Google Reviews
Second hand Charlie
★★★★★
2 months ago
My serpentine belt broke luckily I pulled off the exit and pulled into a service center left my car there called in the morning to see if they could fix and what I have to do they told me bring the key I did they had all the parts had me up and running by 1pm great service and they fix all cars highly recommend
D T
★★★★★
5 months ago
Import auto has been a family friendly place with in-depth knowledge on all import and domestic cars. As a female, there honest is very real either what needs to be repaired so I greatly appreciate that.
momo Baker
★★★★★
7 months ago
I rarely leave reviews, but I decided to make sure I do so for this outstanding experience. Import Auto Service went above and beyond when it came to customer service, pricing, time frame and over all work quality. Coming from someone who is in the auto business as a service manager. I have a real appreciation for the way I was treated, and the way my vehicle was handled. Huge thanks to Izabel and the Import Auto team. Will definitely be back!
Bret Halleran
★★★★★
3 months ago
They were able to safely plug my tire that picked up a screw at an affordable price and in about 30 minutes or less. Thanks!
Ban Tran
★★★★★
Edited 2 months ago
Very reliable and responsive to my needs in the last 15 years. I even bring my new Porsche for yearly maintenance service at a much reasonable price compared to the dealer.
PMF
★★★★★
5 months ago
Great staff, highly trained experts. This is my go to business for all of my auto repairs for both my foreign and domestic cars maintenance and repair. Very fair, kind, and efficient.
Jen H
★★★★★
7 months ago
IAS was great! Super informative and upfront about potential problems and solutions over the phone. Helped me secure towing to get my vehicle to their shop. Got my car back the same day. Price was reasonable. Found my new mechanic!
Ren
★★★★★
8 months ago
Off-the-chain OUTSTANDING! I had AAA flat bed my 2012 manual transmission Vette to Raju and company a few days ago at the recommendation of a friend who's been bringing his Vettes here for years. I couldn't shift it into reverse and was thinking I was looking at either shifter replacement or transmission work. Raju investigated the shifter and the lock-out solenoid atop the transmission. Turns out the issue was a wiring issue at the solenoid. Raj re-seated the solenoid and took the car out for a spin. Problem resolved! The shop also gave me a reasonable estimate for replacing the solenoid down the road, should it later be necessary to do so. What's it worth to you to have an honest, efficient mechanic like this?? THANK YOU IMPORT AUTO.
Bisou Culture
★
☆☆☆☆
2 months ago
this dealership should not be open and running. They are complete crooks, dishonest business practices and a lot of their vehicles are salvage. I bought a 2016 Mercedes GLC from here delivered to my home a few days later the engine light came on do not buy from here, I repeat do not buy from here.
Travis Smith
★★★★★
4 months ago
Raju and his team are awesome. Latest technological knowledge, diagnostic equipment and skills. I feel very confident having my "pride and joy" Mercedes in their care.
rose sher
★★★★★
2 months ago
Izabel at front desk her know how In setting repair interval is second to none without affecting MB S550 4matic performance with the help of two well qualified mechanics Mo and Bakshish one happy customer
Clint Odom
★★★★★
3 months ago
Import auto is an outstanding independent repair shop. Their prices are a fraction of what you would pay at the Porsche dealership. They are very experienced with this particular make I enthusiastically recommend this shop to others.
Candace Green
★★★★★
5 months ago
Import Auto has taken good care of my car since day one. With a used vehicle there were several issues to investigate. Ive become a regular face there! And will be a regular until the wheels fall off :)
C. Anthony
★★★★★
2 months ago
Excellent service. My problem was diagnosed by the service manager on the phone and fixed the very next day which I was thought was impossible. I loved the folks that worked there, they were honest and up front, and I haven't an issue since I left.
Bname Fname
★★★★★
2 months ago
Very grateful to the import auto service team, they were able to work me in and quickly register my new battery with the car's computer at a great price. I'll definitely give them a call the next time my car needs service
Gordon Dixon
★★★★★
5 months ago
I only worked mostly with the owners son and he’s always treated me fair over 15 years in terms of pricing and services. Therefore, “most repairs“ my fiancé and I will just take our vehicles up the street from our home which is really convenient. We’ve also been purchasing gas from them since 2007. As long as they are fair with their pricing, we will continue to utilize their services. We support small business and their pricing versus going to a dealership with the service reps are commissioned based along with salary.
Unnat Bhansali
★★★★★
2 months ago
Folks at Import Auto were brilliant. Very responsive and reliable. They are very honest and unlike their competitors, they do not inflate the issues. Absolutely recommended, if you want honest opinion about your car and car care.
Evgeny K.
★★★★★
2 months ago
I have been bringing my cars to this shop for 10+ years. Always awesome service and great advice. Doesn’t matter the make and model - they can handle any type of vehicle with the best quality and speed.
Rick Gamble
★★★★★
a month ago
I have taken my cars to Import Auto for repairs as well as servicing for over 20 years. They do great work and take the time to explain the job and make recommendations. I wouldn’t take my car anywhere else. 5 star service.
K A
★★★★★
3 months ago
I called this shop yesterday to discuss an issue with my BMW, and I had the pleasure of speaking with Izabel. I was immediately impressed by her level of knowledge. She understood the problem right away and confidently walked me through what was going on with the car. She even provided me with a clear and fair quote on the spot. I felt so comfortable after speaking with her that I made an appointment for the repair today and I ended up having an excellent experience. As soon as I walked in, Mimi welcomed me at the door with a warm, friendly smile. She was so kind and made me feel right at home. I also saw Izabel at the desk, and she continued to be incredibly friendly, patient, and helpful throughout the entire process. She even went above and beyond by giving me detailed advice about the new car I plan to purchase, which I truly appreciated. The repair went smoothly from start to finish. When I later discovered that there had been a misunderstanding and the final charge was higher than I expected, even though the mistake was entirely on my end , Isabel was genuinely apologetic. She still took responsibility and offered me a discount without hesitation. That kind of honesty, integrity, and customer-first attitude is rare and truly deserves recognition. I will absolutely be returning for future service. Highly recommended! To the owner of the shop Those two ladies truly deserve a big bonus for their outstanding service and dedication. Their professionalism, kindness, and genuine care made all the difference in my experience.
