Google Reviews
Dontavius Burens
★★★★★
6 months ago
Antonio was more helpful then I could have ever imagined
Denise Murphy
★★★★★
2 years ago
My van started having issues with all kind of lights suddenly lighting up my dashboard on my way from a doctor appointment. I stopped at Autozone Auto Parts on Kimball Ave and the young curly haired man inside was the best. I wobbled in with my cane and told him what had happened. He came right out with a scan and told me what was had happened and printed out a sheet with possible causes to take to a mechanic. I wish I had got his name. Great customer service from this young man!
gary messer
★★★★★
10 months ago
Thank you so much!!! My daughter goes to UNI And you guys took care of her car when I couldn't no questions asked!! You guys are great people!! 💯💯👍👍
Danelle Johnson
★
☆☆☆☆
2 years ago
Pulled up and employee is standing in the doorway smoking. That’s very unprofessional
Margarita Cutsforth
★★★★★
a year ago
After a disappointing visit to the University store and being told that because my son didn’t have his receipt they wouldn’t take back the rotors he had bought, my wife and I went to the Kimball location expecting an argument. But the employees there were extremely helpful especially Trevion who handled the situation very professionally and had 0 problems returning the rotors because they were of course under warranty. Myself along with my family have decided to make this location our main store because of this interaction, while none of us are willing to return to the university store. It’s amazing how 1 employee can make such an impact on customer satisfaction either bad or good. Thank you Treyvion keep up the good work !!
Mike Young
★★★★★
a year ago
I needed to replace a car battery this past Saturday and the staff was fantastic. The manager, Antonio, went above and beyond and got me back on the road quickly. Great service.
Christine Hintze
★★★★★
a year ago
Went to atuozone to see what was wrong with my daughters Kia. The battery was bad. A young man started helping us he could not get the bolt to come off so the manager came and helped. They both did amazing job.
Antoinette Michelle
★★★★★
a year ago
Great service and a friendly staff. Antonio was so helpful changing my front and rear wipers as well as topping off my washer fluid even though it was cold and lightly raining. I will always stop by AutoZone for parts. Thank you Antonio ⭐⭐⭐⭐⭐
margaret matheney
★★★★★
7 months ago
The people I met there are so kind and friendly people I have been in the store a few times and each time they have been
Mandii
★★★★★
a year ago
Amazing customer service today! The manager went way above and beyond for me, and Dylan helped us put in our complicated as heck battery. 10/10 I love how knowledgeable, friendly and helpful they are. Great job guys!
Nicole Ruth
★★★★★
a year ago
Wow! Antonio and Marie were absolutely amazing. They gave me options on wiper blades and before I was even done paying they had them installed! Great service and even kinder people!
Teal Plus
★★★★★
a year ago
I stopped by this AutoZone in search for some wiper blades. The store manager happened to be in there getting parts for his own vehicle on his day off and when he saw that the other workers were busy he asked if he could help me. He helped me find some good wipers and some washer fluid and got someone to install them for me. Thanks for the excellent customer service Antonio.
Marilyn Anderson
★★★★
☆
2 months ago
Young man was very helpful in getting what I needed for car
erika birkett
★★★★★
10 months ago
I stopped at this AutoZone on Friday, April 18th, during a stressful situation. I was halfway through a 4-hour drive home when my car completely stopped working. Thankfully, I was able to limp it over to AutoZone to figure out what was going on. Rick and the rest of the team working that day were incredible. Even though some of their usual diagnostic equipment wasn’t working, their knowledge and expertise quickly pinpointed the issue: my belt had completely snapped, causing everything else in the car to stop working. They didn’t stop there. They went out of their way to get a replacement belt from another AutoZone location, brought it back to me, and even installed it on the spot—which involved removing the front passenger wheel. They made sure everything was working properly and that my car was safe to finish the rest of the drive home. Thanks to them, I avoided a 100+ mile tow, spending a lot more money, and a major headache. They were kind, professional, and went so far above and beyond. I’m so grateful for their help and cannot recommend this location enough!
matthew mortimer
★
☆☆☆☆
7 months ago
Kid at the counter looked like he was in high school. Told me when I asked for help finding brake pads for my car that I was SOL and that the only option they had was over three hundred bucks. I saw other brake pads on the screen, he scrolled past them all like twice and would only show me the most expensive ones. I’ve never turned and walked out of a store faster in my life. Definitely steer clear of here, I got parts on rock auto for a fraction of the cost.
Todd Kincaid
★★★★★
3 months ago
Absolute customer care and service PERIOD. Added to that; ANTONIO CASTON is straight up a natural example of such. Truth.
Diana McEnroe
★★★★★
a year ago
Topez and Jose are awesome! Helped w8th a new battery and Jose put it in even though it's freezing out,! They have awesome customer service at this store
Joe Woodward
★★★★
☆
2 weeks ago
They have a vast parts inventory and what they don't have on have they can get quick
James Frazier
★★★★★
4 months ago
This Autozone has earned my business again and again. Without fail, I’ve received helpful service that goes above and beyond. I’ll continue to patronize as long as I have cars that need help (and let’s face it, that’s part and parcel of owning a car).
Camryn Allen
★★★★★
a month ago
Antonio came out without hesitation to help replace a part on my vehicle on one of the coldest days of winter. Friendly, professional, and greatly appreciated!
