Google Reviews
Winston Pulley
★★★★★
a month ago
Great spot and team here in the Doral. Sebastián was quick and helpful when the reader didnt catch my pass.
Mary Alvarezdelreal
★★★
☆☆
5 months ago
It is nice having one of these in our location in doral but as a first timer bad experience. I appreciate that I was able to get the wash for free but if I want to go back and spend my money I dont want to have the issue I had. I spoke to one of youre team in customer service and gave my feedback. If I drive up at 855pm the team member working should advice the customer that the vacuum section will shut down at 9pm. The timer should shut down by 910 or even 915 to give that last customer a chance to clean. So who ever wants to go and do a car wash just be aware to go 15mins before closing. Employee are nice. New manager need to handle my situation better. Thats my feedback
Te Kore Group LLC
★★★★★
3 months ago
Really good and faat service! I was pleasantly surprised by gow clean my car cane out. Andry, did a great job explaining the options and pricing to me.
Ignacio Javier Martinez
★★★★★
5 months ago
Angelina was very nice, thank you for the advice on the dashwipes, gracias! Doral location (older location) lol.
jessica flores
★★★★★
7 months ago
I have been a member for 2 years at El car wash and I love the Doral location! It gets crowded so I am happy about the second location opening up down the road. Diana was kind and friendly and gave me some xtra air fresheners to keep my car smelling amazing!
kingcorollaparts
★★★★★
3 weeks ago
Sebastian is great with customers and does an amaizing job with the store and managing his team. Great peoples skills
Pao gonzalez
★★★★★
3 weeks ago
So graceful to find Jairo Mendoza. He helps me on what to use to clean the car. Great service.
Victor De Albertis
★★★★★
5 months ago
I was in the 'El Car Wash' at Doral, doing some detail inside, and I came out to finish the other side, and accidentally I locked the car with the keys inside and my phone! On a hot Sunday afternoon!!! I couldn't believe what I just did... So, I went walking around looking for someone to help me, then I see this guy with the company's shirt, and I asked him if by any chance he would have something to help unlock my car... He went to bring a sophisticated kit with all necessary tools to open even an airplane, and in less than 2 minutes, he unlocked my car... I want to give a huge thanks to Sebastián, a Colombian guy, very professional, willing to handle the situation with care and skill. I am really greatful I found him and I appreciate his kindness and efficiency, a real lifesaver!... Thank you so much Sebastian!
Reinaldo Rodriguez
★★★★★
a month ago
Stellar service. A million times better than the other location down the street on 13th by the Walmart. Save yourself the trouble and come to this location. It’s ran by people that actually care about good customer service and relations.
Ahmet Uysal
★★★★★
a month ago
Great service at El Car Wash! Andry was very helpful, friendly, and professional. Andry made the whole experience smooth and quick. Highly recommend !
Debbie Espinoza
★★★★★
a month ago
I had a disappointing experience at a different location of El Car Wash, but the Doral location completely changed my mind! The customer service here is consistently great,attentive, efficient, and everything works as it should. Special shout out to the manager, Sebastian, who’s incredibly helpful. I highly recommend this location :)
Kamil
★★
☆☆☆
2 weeks ago
I understand that many things may be outside of your control, but the overall experience doesn’t feel very considerate toward customers. Several people were blasting music from their cars while vacuuming and cleaning them, with the doors open and the volume maxed out. I was standing right next to one of the cars and couldn’t hear my Deezer podcast through my AirPods 4 with noise canceling enabled—the music was that loud. This is not an isolated incident. What made it worse is that a staff member was present and standing right next to the car with the blasting music, yet didn’t say a single word or attempt to intervene. He clearly noticed it and simply didn’t care. There was no effort to enforce basic courtesy or create a respectful environment. It would be nice to see some consideration for more civilized customers instead of allowing behavior that feels completely inappropriate for a shared space. Not everyone wants to listen to someone else’s music—this should be kept to oneself. Overall, the atmosphere and clientele make the experience uncomfortable.
trohadio munoz
★★★★★
3 weeks ago
I always visit several ElCarWash’s locations across South Florida ( Broward, Miami-Dave-Doral and Palm Beach), this Location is always clean, even despite always been very busy and having very high traffic. The Staff ( specially Andri) are always nice and always ready to help customer. Thanks!
manuel aranguren
★★★★★
a year ago
The location is excellent. The car wash line moves quickly although it is long and there are always people. The car wash is very good, better than most car washes in Miami. The vacuuming area works well although it is small for the number of cars. There are cloths for cleaning the inside and outside of the car, I love this plus. And lastly, it is advisable to sign up for one of the monthly payment plans, especially if you wash your vehicle more than twice a month. Recommended.
Diana Garcia
★★★★★
4 months ago
Very clean and new, Jairo was super nice and went the extra mile and gave me air fresher! Which has never happened before, it was something really small but it made my day better thank you
claudia Alberto
★★★★★
3 weeks ago
It was my first time coming here, and Jairo was very helpful. He took extra time to clean my carpets and made sure everything looked great. Really good service and very friendly.
Addiel Betancourt
★★★★★
a month ago
DORAL CAR WASH. The service is very efficient and fast. My car always comes out very clean, and I usually come twice a week, so my car stays in great condition. This time I was helped by Dani, who approached me to see if I needed anything. She was a very friendly girl. She gave me wipes to clean the inside of my car and an air freshener. Thank you for your excellent service. I highly recommend it.
Natalia Sujdak
★★★★★
2 months ago
Always have a great experience at this el car wash! Lots of space and they have everything I need to clean my car. Sebastian was very friendly and welcoming.
Erika Infante
★★★★★
2 weeks ago
SEBASTIAN, You truly made my day today! 😊 The vacuum accidentally swallowed part of my uniform, and Sebastian retrieved it immediately without hesitation. Later, the machine I was using would not accept my Apple Pay. Sebastian quickly charged me at another register and personally brought my phone back with the receipt. His professionalism, initiative, and kindness did not go unnoticed. Managers, please recognize his excellent work and continue hiring employees like him.
Martin kintero
★★★★★
2 months ago
This car wash is very convenient because it has many locations and is easy to access. They offer great benefits like free vacuums, cloths, car scents, and window cleaners. They also provide detailing services, which is a big plus. I especially want to highlight the excellent customer service from Andry, who was very attentive, helpful, and made the experience even better. Highly recommended.
