Google Reviews
Matt Sly
★★★★★
4 years ago
We took both our minivan and compact cars to get full details and headlight restoration. The service was thorough and extremely focused. They discussed needs at drop off and then reviewed work at pick up. From scheduling to payment, the process was convenient and straight-forward. They don't pressure you into additional services and the staff were all very friendly. Highly recommend!!!
Tanmay Mishra
★★★★★
Edited 4 months ago
I rarely write reviews in this much detail, and when I do, it’s usually because a business has been so terrible that I feel the need to warn others. This, however, is the complete opposite — my experience here was one of the best I’ve ever had with any business in the Champaign/Urbana area. I first called to get a quote for my 2012 Civic and spoke with Brythan, who was incredibly clear, professional, and patient in explaining the detailing process. He broke things down in a way that made perfect sense to someone like me who knows very little about cars or cleaning. We set up an appointment, and later when I asked to add more services, he re-quoted everything transparently — no confusion, no upselling, just clear communication. When I dropped off my car, Brythan and Jay took the time to do a detailed inspection and even adjusted the quote based on what they actually saw. What stood out to me was their honesty and refusal to rush the job — they set realistic expectations, explaining that they’d rather take a bit longer to do things properly than cut corners. It wasn’t cheap, but the quality justified every penny. They truly made my car look brand new inside. They did take an extra day, but it was warranted — they wanted to make sure the specific issue I brought the car in for was completely resolved. When I came to pick it up, they walked me through everything they did and even mentioned that some light streaking might appear on the windshield later, offering to fix it if it happened. I couldn’t make it back due to scheduling, but Brythan took the time to explain exactly how I could handle it myself — a small gesture that showed how much they genuinely care. What really sets this place apart is the pride and passion they bring to their work. You can tell they truly care about delivering excellence — something that’s unfortunately rare these days. They were kind, professional, honest, and clearly knowledgeable about the craft of detailing. I came in skeptical, not sure what to expect, and left completely impressed. I can’t recommend Brythan and Jay enough — if you want your car detailed by people who actually care about what they do, this is the place to go.
Roland Gropper
★★★★★
3 years ago
This review is a bit late, but a year or so ago my mom got her car detailed here and they did a phenomenal job. Her car was pretty dirty and there was A LOT of dog hair in it, but they managed to make it look completely brand new- both on the outside and the inside. I brought my car in last summer to get detailed and again they did an excellent job. Great service.
Mary Wakefield
★★★★★
4 years ago
We had a really amazing experience with these guys! They were so professional; they walked around the car with me to ask about needs and point out anything that would be an issue during the detailing process. The cost estimates and time estimates were right on. We got both cars done here and they look better than when we bought them (each is over 10 years old). Really a great spot and excellent work!
Tiffany Sack
★★★★★
a year ago
I came in and scheduled an interior detail to remove cat pee from my back seat. The manager came out and greeted me and made sure he knew where to focus on and explained how they were going to tackle it. He's generally just a pleasant person to interact with and was very professional. The cleaning was thorough, but the smell was still present, so I was asked to come back so they could try again but a little deeper into the seat. I wasn't charged, and he made sure I was satisfied with the work done before I left with my car both times. Highly recommend this place!
Katelynn V
★★★★
☆
2 years ago
I had a full interior detail here. After picking up the car I noticed certain things were not cleaned as they should be, especially for the price paid. I won’t mention specifics but other people seem to have fantastic results here so maybe it depends on who works on your vehicle. What is certainly true is that Jason, the general manager, has provided a level of customer service above and beyond what you typically get in this day and age. He is a star and treats everyone so kindly from the moment you walk in the door. He has made the situation right and I really appreciate him for that. This business is lucky to have him.
Joe Cannon
★★
☆☆☆
Edited a year ago
Set appointment for March 23rd, Auto Club left a message on March 22nd and canceled my reservation due to other vehicles staying overnight/full schedule and/or electrical issues. I understood their situation and rescheduled for following weekend. Took extra large vehicle in and manager in charge informed me that a new crew was working on my car, again…I was understanding. When car was finished, I received a call at 3:15 p.m. informing me that my car had been finished and asked when I would be picking it up. I informed manager that day we would try to be in between 4:00-4:30. He told me that they were really trying trying to get out of their by 4, and if I could not make it by then, I could pay by credit card over the phone and pick it up another day. We rushed and got in their right at 4:00. Upon review of vehicle, they had missed several obvious areas. While I realize new employees were working, it was apparent no one expected vehicle before customer inspection. They pulled it back in and fixed problematic areas, which I appreciated. We had an issue the first time we brought our vehicle in (top was completely missed) and Jason took care of us. This is our third and final trip to Auto Club.
Abby Berhalter
★★★★★
5 months ago
This was my first time ever getting my car detailed, and I honestly didn’t know what to expect — but wow, I am beyond impressed!
