About Business
Autobell Car Wash brings expert Car Wash solutions to the local community in Charlotte, NC, Open ⋅ Closes 7 PM, ensuring every car leaves looking brand new. From Car wash to comprehensive Car Wash detailing, they maintain the highest standards of service quality and customer care. Local car owners in Charlotte, NC appreciate their meticulous attention to detail, leading to a consistent 4.0/5 rating from 581 reviewers. By focusing on the specific requirements of the Charlotte, NC area, they have built a loyal following among local Car Wash customers. Explore their full range of Car Wash services and see why they are a preferred choice for customers across Charlotte, NC and beyond.
Google Reviews
Blankita Vrotsos
★
☆☆☆☆
2 years ago
Before a month ago was excelent clean Today Dec 27 I was there and paid $42 for my services and was a total desaster. Leaving dirt inside.10 minuts clean ready and I surprise. So fast. My back seat it is not clean well and in the floor still garbage everywhere still dirty. The Team today was a total disaster and I dont recomended with this team your car.The 3 doors inside still durty. and more I take pictures for all.
Michael Moss
★
☆☆☆☆
6 months ago
The service continues to decline at the Autobell on Park and Tyvola Roads. The staff has to consistently be asked to finish drying the car completely. Then they have a poor attitude unless management is involved. I usually ask the manager what is up with the poor quality of the work. I have been loyal for two decades, but considering other resources. I’m have a monthly membership for which the price has increased by 30 percent in two years. There is no notification of price increases until it appears on the credit card. Autobell needs to try harder and provide a respectable job
Jonathan Swope
★★★★★
5 months ago
Always great. Every time. I just bought annual super wash so my car will stay squeaky clean all year. Best deal in town.
Darian DeFrench
★★
☆☆☆
a year ago
I’m only giving two stars because the workers were nice. Unfortunately, they did not do a great job. I did the special with the extra vacuuming fee for $66 and it was a complete waste of my money. I did not realize how bad it was until I got home. Will not be going back
Brandon Keel
★
☆☆☆☆
5 months ago
WARNING: if you have a decent sized truck like a F-150, watch those side mirrors here! The drying jets at the very end of this POS wash literally stick out in the way and smack the backs of your mirror as you exit. Well, the glass in my driver's side mirror took a dive after it got smacked, shattering on the pavement. When I asked for the manager, he was a smug kid who acted like it was my fault! I told him I want my money back. He could tell how aggravated I was, told me he couldn't give refunds, but that he would give me a free wash. He goes inside, comes back out and says "oh actually I can't give you a free wash". I don't even care about the free wash... except he told me he could! You should be replacing my mirror. Never will I go here again.
Lisa Bowman
★
☆☆☆☆
2 years ago
I decided to get the more expensive service than I usually do, because it offered the coating to protect from rain and it looks like it will rain today. I arrived on a Monday around 11:00 am. They were not busy given the weather, yet had plenty of staff. I left a $5 tip when I purchased the car wash (I believe it was $34.99 before tip). I didn’t leave more because I have been disappointed with the service in the past, but thought I’d try again. I will not be back. Winshield looks like the rest of the car. They just barely wiped it down and spent very little time on the car. The inside shows very little attention to cleaning—seats not cleaned, trunk area not touched. It doesn’t look like it has been cleaned. I’m done, this is the worst cleaning I’ve ever paid for. Are these young people trained? I’m sorry, I love leaving good reviews, but this was really bad. I wish I’d had cash with me. No tip deserved at all.
Maiteely Yang
★★★
☆☆
3 years ago
Service was good and the staff was friendly but I agree with a lot of the other reviews. Cleanliness was lacking and I'm confused because I go to other locations and usually never have an issue. I have a dog so I get it, the dog hair can be overwhelming but there was still so much left behind. I even said they didnt have to vacuum the trunk because I wanted them to focus on the seats with dog hair to save them time. Not worth to pay extra for the master autovac in my opinion. Also my dashboard wasn't even wiped? It had dust and dirt leftover. I'm upset I paid $50 for this.
Yolanda L
★★
☆☆☆
2 years ago
I will not be back to this location. I've been twice and been disappointed both times. I had to get the rag and do the rims myself. Nice kids but don't expect top tier service or even bare minimum. For the amount of money they charge I expect atleast to leave somewhat satisfied. Floor board on passenger side they did not vacuum. Windows inside were not cleaned. The back bumper was not cleaned or even wiped down. Manager, name G, was very helpful in getting it done for me after I complained. But I warn anyone.... go elsewhere if you want your car cleaned.
McKenna Jahns
★
☆☆☆☆
3 years ago
Staff was super nice, but the cleaning left a lot to be desired. I bought a lot of add-ons to ensure the interior was spotless but it looks like they did the bare minimum to be honest. After the staff cleaned it, I had to ask them to come back and go over two pretty obvious but easy to remove stains on the door. Even after one of the guys did that, I noticed a lot more areas that were either barely touched or not cleaned at all - pics attached. Pretty disappointed in what I got for 60 bucks.
