Fontana Express Full Service Car Wash

Ms. Morrissette

★★★☆☆

3 years ago

They could have done a better job for sure. Went around 1:20 on a Thursday hoping it wouldn't be busy and it wasn't. 1.staff receiving car didn't speak English 2.Car was vacuumed okay 3. Interior wipe down definitely missed some spots. 4. Exterior definitely cleaner then when I pulled in but some visible areas missed. The big question... would I go back?🤔 Maybe if I was in the area and they arent busy. But I definitely wouldn't go out my way or recommend them. The cashiers customer service was good and they charge a fee for credit/debit transactions.

Balwinder Singh

★☆☆☆☆

3 months ago

The lady at the counter speaks very badly to the customers. She is very dangerous.she say not caming next time??????

J Lightnin

★★★☆☆

a year ago

There's a couple of good things with this place, but there are many things that need improvement. This place is indeed an all hand wash car wash and the guys working there are doing their best. However, after the vehicle is washed it is left out in the sun waiting for over 20 mins to be dried off. By the time they get to your vehicle, water marks have already developed and the cloth used to dry the vehicles is rough and leaves scratches. The owners should have a shade so that the vehicles are not left out to sun dry. This would also provide a cooler environment for the staff.

Chris Hilton Sr.

★★★★☆

2 years ago

I met the owner, we spent quite a bit of time talking and in y estimation he's a good guy providing a good service. Definitely visit for a better than average car wash. My car came out beautiful after several months of not washing it.

Monica Martin

★☆☆☆☆

a year ago

DO NOT WASTE YOUR TIME AND YOUR MONEY!! Worst customer service ever. I pulled in and another car pulled in next to me at the same time. The Asian lady which I am guessing is the owner comes and inspects my car and tells me you have to throw this and this away, they don’t want to touch it. Acting like I had a dead animal inside my car!! It was only receipts and minor trash. She didn’t bother to go and inspect the other car just mine. Felt extremely disrespectful and discriminated if I should say because why would she only pick on me. They didn’t clean the inside correctly and the guy was slowly cleaning my car like he didn’t want to work on it.

Claudia Padilla

★☆☆☆☆

a year ago

Been going to this car wash over the years and in the recent couple of years I’ve noticed that they were really lacking on properly cleaning my vehicle, but even so I wouldn’t complain and I would still tip them a good decent amount. Today I went in to get my vehicle washed and I learned that they aren’t doing cash back anymore and therefore I didn’t have a tip to give them. I don’t know if they did it on purpose or what, but either way they didn’t tell me what happened. Not until I had already drove off did I notice my back windshield wiper hanging out of place as if they ripped it off. Now I will have to go make an unnecessary purchase of a back windshield wiper. Today they definitely lost my business.

Manuel C

★★★★★

a year ago

Best car wash in Fontana been coming here for a while now never disappoint me my truck come out clean and staff good workers very detail recommended for sure

Gabby DAnnunzio

★★★★★

2 months ago

I was scared with the reviews but they did an amazing job and super friendly!

AUTO ADVENTURES

★☆☆☆☆

a year ago

Worst car wash I ever had they pulled my car out which is black by the way brand new car only 2k miles on it i usually wash it myself but racked 77 hours at work so I was extremely tired and took it to what was supposed to be a good hand wash car wash nope they pulled my car out and let it bake in the sun and started drying cars that came after my car finally after 22 min of sitting in the sun a guy went to start drying it until his gf pulled up and he went to talk to her in the corner which was another 10 min of letting my car bake In the sun i finally had it walked up and looked at my car and told him hey really look at my car none of this is gonna come off now it’s has to get rewashed he said no I’ll take it off I walked away he said he was done and well what do you know water spots soap spots and dirty rag streaks all over my car then he’s gonna have the nerve to say it was already like that when I came in even as i was showing him some if it was coming off with my finger I got pissed and left never again don’t take your car there if you care about it

The Ferminator

★☆☆☆☆

a year ago

HORRIBLE Job. Paid $29 (includes $5 additional for a Kia Sorento) and apparently that doesn’t include tire shine nor freshener. The dusting and vacuuming was terrible. The door frames were badly done, if any. Water dripping in several places. I hadn’t been here in a while, won’t be back again.

Rose Perez

★☆☆☆☆

9 months ago

For anyone planning to get your car washed here, check your car b4 you drive away. I had to get back in line to have them vacuum underneath my carpets, clean the cup holders and wipe the dash board. The Asian lady was no help at all!! Wish the older Asian man was back running the place, he was the BEST. And the service was great. Ever since she took over my rating went from a 10 to a 1 That's pretty sad.

Nick Vasquez

★☆☆☆☆

a year ago

By far the worst customer service and experience I’ve ever received from a car wash. Arrived and I was told by the employees that they aren’t allowed to wash my vehicle. I went inside to be told by Asian lady that the manager isn’t in and they don’t have experience or the right people to wash my Cybertruck. I told her I wanted a hand wash she then started to curse and yell. I don’t have time to lower myself to their level so I left and won’t be bringing any of my other vehicle or recommend this place anyone.

Mario Brambila

★☆☆☆☆

3 months ago

I had a bad experience here. I've gone about 3 times, I return in hopes that they do better and they continue to disappoint. A Simple coffee spill in my cup holder they did not even remove. Save yourself $35, not worth it.

Liana Leverette

★☆☆☆☆

6 months ago

I watched the asian lady, I'm assuming she is the owner/manager curse out a customer, and was in shock. Not sure what the situation was but the she was so rude and unprofessional, I let her know and walked out. The crazy thing is, the customer wasn't even screaming at her when he was complaining to her. All the yelling is being done in the process of her giving them a refund. I feel she could have kept her mouth shut, gave the refund and let them leave, but she couldn't help herself. Just bad business in general. I will find another car wash. If you're about customer service, this isn't the spot for you!

Justmy Opinion

★★★★★

a year ago

I hit them up just before closing. There was no line, no waiting. Even though they were already cashed out for the day, they accepted me last minute. All the staff was very friendly and my car came out beautiful. As I do all my reviews, I am exercising full transparency. I bought the most expensive car. Wash was $42 and I tipped the man $10 so it came out to about $52 Out the door. Little more expensive than comparable type hand car washes but i'm not complaining whatsoever.

Ella Kim

★★★★★

a month ago

Great car wash. My car came out super clean and shiny, way better than I expected. Will be back for sure.

Jesus Gonzalez

★☆☆☆☆

4 months ago

Worst car wash I've been to I come to this area every 1-2 weeks, they didn't vacuum the inside of the car I called and left my number. The owner called me back asking me to go back when I had the chance So they can re wash and vacuum the car I explained that I wasnt from this area he said thats ok just come. I just came in and the owners wife said they only rewash if you take it the same day. Shady place, dont come here. Don't believe me? Just look at the other comments people posted. I posted some pictures as proof and they even. They're not people of their work never coming here again. They say they will rehash to customers satisfaction if its not clean. Theres better carwashes right up the street.