About Business
Blue Falls Car Wash is a highly-reputable Car Wash service provider based in Strongsville, OH, known for their attention to detail and quality finish. Blue Falls Car Wash covers all facets of the Car Wash industry, with a focus on specialized treatments like Car wash. With over 493 reviews and an average rating of 4.4/5, Blue Falls Car Wash is a trusted and reliable name in the industry. Their presence in Strongsville, OH ensures that residents have access to high-quality Car Wash care and detailing right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their comprehensive Car Wash offerings.
Google Reviews
Katie McDonnell
★★★★★
8 years ago
Great car wash and helpful employees. Touch screen menu to pick your package. When first entering, you place your car in neutral and the attendants cover your back windshield wiper with a plastic bag. You ride through to the end and can pull around to the side and use their plentiful FREE VACUUMS! I accidentally sucked up my daughter's purse and they were nice enough to retrieve it for us! Great customer service.
Sarah Krumeich
★★★★★
5 years ago
I frequent this car wash and I will periodically sign up for the monthly membership. I had canceled on my last visit to take a break and i checked my account and had been charged for 2 months although I cancelled. I called and they refunded me with no problem whatsoever. Great car wash and customer service
LadyEaglesEden
★★
☆☆☆
3 years ago
(PEARL RD. LOCATION) Scratches left on brand new car. I never took this car anywhere else to get washed. When complaining about it, was told must prove it was this car wash. They are not deep scratches but enough to be noticeable on side of car and door handles. The price is good for unlimited washes and the vacuums are awesome (for that I give 2 stars), but unless this car wash goes brushless, we won't be back.
ioan peslari
★
☆☆☆☆
2 years ago
I got my car washed and I'm going to vacuum the car. I take everything out of the car, including 2 car seats, take the vacuum hose, and it is not working. I'm looking around. I see those guys from inside and ask them what is going on....they told me that they are closing and have to stop. It's 7.48pm.. the Google shows that they should be open until 8.00pm. They could mention in the beginning that they can wash the car, but I will not have time for vacuum. Bad and rude customer service.. Is August 28, and they closed 10 minutes early.
Robert Smith
★★★★★
2 years ago
We've been going here since they opened. Excellent service with quality, well maintained equipment at the right prices. You won't be disappointed. The only way to get a more detailed job done would be to go to a detailer. Our vehicle is 10 years old and people always ask us what year it is. Keeping the salt off of it and not wearing off the finish had been the key.
Adam Webster
★★★★★
2 years ago
Fastest car wash in town. Wash is pretty good but it's so fast. I'm usually out within 60 seconds or so. Monthly package is a great deal compared to others down the street
Kim Hodel
★
☆☆☆☆
a year ago
Scratches left all over my car. Someone came out and said not from the car wash. The windshield is actually etched. The repair shop said looks like hydraulic fluid leaked from the car wash and etched the car. I have to have my entire car repainted or live with it. I worked so hard for my car. I will be contacting a lawyer. Beware!!!! Don’t go to this car wash!
Fred boewe
★★★★★
4 years ago
Got 3 months of wash for the price of 2. The wash did a super nice job. Employees were extremely nice and very helpful. Most places do a bad job on my rear glass Blue falls did it squeekie clean. Signed up as a new regular client.
Melissa Phillips
★★
☆☆☆
2 years ago
We have been going here since it opened. The wash is great. Unfortunately, it is not open the stated hours. I have tried at least a half a dozen times over the last few months to come and get my car washed and they are closed. I pay a monthly subscription and it is very frustrating to come to the wash and have it be closed before the posted 8 o’clock time. In some cases it was closed by 730. You can see associates in the wash but the sign is off and the cones are out.. They can clearly see someone is there but ignore you. I’m tired of paying for a service I can’t use. Like today, 7:42 pm, no precipitation and “closed.”
