Autobell Car Wash

Silvia Dragoness

★★★☆☆

a month ago

Paid for an underbody wash, not sure it worked; there was still ice slush from the winter storm hanging from under my bumper when I stopped at a convenience store a few minutes later.

Charley Watts

★★★★☆

2 weeks ago

Good carwash. Friendly guys. Overall a good experience and worth the money.

Executive Restoration LLC

★★★★★

a year ago

Well done RJ and the team. Car Wash Smelled good and clean and my truck got so clean. Thank you. David Snell

Betty Brown

★★★★☆

3 years ago

The guys that took care of my car had great customer service but they didn’t do a good job vacuuming inside of my car. I don’t mean any harm but if you pay a hefty price to get your car cleaned inside and out everything should be right. I was the only car there at the time so I’m not understanding why it wasn’t vacuum that good. Now I gotta go vacuum up what they didn’t get.

A W

★★☆☆☆

2 years ago

Yesterday 11/9, I brought my car here. I live where there are trees, and the leaves fall onto your car, getting into spaces that you have to use fingers to rake or pull them out of. I thought the automatic wash or the guys completing the service would take care of that. I purchased the highest service and then saw the add-ons, which included things that are normally included: vacuuming between seats, under seats, cleaning the floor mats... I opted out. The wash was $34 or $35, $37, and change with tax. You stay in the car until the end, then pull to the left where the guys are waiting to finish your car. When he was done, I tipped him before seeing my car. He asked for the little slip which I had put in my purse but couldn't find right then. He kept the receipt that was taped to the window and balled it up and threw it away. I decided on the Black Ice air freshener. When I got back in my car, I didn't smell anything. The cup holders were wet. The leaves were still there. The inside windshield still had the same streakes that were there before. I had already left but called back to tell them about the window shield and ask what all was included in the price I paid. He said I could come back, and it would be redone with the receipt (emphasis on receipt). I was disappointed with this location. Now I know why the guy was done so soon, and he got a tip. That won't happen again. Tips will be reserved for jobs well done. I miss Gerby (my go-to guy at home is Kingstree, SC. He always does a good job and he hand washes your car). I won't be going back to that location, Monroe Rd.

Allisson Sierra

★☆☆☆☆

a year ago

Bad experience. It was cleaned it in less than 10 minutes my car got scratched didn’t clean the tires good missed some spots inside the car. really bad experience $45 gone to waste I had to clean it my self.

Adrienne Brown

★☆☆☆☆

a year ago

I just left Autobell on Monroe. I paid $35 and this idiot tells me that I did not pay to get my car vacuum out. Then I ask him can I vacuum out my own car and he tells me no I only pay for exterior. Autobell is a joke Even the cheapest car wash let you vacuum out your car. I will never return to Autobell a waste of $35. I also paid to get my tires cleaned. Guess what they’re still dirty so even the service I paid for I still did not get.I will be contacting the corporate office. Very poor customer service you just lost a customer cause you refuse to vacuum out my car..🤬😡

Bradley Mack

★★☆☆☆

6 months ago

Today was the worst experience here ever. I paid extra for the under seat vacuum and less of my car was vacuumed than normal. It is always hit or miss here but I won’t be coming back. I have also paid for tire gloss before only to find after the tires dried they were not glossed. Two stars for the once in a while my car was cleaned well.

Tim Tolly

★★★★★

3 weeks ago

Car is spotless, inside and out. No long line. The service was very quick. The whole crew was friendly polite.

Shanee Owens

★☆☆☆☆

3 years ago

I would give them 0 stars but it wasn't an option! Interior and exterior was part of a full service detail. However, the same spots are still on windows and , barely wiped anything off. Picture will reflect services after I asked them to wipe the mud off door panel. If I had know a $24 dollar car wash and detail was as such I could've done it myself or went to another place!

Neek H

★☆☆☆☆

2 years ago

They deserve 0 stars. I have a monthly membership on 2 vehicles. Today I went for a wash and upgraded to interior and tire service. I didn’t not to the interior service. I called customer service to ask what it includes. I was advised to return and the manager would clean my car make it right blah blah. Went back the same guy came outside — told me I was wrong even though I had the invoice pulled up on my phone showing him what I paid for. He said he would fix it. All he did was vacuum the driver side. I have never been to a full service car wash and had such poor service. After I returned there was no manager insight. I will be definitely be canceling these memberships. Customer service didn’t help either.

Nicole Davis

★☆☆☆☆

a month ago

$38 and 3 to 4 minutes of “cleaning” my car, I left with a car that was still dirty inside and out

Kurtis Hessler

★☆☆☆☆

2 months ago

Don't bother with the full service. Dirt still left in the seats, console, doors not wiped down. I'll just do it myself next time.

Ryan Bunts

★☆☆☆☆

2 months ago

Girlfriend took her car there for a deep clean. Paid extra for it. Dust still all over the inside of the car and stuff between the seats. She ended up having to take the vacuum from the guy to do it herself. Don't waste your money here.

Evan Menard

★★☆☆☆

11 months ago

I’ve been going to autobell for years and have generally had positive experiences. My wife and I went together to get our vehicles cleaned this evening and this was by far the worst interior cleaning I’ve had. I paid for the additional vacuuming under mats and the mat cleaning service, which made this over a $60 wash in total. The mats were untouched, the carpets weren’t vacuumed, the seats had cleaning solution sprayed on them, but the cleaner wasn’t even wiped off so there we just puddles on the seats, none of the internals were vacuumed. They did do a decent job wiping the console but that was it. I had to go home and clean the vehicle myself afterwards. The outside of the vehicle does look good 🤷

Benjamin Bonner

★★☆☆☆

2 months ago

Pretty expensive and didn’t really clean the car exterior. Given the automated process there is no one to appeal to if you want to run the car again. Autobell has lost any semblance of value or real service.

Caroline

★☆☆☆☆

7 months ago

I’m flabbergasted that I was charged $46 for my car to be covered in dirt both inside and out. I have no idea what the $15 up charge for vacuuming was for when they didn’t even get dog hair off of my actual seat, let alone cleaning in between or underneath anything. It’s overcast out so the photos don’t do it justice. This was worth a $10 wash at best. $46 is a complete rip off. I will no longer be using autobell and recommend others don’t waste their money.