El Car Wash - West Palm Beach Airport

Anthony Cavallo

★★★★★

4 months ago

Kenzie was BEYOND exceptional very bubbly and charismatic not afraid to be herself. Absolutely love the authenticity of Kenzie. And the car wash was amazing wash was 10/10. Darlene trained Kenzie very well. Highly recommend.

Larry Hardnett

★★★★★

4 months ago

Kenzie was a spectacular help and was beyond the sweetest sales associate I’ve ever encountered. Darlene was also very professional and respectful. el car wash is amazing and highly recommend. 𝟷𝟶/𝟷𝟶

Malcolm Turner

★★★★★

2 months ago

McKenzie was a good sales associate and she was very kind and sweet girl. I totally recommend her service and her personality is on point. 10/10

Ayoub Ziani

★☆☆☆☆

Edited 4 months ago

Had ok experiences in the past but lately they have had people who don’t seem to care or speak English at the entrance of the wash itself. I am a member who pays for the highest monthly tier there is. El Car Wash has the setting for a profile for every vehicle that is a member and I always confirm before you going in that I would like everything retracted as I have had issues in the past. Well the lady who was working there was rude and dismissive she completely ignored me when I tried to confirm. I told her I didn’t see anything retracted and she told me to move along while also yelling at me for allowing the truck to move forward which was already on the track. My truck got scuffed up by every single brush they had and to make thing work had the dryer roller get stuck on the front of the truck while the tracks were pushing me forward. I continuously honked and no one seemed to have the common sense to stop the system. Resulted in damage to my vehicle scratches all over the paint a destroyed grille and completely destroyed my active air management system behind it. They filed a report and said someone would get back to me in 2 to 3 days. I will update this post accordingly because I have had issues with another location in the past. They said they will repair the damage but week see. If not, best believe you will be hearing my attorney. Other workers attempted to hide the one responsible and tell me they didn’t know how to spell her name Dejean or DJ or something of the sort. Make this right el car wash Update: that generic response won’t work I’ve filed a report and called in and have gotten nothing as of yet.

Curtis Haynes

★★★★☆

8 months ago

I been to over 5 of these car washes I’m from Orlando market….This one was different Pros : the brushes actually touched my car to get it clean and the roller dryer actually came down at the end Con : not enough water was coming from hoses. Maybe some are broken Felt very SHORT STAFFED. Love the brand.

sean conley

★★★★★

4 months ago

Kenzie was great at explaining the vaccums and teaching me how to use the stuff outside. Her customer service was beyond professional and I recommend her each time. El car wash is also very presentable and open to helping me with any questions or concerns. 10/10

Alfredo Hernandez

★★★★★

4 months ago

This location is ran with excellence by the new manager Denise! She is actually THE first manager I’ve ever met and introduced herself very kindly. Also Kenzie one of the team members is also very friendly and helpful, so next time you’re here make sure you say hello to these pair of ladies that have excellent service.

Gabiamber P

★★★★★

2 weeks ago

McKenzie was absolutely amazing in helping with an issue I’m having. She has the sweetest disposition and always has a smile and makes you feel welcome.

Ozera Israel

★★★★★

2 weeks ago

McKenzie was an amazing person genuinely attentive with her customers and with myself. I totally recommend her and her customer service and this car wash. Love McKenzie. 10/10

JustPlainJay-R

★★★★★

a week ago

McKenzie was astonishing,great seller, good personality and amazing customer service. And was very sweet and patient with me. 10/10 recommend

james d

★★★★★

a month ago

I went to El Car Wash as a request of my friend whose car I was using. He said it is the best. Exaggerating is not something that my friend does. Sure he told me about the services. He did not tell me about McKenzie. As a new customer there was no one better to assist. She shared all of the services and their prices. Answered my questions and smiled the entire time. There are many car washes one can chose from. McKenzie is value added. A 5 star experience.

ivelisse gomez

★★★★★

2 weeks ago

I’d like to recognize Mackenzie at the El Car Wash Belvedere location in WPB for her outstanding service. She is incredibly helpful, genuinely kind, and consistently demonstrates excellent customer service skills. She truly makes the experience a great one!

Henry Penuela

★★★★★

4 months ago

This place price reasonably! Pretty well equipped with towels vacuum, air compressor, glass cleaner etc. it is definitely worth the money. Highly recommended!!!

Israel Walden

★☆☆☆☆

5 months ago

⭐ 1 Star Review Title: Damaged My Car — Refused to Take Responsibility I took my 2022 Acura through El Car Wash, and due to improper employee guidance, my front driver-side tire popped 2-3 seconds after it entered the rails that guide the car through the wash. I had to tow my vehicle and replace the tire out of pocket. I filed an incident report immediately and was told the issue would be handled within 72 hours. Instead, I received a call days later stating they would not take care of the damage at all. This was extremely disappointing and unprofessional — no accountability, no compensation, and no concern for customer safety.i have used El Car Wash over 100 times a year. I will be switching back to Pink Flamingo Car Wash. If you value your vehicle, I highly recommend avoiding this location.

S VG

★★★★★

a week ago

I had a great experience at the eL Car Wash near Palm Beach Airport thanks to Mackenzie. She was friendly, professional, and went out of her way to make sure everything was done right it’s rare to see that level of Customer Service these days, and she really made a positive impression. Mackenzie is a big asset to the team and I’ll definitely be coming back. She also complimented my crocs, lol!

LaRon & Carmen Warren

★★★★★

a month ago

I came today on this very cold day. It’s 35° to get a car wash. McKenzie greeted me and she was extremely helpful, knowledgeable, and patient while she explained all of my options. She also had kindness and made my day better. She is definitely an asset to this location and I hope to see you again on my next car wash.

Daniel Magen

★★★★★

2 weeks ago

I had a great experience at the West Palm Beach Airport car wash. McKenzie assisted me right before I entered the wash, and she was incredibly friendly and welcoming from the start. She explained the different membership plans clearly and answered my questions without being pushy. I’ve had similar plans before at other locations, but this was my first time at this specific car wash, and the customer service here definitely stood out. McKenzie made the whole process smooth and pleasant. It’s always nice to be greeted by someone with a positive attitude. I’ll definitely be coming back!