Google Reviews
bad packer

★★★★★
2 years ago
went to a free woodworking class here today. what a nice freebie! teacher was so good! But the whole store is great because of their staff and the attitude towards customers and the advice they give.
Alessandra

★★★★★
11 months ago
Brian went above and beyond to help us today when I came in looking for tips on a project I’m doing with PVC sheet material. Always a great experience in this store. Thanks!!
Tony Montana

★
☆☆☆☆
a year ago
I want to love Ace Hardware but this experience isn’t helping that feeling... I called about a large screen sliding door in need of replacement. Spoke to somebody on the phone who said “yes we can do that” to the (accurate) dimensions I gave and said to stop by. I bring the screen to the service counter an hour later and was told that is “too large” for us to replace. I mentioned something about the previous phone conversation and was totally ignored. Having screen replacement experience myself, I was puzzled by this… The local Longmont business I then took the screen to was absolutely puzzled why Ace was unable to perform the repair. Apparently, good help is hard to find these days. Ace dropped a few notches in my book after this.
Donald Kotz

★★★★★
3 months ago
Great store with friendly and helpful staff!
Andrew good

★★★★★
a year ago
I love this ace! The people are so helpful and nice. My latest experience was top shelf!! Ms. Veronda was so helpful. I had several returns with out a receipt. I did purchase the items under my ace rewards and she spent the time and found all five of my receipts in the system. She made my day. You don’t get service like that anymore!!
Billy Roberts

★★★★★
a year ago
I’ve always liked shopping at Ace, no matter what city. They generally carry the same or higher quality products than you find at the big box stores, but the number one thing that keeps me coming back is it always feels like a local mom and pop shop. Employees here are significantly friendlier and easy to find when you need something.
Tara Hulen

★★★★★
3 years ago
Wonderful company. This is a large store with so many items and friendly employees to help you find just what you're looking for. I highly recommend this Ace in Longmont.
Daniel Uribe

★★★★★
a month ago
I can say good job nd thanks for help to fine my stuff
Annie Chaloupka

★★★★★
Edited 6 months ago
Ace Hardware in Longmont, CO is one of my favorite stores to shop at. Easy to find what I need...either by the well marked aisles OR a in store employee is always willing to help me find what I am looking for. Great stocked items......and nice unique items. Can't lose or be bored in this store
Nicholas Eliasson

★★★★★
a year ago
Re: Amazing service I had an exceptional experience at Ace Hardware! David was incredibly knowledgeable and helpful in guiding us through the purchase of a Big Green Egg. He answered all our questions and made sure we had everything we needed. The delivery team was equally fantastic. Not only did they deliver the grill on time, but they also went above and beyond to set it up and explain how to use it properly. Their professionalism and attention to detail made the whole process seamless. Thank you to David and the delivery team for outstanding service. Highly recommend Ace Hardware for their top-notch customer care!
Jaime Kimzey

★★★★★
2 years ago
We try and shop Ace as often as possible, and this experience did not disappoint! David took the time to really help us pick a new grill/ griddle and walked us through all of our options. We never felt like he was selling us, more so he was genuinely excited to help us make the right decision for our needs and budget and was very knowledgeable on all brands and models! We ended up the Traeger and could not be more pleased with our decision! David is now a significant reason we will continue to shop Ace Hardware, Longmont!
Hannah Christensen

★★★★★
7 months ago
Priscilla was such a lovely assistant today. Although I didn’t end up getting my lifejackets, she worked tirelessly to find me the best product available. Unfortunately, due to unforeseen circumstances I am no longer able to participate in the passion that is kayaking.
Jessie Olson

★★★★★
7 months ago
Ray is a true gem. Might I say, a ray of sunshine! We have been trying to cap off our waterline on our refrigerator, and because it's so old, it has been really hard to find the correct fitting. I went to Home Depot a couple times, with no luck. Ray knew what to do and helped me every step of the way with finding everything I needed and even getting it ready with plumbers tape and putting the fittings together for me. He was just so kind and helpful and I highly recommend going to Ace instead of Lowe's or Home Depot in Longmont if you need any kind of plumbing advice!
Robert Dodson

★★★★
☆
7 months ago
Your usual hardware store, but this one seems to have better customer service compared to others. Watch out for those big box stores as they don't really care about what you need. I like this place and come here often for my home project needs.
LaVerne Held

★★★★★
Edited 6 months ago
I really like Ace Hardware. The people don't run away when you look like someone who needs help. They go all out to make sure you find what you need, and when it's a heavy item, they bring it to the cashier for you and load it into your car if you ask. They are also consistently pleasant while interacting.
josh mcglothlin

★★★★★
a month ago
Great place to go to get assistance on your home project, love the nuts and bolts section and use it frequently, also a US postal service inside.
Linden ThreeOThree

★★★★
☆
6 months ago
They have the things that you usually cannot find in a big box store and you don’t want to waste your time ordering. Some employees want to help. Some don’t. Their rewards program is useless. Rewards disappear and the account is reset to zero. Coupons also never work. Other than that, great place.
Paul

★★
☆☆☆
2 months ago
The younger employees at this store are not professional at all. The cashier addresses me as "man". He might as well address me as dude. The older staff are respectful and call me sir. I do not appreciate being called "man".
Matt

★
☆☆☆☆
5 months ago
Definitely substandard service at this location. Had a coupon and wasn't informed by the pale, unfriendly, zit faced lady at the register how to properly apply it, so I had to call the manager and return, only to deal with more exceptionally poor service, attitude, and what seemed to be dishonesty from a nicotine addled manager and another poorly trained employee. Thank goodness I know not to come back here anymore!
sam Beveridge

★
☆☆☆☆
2 months ago
The TVs are a terrible idea. Really detracts from the formerly wonderful Ace vibe. Visually cluttering. Unnecessary. Stupid big box moves like this immediately make me stop caring about the people working at the store and the physical store itself. Guessing you have been sold a bill of goods from corporate about ad revenue. But all you have done is ruin your small town charm. Get rid of them.