Iowa Auto Exchange

Rufus Kunwon

★★★★☆

a year ago

My wife and I love our new Mercedes Benz that we got from Iowa Auto Exchange. Alex and Sean helped us with the process advocating for a good monthly note. The car did have some tire problems when we first bought it but once we brought it to their attention everyone at the dealership was willing to fix the issue so we could be satisfied with our purchase. Thank you to Todd, Alex, Sean, and Mike.

Angel

★☆☆☆☆

Edited 7 months ago

EDIT: after taking my vehicle for service here three different times it blows me away the lack of consideration they have for their customer(s). The first time I came was a week after I purchased the vehicle for a seat cover they were planning on replacing. second time I came in was for a leak they apparently didn't know about/failed to mention. third time was after they fixed the leak they messed up the motor of the sun shade and it stayed open but wouldn't close, I should also mention I asked them to fix their mistake they made on the passenger seatbelt (doesn't retract like it did before getting leak fixed), I sent a message to the mechanics personal number AND left a note and it also seems like they have no regard how dirty they leave the vehicle NOR do they care about what they leave behind. an open blade left on my center console are we serious? customer service was good they let me drive 6 cars but I didn't expect to own the vehicle less than a month and come back for service THREE DIFFERENT TIMES.

Angela Moreno

★★★★★

8 months ago

I bought a 2017 Audi SQ5 and I’m so happy with it! Todd was such a great help and so great to work with. I couldn’t be happier with the experience. I definitely recommend if you looking for a vehicle to go see Todd!!

Autonomous Gypsy

★★★★★

2 years ago

Hands down a great dealership! Picked up this commuter car at the Iowa Auto Exchange. Alexander was keen at listening to what I was looking for and Todd was helpful at explaining how to transfer insurance from my previous state to Iowa. It was impressive how Sean talked about the dealership’s relationship with banks and how they are able to source the best deals. My new Ford Fusion was the perfect choice for a first winter of driving in snow. I will definitely buy my next car here too!

Makenna Maxwell

★☆☆☆☆

4 months ago

I went to this place with a car in mind I had found online, when I got there they had already sold that car. They wouldn’t take my jeep as a trade in, they told me to voluntarily surrender it back to the bank so I did, wrecking my credit (which I knew it would). I test drove a vehicle and was told the price per month was $600 and signed papers not even looking at the total price (I know major mistake on my part but my 1 year old was getting antsy). I got home and saw it was $27k I about had a heart attack cause I just traded my 2016 ford explorer in for $14k, I knew a 2017 ford edge was not even close to worth $17k. Only had it a couple months and the check engine light came on, called Todd, he said I could bring it back up but it was my only vehicle and I live an hour and a half away. Took it to a shop locally and they replaced the catalytic converters as they were completely clogged and replaced a couple other things, a few days after the check engine light came back on, called the shop they read the code as a misfire took it back in and they took care of it. The vehicle then left me stranded on the highway a few weeks later, I took it to a ford dealership and learned I had a crack in the engine. The car spent 3-6 months in the shop, fighting with the extended warranty company who kept sending the same engine, I ended up paying more than the car was worth in shop bills and the car was in the shop more than it was driving. I ended up letting that car go back as well, once again wrecking my credit. Since Todd wouldn’t take the vehicle back and I didn’t trust getting put into a new vehicle from them. Didn’t even have the car a year. They were very accommodating and nice when I went int to buy a car, kept texting me to write a review. Finally getting around to my review. If I could give them negative stars I would.

J J

★★★★★

a year ago

I recently purchased a Chevy Equinox from Iowa Auto Exchange, and I couldn’t be more pleased with my experience. I worked with Todd and Sean—two of the nicest, most professional people I’ve met. They made the process so easy and fair, and even fixed a small issue with the car quickly, without hesitation. Every time I visit, it’s like being surrounded by family. The level of care and service they provide is unmatched. If you’re in the market for a new or used car, I highly recommend you speak with Todd or Sean—they’ll take great care of you!

