Advance Auto Parts

Derek St. Pierre

★★★★★

6 years ago

Knowledgable and friendly staff. Walked in with an error code and a shaking vehicle. Learned I had a misfire, learned how to replace the spark plugs, loaned me some tools and bought some others. In the parking lot I did my first tune up. I cranked it back up and still had an issue. Recieved some advice and tested the coil caps. Isolated the problem and replaced. Left with a working vehicle that I personally learned how to troubleshoot because the staff are basically sages of wisdom. Highly recommend!

Jasen T.

★★★★★

4 years ago

Quick visit before the close of the store. I found myself in need of a specific tool and thankfully they had it in stock. The store was neat and organized, and the people working there were friendly and offered advice.

TheCajun337

★☆☆☆☆

4 years ago

I am only person in store the lady is hanging up on a customer on the phone talking about she is too busy. she didn't want to look up Dorman pn 80189 told me the store didn't have it computer showed no results. I was thinking about using this store but now know better.

Bryan Babineaux

★★★★★

a year ago

Friendly and helpful staff which is a breath of fresh air in this day and age! Easy and painless transactions. Will be coming back!

Lisa Melancon

★★★★★

7 years ago

I really like this store. The customer service I receive is always good. The store is clean and well organized. And no long wait time like at other parts houses down the road.

A. Harris

★★★☆☆

2 years ago

They have some good quality additional parts. But I must say their prices are a little high. Customer service is good though.

Andressa Luiza

★☆☆☆☆

2 years ago

The policy on returns sucks so bad. I bought a starter and obviously HAD to test in the car and install to see if that was the problem, turns out it wasn't and they didn't let me return and refund my money. Basically throw money in the trash because of them

Maria Camila Sanchez Atuesta

★☆☆☆☆

2 years ago

Terrible service in this location. My battery is bad. I bought it 3 weeks ago. Lady on front desk didn't change it or valid the guaranty because the tester on this store shows that he battery is good but when I took it to another shows that the battery is bad.

Brad Pilecki

★★★★★

7 years ago

Great location, easy to traverse [in] and [out of] the facility. Clean shop, knowledgeable and friendly staff, as well as a full selection of everything one might need. Advance has always been, and continues to be, one of your better automobile product sources.

John Taylor

★★★★☆

2 months ago

Friendly, helpful staff.

Greg Latiolais

★☆☆☆☆

2 years ago

Bought headlight bulbs at this store. They were priced significantly higher than another store I shipped at, but that store was out of stock. When the employer rang up the purchase, I noticed it was about $3 more than it should’ve been. The employer charged me for bulb grease without asking if I needed any. I brought this up to the manager and he blamed me for not noticing that the employee scanned it. Does anyone know if this store is locally or corporate owned?

Lisa Headley

★★★★★

3 years ago

Nathaniel was simply amazing there. He was so helpful finding me parts and fixing my windshield wipers. Thanks for being so great at your job and excellent with customer service.

Mary Rabalais

★★★★★

8 months ago

I stopped by last night and had a great experience—Kyle was incredibly helpful and kind. Thank you, Kyle, for the excellent customer service! Another guy was looking under someone's hood and was kind as well.

Marcia Johnson

★★★★★

4 months ago

They were helpful and very good at their job. They took time with assisting me with what I needed.

Alayah Ndir

★★★★★

5 months ago

EVERYONE WAS SOOOOP NICE AND HELPFUL. They got my car fix in no time. Definitely recommend! #Thankyou Madyson& Brendan

Johnny Ward

★★★★★

5 months ago

Madyson and Jacob provided the best customer service I have ever received from any Auto store or center! Madyson went above and beyond to ensure that the battery was properly tested and everything was connected correctly. I would recommend Madyson and Jacob to anyone!

Chris Taylor

★★★★★

2 months ago

Brendon and Jacob Deserve raises and promotions. These guys gave me the most excellent Customer Service I’ve ever experienced at Advance auto parts on Pinhook. They were very calm and patient and went above and beyond to help me with my situation for my vehicle thanks to both these guys, and they both deserve raises!