Kwik Star

Heidi Topliff

★★★★★

8 years ago

Jaylen 😃Excellent customer service. You truly are an Angel! It is refreshing to be greeted with a smile and someone who is actually happy being at their job. He knows what he is doing and is paying attention to the details; had my gas rung up,new plastic milk card ready for me (explained how it worked plus gave me a $1 off)and asked me if there was anything else I needed.I didn't have to ask for my receipt; he had it ready. Is it part of the job? Possibly, but if I wasn't so impressed with this young man I wouldn't be giving a review.He is an exemplary employee and great management material!

Cori Hill

★★★★☆

2 years ago

I was in this store today and I asked a lady stocking shelves if there were and more of a certain cookie I was looking for. She stopped what she was doing and went to get what I was looking for and even checked me out! I think her name was Melia. Thank you for going out of your way to help me today!!!

Mike Paige

★☆☆☆☆

5 years ago

I just spent $11 on the worst car wash I have ever received. There was still dirt on my doors, and the windshield still had bugs on it. There was soap running down my windows after exiting through the blow dryers. Wow!!!! Love your store, but I'll never waste another dime on your car wash.

Garrett Grove

★☆☆☆☆

Edited 6 years ago

Strongly suggest you never have your vehicle washed here. I selected the Touch Free was as I always do, never would I use the Soft Touch car wash on one of my vehicles nor should you if you remotely care about it. I paid for the elite car wash, I pulled into the machine, the lights turned off for a moment, everything turned on a second later and out come the arms for the Soft Touch car wash and just like that everyone's road debris is spinning all over the paint on my brand new truck. I called the store to ask them to stop the car wash, did not answer, call again, dial tone (someone didn't feel like dealing with phones so the left it off the hook...). Call the hotline number, by the time I get on the phone with someone the car wash has finished. At first they offered me a code for a free car wash, but the words they should've said are here's a code for the car wash you already paid for now go wait in line again for 45 minutes or make time to come back again sometime in the next 30 days.. After explaining that it wasn't free they where just giving me the car wash I paid for they offered to give me my 10 dollars back, woo-pie thanks, I could care less about the 10 dollars at this point. Proceed to spend more time waiting for them to void the transaction and re ring it so they can still charge me for me 20$ or whatever in gas. The guy I talked to in person was nice enough and its not like the machine breaking or the store not answering the phone is his fault directly, but the overall experience was awful. Should've been his manager dealing with it from the start. I wont be back for Gas or a Car Wash.

AfghansOffTheHook

★★★★★

8 years ago

Really like this location. Friendly employees, clean store. Unlike most other Kwik Stars in the area, this one has a spacious parking lot. Even when they're busy, there's room to park and to easily get in and out of parking spaces and the pumps.

James Grace

★★★★★

3 years ago

The employees were super helpful and kind. I lost my wallet there today. I called they found it and kept it save until I could pick it up, all cards and cash was in it. They wouldn't take a reward. What a great place

Lesta Burgess

★★★★☆

8 years ago

Kwik Star to me is by far the best convenient store in this part of the country. Some are bigger than others having more selection. Everything I have bought there is fresh. The prices on potatoes, onions and bananas can't be beat. I always buy the multi-grain bread. It stays fresh for several weeks unlike many other brands that seem to get stale within a short amount of time. I also enjoy the employees. There seems to always be one available when I need something and can't find it. They will actually walk me to the item rather than just pointing the way. Kwik Star ranks #1 with me.

Diana Paige

★★★☆☆

2 years ago

Love you guys normaly friendly I walk about 1/4mile to this location as a nice walk. I usually need to pee when I get there no problem right? Well recently they have decided to leave the restraint saying the rest room is being cleaned up. The first 2 times I turned around got my things and left. But this time I HAD TO GO!!!!! I open the door lights off and restraint in place, I ignored it seeing it was a tactic now to get people to not use the bathroom..... very dissatisfied with that this is my home store I go to daily

Mark Saveraid

★★★★★

11 months ago

Stephen was a sweet ❤️ and gave me a ride home 5.5 miles so I didn't know to walk it at 10pm in the wind she is always friendly when I m in thanks girl

K.J. E.

★★★★★

a year ago

Great Kwik Star, been going there for years! Never had a terrible experience. I ordered a well-done thin crust pepperoni pizza. I like to order well-done because sometimes their pizza can be very floppy. Cooking it well done with the crust slightly singed is how a good New York style pizza should be served. The ladies there gave me a peek in their kitchen to see if the pizza was well-done enough. Very clean kitchen! And a good group of ladies. Pizza was excellent. Thank you.

Dillon Greer

★★★★★

a year ago

I highly recommend this location for any of your convenience store needs. I am lucky enough to work across the parking lot and I have been a frequent customer. The staff members are friendly, professional, and helpful. They have a great variety of hot and fresh food items that you can grab when you’re in a hurry. It’s always clean, including the women’s bathroom, and if ever something is running low, as soon as you tell the staff they address it. Thank you to all the staff for treating me so kindly at every visit!

Hasan Dogic

★★★★★

a year ago

Never had a problem at kwik star , I fuel up my semi and cars from there. Had an incident a week ago and wasn’t pleasant at all but the manager made it all right. She was very professional and glad she went this far to make sure everyone who comes here leaves with great satisfaction. Thanks again !

Jesus Galeed

★☆☆☆☆

6 months ago

Unprofessional Cashier Named Stephanie I had one of the most unprofessional experiences with a cashier named Stephanie at this location. She has numerous piercings on her face and was even wearing a tag that basically said she had the “right” to have an attitude with customers — totally unacceptable for someone in customer service. Around 3:00–3:30 p.m., I was waiting for food I had already purchased (as I often do when buying meals for myself and my employees). People from the community who know me from my company, IOWA Got Talent, came up to me asking questions. I wasn’t bothering anyone — they approached me. Stephanie kept leaving her register to watch me. Then she came over and demanded to know what was inside my folder, which was invasive and unnecessary. She even went out of her way to bring the manager outside, even though nobody had complained. The manager himself was polite and told me it was fine to sit down, eat, and wait for my order. But instead of letting it go, Stephanie overheard him give me permission, turned back around, and started pressing the issue again. She tried to overrule her own boss, telling me I only had “20 minutes” and interrupting him when I asked a question. The way she carried herself made me feel unwelcome and embarrassed — as if she had more authority than her own manager. When I asked her about the tag she was wearing, she said she could wear whatever she wanted on her shirt because it was her shirt. That explained her stinking, nasty attitude. It was raining at the time, and I was so frustrated by the way she treated me that I decided right then: I will not be spending my money here any longer. ---

Heather Foote

★★☆☆☆

2 months ago

Meh, hot foods are hit or miss, fancy drink machines are often out, and even with grace,for whatever reason I dont get my visits points but about every 3rd time. Try Casey's, im going to.

Liz Everhart

★★★☆☆

3 months ago

I’d give five stars if someone, literally anyone that works here, would fill the coolers. I’ll go in the coolers and get my own stuff at anytime whether I’m an employee, vendor or not. Your little sign taped note won’t stop me. But filling the cooler might.

KayDee MhRee

★★★★★

a month ago

Love Kwik Star! This is one of several I frequent. Experience has always been consistent with the high standard of cleanliness and friendly + prompt assistance from staff.

Scorpion Queen

★★★★★

a month ago

I love coming to this location. No matter what time. Stephanie is always a sweetheart and I joke with a couple other people during the day that work there and 3rd shift people I talk with them whenever neither of us are busy.