L. L
★★★★★
8 years ago
The service is exceptional! Chris (I think?) is very knowledgeable and professional. Solved some small paint defects and the final result is just perfect! The owner is kind and we had a 3 hours chat. :) This place is definitely one of the best detailing shop in Illinois. Period
Richard Scott
★
☆☆☆☆
6 months ago
Terrible service. My car looked almost the same after they “detailed” it. Dust all over the dashboard, sticky residue on the doors, and they didn’t even touch the trunk. Very unprofessional.
James Lichtenwang
★★★★★
3 years ago
I have been going to Auto Club Detailing frequently for the past few months. My most recent appointment was an engine bay cleaning, and the shop cleaned it up completely in a timely manner. As a car enthusiast, I try to protect my vehicle and many people disregard interior coatings and routine wax/sealant. The employees are very charismatic, professional, friendly, and cool as well, it was a pleasure doing business with them.
maliq scott
★★★★★
2 years ago
This place is great. Contacted them last minute for a wash got in within an hour. Car was super dirty and they got it looking good. Great prices, excellent customer service. I live 3 hours away but, 100% I will be back.
Blake Giles
★★★★★
4 years ago
This is my first written Google review and it couldn’t be written about a better experience than I received from Auto Club Detailing. When you’re going to trust a possession with someone and also spend some coin, great results AND customer service is something you hope for. Colin and Kyle offered just that. They were patient with my questions, extremely prompt and proactive with communication. They contacted me before proceeding with agreed upon next steps and took pictures. I had 2 stages of paint correction to remove swirl marks and 2 coats of ceramic coating applied. I was so pleased with their work I will FIND ways to continue doing business with them. For those that may be from out of town, their results, professionalism, and communication make it worth your drive.
Amber Angel
★★★★★
8 years ago
I was going to be in Champaign for exactly one day and wanted to get my mother's FILTHY car detailed. It was easy to make a morning appointment online and I had it confirmed within the hour. Upon arrival Joy was skeptical they would be able to get the car as clean as I might have been hoping (I booked the Premium Interior Detail service) and thought I might want to go with the cheaper Express Detail service. The detailer (didn't catch his name) felt confident he could get most of the stains out, so left it for me to decide. I figured if he could get half of the stains out it was going to be money well spent so I went with the Premium service. The owner, Sam, arrived at one point, introduced himself and even worked on the car a bit. The service should take about two hours, but this car was especially dirty and they spent three hours on it. Sam and the woman I first spoke with both checked on me at separate times to make sure I was okay with them spending extra time on the car. I had no place else to be and was perfectly comfortable working remotely in their waiting area (they have free WiFi) and told them to take as long as they needed. I won't say the car looks brand new again, no one would be capable of performing that feat, but the end result is honestly amazing. The vast majority of the stains are gone, the car smells nice and I'm no longer afraid to touch the console. My mother almost cried when she saw how clean it was. She lives 45 minutes away, but as vowed to return to UI Auto Club in the future.
WDN “WdN42302”
★★★★★
3 months ago
The owner was very chill. I needed to get my car detailed cus the dog hair had gotten pretty bad. They got 99.9% of the dog hair out and my car looks like new on the inside!
Irina Gucci
★★★★★
Edited 3 years ago
I registered online for a cleaning car. Everything easy and clear, easy to communicate. When I arrived, they looked at my car and said that I just need a maintenance. Thank you so much! You safe some of my money. I received a very clean car. It looked like just from a dealership. Thank you so much!
David Kaminski
★★★★★
5 months ago
Thank you to the Team at Auto Club Detailing for a top notch, basically a rejuvenation, of my aging, but still cherished, M5. I heard good things about this shop from some auto enthusiast friends of mine. I’ve tried detail shops here locally and also plenty up in the Chicago area, and Auto Club is my new favorite - and go-to detail shop for hi-end auto detail results for what I would call bargain rates. Keep up the great work Auto Club!
Herbert Habadasher
★★★★★
4 months ago
Absolutely fantastic work. The only person I've met that was able to remove all of the dog hair from my car. They were extremely flexible too. I needed my car back early to run an important errand, and they were willing to finish up their work on another day.
Pavlo Dziuba
★
☆☆☆☆
a month ago
Unfortunately, my experience with them was short and negative. I booked detailing on their website in advance thoroughly planning my schedule, taking day off at work. They send me an email requesting to confirm my appointment the day before. I confirmed. They also sent me an SMS requesting to confirm my appointment the day before. I also did. The day when the detailing was scheduled (at 9:45 am) they send me one more SMS (at 7:25 am) saying that the appointment is coming up. Suddenly I received another SMS at 8:45 am saying that the appointment is cancelled without any clarification. There was no further reply when I asked about the reason. This struck me as an unusual and unprofessional way to run a business and I wouldn’t recommend this place to anyone.
Jamie Ryan
★★★★★
2 months ago
Andre completely transformed my car and its cleanliness, comfort, and vibe. I normally keep my car fairly clean, but Andre does it up several levels. He’s a friendly guy with a high-end, quality service. Pick this place!
