Google Reviews
Daniel Perez

★★★★★
2 years ago
The best Autobell in all the charlotte area by far ! These guys do know how to clean the inside! Very detailed and fast ! Was very disappointed with other auto bell , but this one really will make you money woth it !
Mark Vande Guchte

★
☆☆☆☆
6 months ago
Autobell is declining and certainly this location in particular seems to be one of the worst. For $38, to have one guy spend 5 minutes total to vacuum and dry the car is absurd. This is the second time I’ve come home and basically vacuumed the car myself. No more of my business
Ms Flow

★
☆☆☆☆
2 years ago
I normally don't come to this location, but I want be back ever 😩 I had a courtesy wash do too and incident that had taken place at store #7221 location, but one of the managers gave me a courtesy wash on and reciept unfortunately, long story short I came here store #4001 and gave the young man the free wash receipt (he refused the wash (Ryan & John L as if i wrote the free wash on the receipt) I explained the situation and he stated I needed to return to the location whom gave it to me 😔 I'm like I'm a VIP at Auto Bell why would I try to recieve a free wash (make it make sense) TEACH & LEARN YOUR WORKERS CUSTOMER SERVICE REGARDLESS TO THE CIRCUMSTANCES, I don't steal and dayum show 😢 not no CAR WASH‼️‼️‼️ They made me feel like I was trying to steal a free wash or something, and I've received several free washes and NEVER WAS TOLD I HAD or NEEDED TO TAKE IT BACK TO THE LOCATION WHOM GAVE IT (NEVER) I WANT BE BACK 😡
Breonna McSwain

★
☆☆☆☆
a year ago
I’ve never had high expectations for Autobell since it’s a quick-service car wash, but this was my first time at this location, and I was a bit concerned when they finished vacuuming my car in under five minutes. For $38, I would expect a more thorough job. There were still crumbs in the center console, which shouldn’t be overlooked. Additionally, I didn’t receive the fragrance at the end, which was supposed to be included. Overall, the service didn’t feel worth the nearly $40 price tag.
Minister Laura Moody

★★★★
☆
Edited 4 months ago
A good thing to wash the car on a very hot day from start to finish was great and the drying was done well
Denazia Rush

★★
☆☆☆
5 months ago
Not happy with the results. They rushed on my car and it’s not completely clean on the inside , i had to wipe some areas my self. Paid $30 for in and out.
Megan Riley

★★★★★
2 years ago
I own a small fleet of vans for my business and have such good experiences at Autobells, especially this location. They are fast, professional and efficient, Today Khalil helped me and I just want to give him a shout out for making my van look amazing!
ben

★★★★★
7 months ago
Went to this location the other day on my way home from work and the staff were very nice and helpful. I’m very happy with how clean my car is! I will now be coming here anytime I need a car wash!
Courtney R.

★★
☆☆☆
6 years ago
This location on Sugar Creek consistently lets me down. I wish they would hire more people so those who are there do not have to rush and half clean my car, especially when I'm paying $25. Either that or do not say you're wiping down the dash and console, because this isn't wiped down. I won't be back to this location. Albemarle Rd is a little out of my way but I don't have this problem there.
Kendri Ochoa

★★
☆☆☆
5 months ago
It's fine, but it's a bit lacking. When I opened my trunk, I needed to vacuum the back. It was dirty, and apart from that, it was wet. I needed to dry it.
Joe Belli

★★★★★
3 months ago
The car wash was quick and well done. The people who dried and cleaned the interior did a great job.
Christini Jenkins

★★
☆☆☆
3 years ago
Went to this location yesterday and purchased the 2nd highest package which came out to about 32 after taxes. When I got in my car I noticed it was still dirty in places. I had an appointment that I had to attend so did not have time to have them fix it, but its very disappointing as Ive used Autobell a lot but this location did not hold up to the standard. Staff was very nice though.
Christian Walker

★★
☆☆☆
4 months ago
You have to go back behind them to make sure they wiped everything. They did a lazy job with my SUV! $35.00 for their services, what a waste! Now I have to go home and wipe out my car cup holders and vaccum.
B D

★★★★
☆
Edited 4 years ago
Don't waste your time or money! Inside and outside of car was washed thoroughly at the dealership 4 days prior to my visit, so it wasnt very dirty in the first place, autobell charged me $25 and did NOTHING! UPDATE: Cust Serv. reached out to me and adequately resolved my issue.
olivia

★★★★★
8 months ago
Love coming to this location. Staff are always friendly and do a great job. I won’t go anywhere else!!
keishapinn

★★★★★
10 months ago
I absolutely love this location over the Williamsburg location every time they always do a little extra to make me feel special. The pollen had my truck looking yellow instead of gold. Jaden and his crew had my baby looking brand new again.
Tracy Vickers -Stafford,

★★★★★
a month ago
I have a awesome auto Bell package - use it often. wherever you are you open the app and it shows you where every auto Bell is in a 20 mile radius. i just happened to be on Eastway drive & pulled in to get My car washed off from The ice storm knowing it was going to snow today this auto Bell location I've stopped at 2 times in the last 3 Months both times my windshield has no spots & the staff is Great...
jobei-wan gazhette

★★★★★
2 months ago
Always consistent with interior and exterior cleanliness… very friendly staff. I always purchase the $49.99 service(full service), price of car wash service very fair compared to other brand car wash services.
Jason Kesler

★
☆☆☆☆
a week ago
Complete garbage. I was OK with the occasional Price hike… Last week I paid $45 for the same car wash. They wanted $78 for today. SEVENTY EIGHT. And then 90% of the time when I get home, I have to do the whole thing over myself because the 16-year-old kids did not do their job properly, even though you tipped them $20 you guys realize there are people you can pay to come to your house to completely detail your vehicle for what you guys are charging for a single car wash Sincerely, someone you will never see again
Taneisha Grimes

★★★★
☆
Edited 5 months ago
The staff attitude were great that's the 2 starts from there nothing else was satisfactory, being disabled I'm no longer able to clean car to my standards which is white glove cleaned this experience was not the best my car isn't dirty to begin with that's why I expected it to be really clean vacuum and wiped down it was none of that & I decided not to listen to ppl that said they wouldn't do a good job, I gave them a try anyways. Wasted time & money and with the add ons $75 which didn't include the 15% tip price was cool but only if I received what I paid for Matt the manager did reach out to me to correct this issue and offer an apology for lack of service, I went back and the service was better. I do now feel I received the service I was seeking & paid for.