Zachary Hoyle

★★★★★

a month ago

Alex was awesome, met with him to help my younger cousin get a car awhile back, decided I wanted to get mine from him as well. Very easy dealership to work with and they will get the deal done!

Jania Vinson

★★★★★

2 years ago

Yesterday I had no clue I was going to ride away with one of the biggest blessings in my life. Iowa Auto Exchange is real and truly worth the experience. Being young and a first time buyer I truly did not know what to expect. Also with student debt I never thought I would be approved for a car! Todd made that happen for me and I’m forever thankful. Highly recommended! 10/10 Service! 10/10 Affordable! They go to bat for you, give them a pitch! Whoever you are.

Bethany Meese

★★★★★

5 months ago

Went in looking for a car for my mom. We had some pretty specific requirements, and they went above and beyond to find what we needed. The one we got never even ended up on the website, they really looked to see what they could find to fit my parameters even if that meant something they just got in. The buying process is very smooth and i LOVE that their cars come from warmer climates, so the undercarriages are rust-free and then they do a protective coating on them. They know the issues to that but vehicles in the Midwest and do their best to prevent and put out a quality product. Thanks everyone at Iowa Auto Exchange!

Woodyp5000

★★★★★

2 weeks ago

Alex was very easy to work with. Very smooth transaction, very honest, and great to work with. I would recommend this dealership to anyone looking for a used vehicle!

ataru

★★★★★

6 months ago

Had a quick and pleasant experience here. My dad and I went to multiple different dealerships beforehand that either didn't have the inventory we were looking for or were stingier on prices. This place had the car models we were leaning towards, and they outsource their cars from sunny states (so they lack rust and are generally in better condition than used cars that have lived through the winter.) We spent about 30 minutes checking out a car and test driving it; then about another 10-20 minutes negotiating and going through paperwork. Everything was very easy going and pretty quick. I would definitely buy here again if I needed another car.

Garry Smith

★★★★★

2 months ago

My wife and I bought a car from Iowa Auto Exchange in late November 2025 and had a great experience working with them. Shortly after the purchase, during one of the coldest days of the year, the heater blower motor unexpectedly failed, leaving us without heat or defrost. I called Sean the next day and he got us in immediately to take a look. Their maintenance team diagnosed the issue right away and repaired it the same day — completely free of charge, no hassle and no questions asked. This was especially impressive given that the car was sold as-is and without a warranty. They absolutely stood behind the car and did the right thing. I wouldn’t hesitate to recommend Iowa Auto Exchange to anyone looking for a trustworthy used car dealer.

Alicia Henry

★★★★★

5 months ago

Iowa Exchange staff made this experience very easy for my niece’s first car. Everyone was polite and she left highly satisfied

cody giron

★★★★★

2 months ago

Great experience here at Iowa Auto Exchange. Worked with the car I wanted well and made the process very easy. Sean is amazing and helped with our situation so well. As well as, Alex helped very much with the numbers side. Again, Great time at Iowa Auto Exchange and definitely recommend buying a car here!

Mindi Warndorf

★★★★★

a year ago

Great experience! Went to purchase a vehicle for my teenager. Todd was awesome and easy to talk with and worked with me. After we left we went to the gas station and realized the gas cap had a lock. The owner (Sean) came to us and took care of it and filled up the gas tank! The next day I took the vehicle in to have it looked over by my mechanic and he also said I got a great deal! Definitely recommend!

Jillian Sergeant

★★★★★

a month ago

This place is absolutely amazing!!! Alexander sat my boyfriend and I down and asked us what we wanted, and gave us exactly that. Everyone that works there is so sweet and kind! Thanks for our new Fusion, Alex!!!

Brityn Butler

★★★★★

2 weeks ago

Went with my sister to trade in and finance a new vehicle for her, and we had the best experience here. All of the employees were so helpful and friendly- it felt like they were genuinely looking out for her best interest (which is more than can be said for a lot of car salesmen lol). 100% recommend them for anyone looking to get a vehicle :)