships, we expect a higher standard of care and consistency, not careless work that leaves vehicles in worse condition. At this point, I’m very dissatisfied and would appreciate this being addressed promptly. Please let me know how you plan to resolve this issue and prevent it from happening again. Thank you.