Rob Philemon
★★
☆☆☆
4 months ago
Bought the ~45$ wash, didn’t even know they had packages that high now. Very underwhelmed with what that gets you. -No car prep area, so I left a couple of trash items in the front console, they also left them in the car and didn’t clean the areas where it was. -The automated soap machine worked about 10%, so there are weird spots all over the car now. -They didn’t put the tie shine/scrub on the right side wheels. I went home and finished the job myself, because I have a hard time confronting people in service if it’s not perfect. I would rather do it myself and save the cost and headache.
Sean Gartley
★
☆☆☆☆
Edited a year ago
Paid for the top cleaning level here and received an awful job. No scent like I paid for, everything done half heartedly. I paid for the armorall finish, didn't get it. Overall another bad experience with auto bell. Reached out to their customer support and no response. Terrible service all around. An edit - auto bell commented on the post and sent me to the same link that I mentioned filling out above. If they see this - you already have my contact info!
Alex Chamblin
★★★★
☆
Edited 3 months ago
staff is great, the car wash itself is great. However, when you spend $20 for add-ons, it is not worth it. I have given them three opportunities to appropriately fulfill the services purchased and three times it has failed. I'll Continue to use the car wash, but not pay for additional service!
Russell Ash
★★★★
☆
a month ago
Very disappointed that at the Park Road location no attendant checks to see if your mirrors are out of position when you exit. They used to do that but over the last couple years no one even looks at the cars Going through if it’s a drive thru. They do a great job at Pineville and Carowinds with this
Raye Tanner
★★★★
☆
4 months ago
Customer care is very important to me. I felt really welcomed by Florence and her colleague. I don't require a monthly membership as I get my car detailed by someone who comes to my home whenever I need it. Your $10 Drive thru was seamless and sufficient and results are acceptable for a quick exterior cleanup.
Ehsan Golzar
★
☆☆☆☆
a year ago
Took my truck in to get washed and detailed. Paid for the most expensive package, which included interior wipe down with armor all, leather seat wipe down, vacuum, and tire polish. As you can see from the photos they shined 1 out of 4 tires. The seats were and console were not wiped down at all, and the only the floor mats were the only thing that was vacuumed. The carpet between the door and the seat and under the seats had not been touched. If I had not been is a hurry I would have looked closer before I left. I will never return due to the extreme lack of customer service and poor workmanship. Buyer beware!!
Laura Eckard
★★★
☆☆
3 weeks ago
Second time I have paid for extra for an upgraded wash since I participate in the monthly ride through and did not get it. The location on Park Road is so hard to get in and out of- I did not have time nor could I get to anyone to complain. The blowers are so weak upon exit it barely even got my car dry.
Erin Smith
★★
☆☆☆
10 months ago
Disappointed. I hadn’t been to an Auto-Bell in years, going instead to the drive throughs where you do your own vacuuming. I decided to treat myself and my car with a $30 hand wash interior exterior. Never again - they spent less than 5 minutes on my car and from what I could tell just wiped off the seats, which were already clean. The floors were not touched and nothing vacuumed. I don’t have time to return and ask them to reclean (or in this case, clean at all). Now I have to clean it at home. Update: I called and they said to come back with my receipt to have it cleaned - they threw out the receipt so that’s not an option. Steer clear if you value your time and money.
James Eugenio
★★★
☆☆
a month ago
Prepaying made it super convenient. Skipped the line. The exterior was cleanong was good not great. Grant you, the car was super dirty going in. There were spots that did not get completely clean. I suppose next time it will get the rest of the exterior dirt. I did ask if it should go through again and they assured me they would wipe it clean. They tried but came up a bit short.
Jason Kesler
★
☆☆☆☆
a week ago
Complete garbage. I was OK with the occasional Price hike… Last week I paid $45 for the same car wash. They wanted $78 for today. SEVENTY EIGHT. And then 90% of the time when I get home, I have to do the whole thing over myself because the 16-year-old kids did not do their job properly, even though you tipped them $20 you guys realize there are people you can pay to come to your house to completely detail your vehicle for what you guys are charging for a single car wash Sincerely, someone you will never see again
Donnell Cooper II
★★★★★
2 weeks ago
Overall a good wash, but some details are often over looked. There is often water left on the car which causes spots when they dry. This place is perhaps the busiest of all your stores. So a partial pass is allowed. Some attendants also ask for tips. At $74.99 per car per month (3 cars) tips are a no go....period!! This is expensive and I think you know that and you are fully aware that this could be a better value. But yet here I am spending my money. Hmmmm something maybe wrong with this picture.