Laura
★
☆☆☆☆
a year ago
I went there a year ago with a new to me car and went through the carwash and then went to vacuum my vehicle. I noticed right away I had a long, straight horizontal line across the passenger side of my car. When I immediately went to speak with someone, they said they would pull the video and to stop back in the evening. When I came back they stated they reviewed the tape and the mark was there when I approached the carwash. I took them to be honest people and said ok. This baffled me because I am very OCD and reviewed this car before I bought it and never noticed this large, long scratch. 2 weeks ago, I took another car through the same car wash (Sgt. Clean Carwash was closed due to some type of emergency with ambulances in their drive) Again when I went through the wash and immediately went to use their vacuums. Again because of my OCD I was looking to see how well it had washed all the dirt off and immediately noticed a straight horizontal line on the driver's side as well as a vertical straight dent on my front bumper. This time I had to go to work and I called within 45 mins of me leaving. I was told to stop in later that evening and was asked when I was there so they could pull the tape. They didn't take my name or number until I asked if they wanted it. When I went back in the had the tape frozen to show the horizontal line on my car. It was not moving and I have no idea if this was "really" before I drove the carwash. When I inquired about the vertical dent- the young man said, oh no you never left a message about that. Which in fact I did with the women I spoke with in the morning. He looked at my car and said no that's not our fault we don't have anything going vertical like that in car wash. I drove away and looked into the carwash tunnel and did in fact see several things that run horizontally and vertically that could in fact poke, mark or damage a car. I m not pursuing this, I don't want money or my car repaired. I am just shocked and disappointed that this is the way they conduct their business. Lesson learned. I won't be going back there!!
Christina Cameron
★★★★★
Edited 4 years ago
Best car wash i have ever been to, cleans everything on my car, doesn't leave dirt streaks on my lift gate. I always ask for no plastic on my wiper. I loved when they did the $20 deal for the month. It was great. Great vacuums, cleans my car. Love this place
Anastasiia Vovna
★
☆☆☆☆
a year ago
Last Saturday, I had an incident: the rear bumper tore off and crushed it while washing the car, scratched the paint. I have been calling the specified number on the site for several days, I do not receive calls, I leave voice messages, I wrote to them by e-mail and nothing! No one contacted me! I don't want to repair the car at my own expense because it wasn't my fault. It's very sad... so I won't go there anymore and I don't recommend it!
Aditi Adatiya
★★★
☆☆
3 years ago
Strongsville location: I’ve been going to this location for a little while now and most times there is soap splattered all over my windshield, rear view mirrors, and the trunk area after the wash. I have to manually clean the exterior again while parked in the free vacuum area. I’ve had other locations where my car comes out clean and dry compared to this one. The vacuums, on the other hand, are really good. The workers there are also very nice and friendly.
David M
★★★★
☆
10 months ago
I would have given this 5 stars. I'm not real kosher to a company owned by Conrads. Additionally, the car wash leaves black marks on the side of my door. They are easily removed but it's the principal.
JezNé Rivera
★★★★★
11 months ago
I enjoyed the services I used during my time living here. Available amenities were operational everytime I needed to use them. I even forgot to cancel my monthly membership once I moved and their online customer service worked amazing. I was contacted promptly and was taken care of. They’re the only car wash like this that I have experienced that’s so on top of their customer service. Much appreciated!
James Darnell
★★★★★
a month ago
Great experience at the car wash. everything came out clean and shiny!
Dave Umina
★★★★★
a year ago
Best $10 car wash! Worth the drive. Stop going to overpriced car washes that don’t completely wash or dry your car.
LeeAnn Mullen
★★★★★
5 months ago
Good car wash, friendly employees. Leaves my car sparkling clean. I have a monthly membership so I go often.
r Nonyabizness
★
☆☆☆☆
a year ago
0 / 10 I do NOT recommend. It looks like it just got rinsed off. It seems they haven't mastered how to get the back of my car clean. Thank goodness it was a free wash. Never again.
Nathan Prusak
★★★★★
2 years ago
Monthly plan is worth it. Mild winter plus the plan made sure my car didn’t rust from all the salt on the road. Vacuums are a nice plus too. Just Mcdonalds customers get weird about getting to the car wash side.
