76

Carolin Edmon

★☆☆☆☆

11 months ago

I have had a bad experience. I've been a customer there for five years, and every time they change the staff. The last time I went, about two weeks ago, to get an oil change for my car, the guy was on the phone while doing the oil change. He spilled all the oil into my engine and on the floor. He didn’t pay any attention to me as a customer. They have poor customer service, and the staff is not good. The supervisor treated me poorly. My car was smoking from the oil, and I have kids, so the smoke came inside my car from the burning oil." "I don’t advise anyone to go there anymore. When I asked for the owner's name, they didn’t give me one. When I asked about the manager, they didn’t provide a name either. Even when it comes to washing cars, they don’t do their job well. Each time I wash my car there, they don’t pay attention to cleaning the spots on the car."

Noah Figueroa

★☆☆☆☆

10 months ago

Scratched my car. These guys are not careful. Definitely won’t take accountability either. 2nd time this happened and gave them the benefit of the doubt the first time. Seriously don’t go here. Just go to the touchless washes they have here.

Bridget Reist

★★★★★

8 years ago

I just went here for the first time with my two boys to get a smog check done. They have great service and helped me find the problem with my car! And a great car wash! I’ll definitely be coming back!

Ryan Gullery

★★★★★

7 months ago

Best place to get a smog check. Friendly, quick service. Easy to watch the tech as they service your car. Plus a free car wash!

Angie Castaneda

★★★★☆

5 years ago

I got my car washed for the first time here and they did an overall great job, but they didnt clean the cup holders or the area where my gear shift is. Maybe they forgot? No biggie though. Great price! Get "The Works"! P.S. The fragrance they put in my car smells great but it was super strong, I was coughing a bit on the way out, so prepare lol

Paul “Pauliee D!” Joseph

★★★★★

2 months ago

Great car wash and place to get a oil change.

topdog7081

★★★★★

2 years ago

Jesus shop owners son Him and his team did such a great job on my suburban Even through a little bit of a discount when paid cash see the pictures that I have Attached And was also able to get out a scratch that went all the way from the back bumper to the front bumper on the side We'll be coming back to this facility in the Future strongly recommend coming Here then classic car wash on Almaden expressway

Lehar Khanna

★☆☆☆☆

9 months ago

I’ve been getting my car cleaned here every 3 months, but today’s experience was extremely disappointing. Despite choosing The Works package, the car was not vacuumed properly, stains were ignored, and several areas weren’t wiped down at all. I had to repeatedly point things out, which shouldn’t be the case for a premium service. The quality has clearly gone downhill. Unfortunately, I’ll have to get the cleaning redone elsewhere. Total waste of money. I won’t be returning, and I don’t recommend this place anymore.

Margarita Colõn

★☆☆☆☆

6 months ago

Today got a car wash and attend broke my carma in car. Call the store and manager Cynthia was very unprofessional. Cynthia asked my name 4 times, kept saying who. Maybe we should hire professional staff who understands English.

X Hou

★★★★★

9 months ago

I walked in for smog test on Saturday morning. The cashier and the receptionist was friendly and service was quick: by the time I finished a cup of free coffee, it was done. Don’t forget to download a copy of coupon from there web site: you get a big discount and free car wash

N S

★☆☆☆☆

3 years ago

Car was full of water marks and spots after having to pay for their highest priced car wash. Seems like the cloth they use to dryup is either not washed well or they miss drying up spots all across the car. Also the floor area at each door entrance was not wiped either leaving mud marks. It was total waste of money, had to redo myself.

Anthony Russell

★★★★☆

4 years ago

This place definitely out priced the fancy car wash down the street. Not only service was the same or better but the quality totally out shined those other guys. Here they do a hand wash so there are no brushes to scratch your car. It was like 7 different guys on my car from start to finish. I felt good about getting it done at this place instead of the other expensive & fancy spot two blocks down. I even asked to spray more fragrance and they accommodated my request with no problem at all. Complete vaccumm, dash & door wipe down, windows along with non-stick bug barrier and tire dressing. Thank you guys. My black BMW appreciates your work.

Davood A

★★★★★

7 months ago

I have been going to this car wash for many years and I noticed the service has been gradually deteriorating but today’s experience was unacceptable. The guys who washed the car did a good jobs but although I had selected the Works package, I had to point out every item that they were supposed to clean and at the end the inside was not properly vacuumed or cleaned, the wheels were filthy, and there were many spots on the car. Some of the guys were just walking around and doing nothing. When I mentioned to one of them that he had only cleaned one wheel he had some excuse in Spanish and walked away. The guy who was supposed to vacuum said he had vacuumed but the carpets were clearly full of debris. I would avoid this place, it is waste of time and money.

Mayra Gama

★☆☆☆☆

3 months ago

0 stars!!!!!The man who charges you was extremely rude. When we were asking the prices,He said that's what we charge if you don't like it, you can go somewhere else. He made us feel so uncomfortable. If he doesn't want to work he should stay home. I don't think the owner of the business would appreciate him being extremely rude, cold and condescending to people. We had no way to leave because the place was so tight so we were forced to go through with it, hopefully the car wash makes up for it. But I really hope the supervisor or owner sees this because we will make sure to tell people to avoid this place.

Kelly Koehler

★★★★★

4 months ago

Went in today for a smog check. The gentleman who helped me (Joel) was one of the friendliest people I've ever encountered. He made my whole day. The smog check was very fast, and about half the price as the place I've gone to in the past. Free car wash too! Thank you for great service, you've gained a new loyal customer!

michael shuck

★☆☆☆☆

2 months ago

I’ve using this car wash for years. Always do an OK job. Not great, leaves streaks of dirt here and there. Again,ok. Today, $57.99 for an over size vehicle. Wash was ok, missed a couple spots. But they also managed to scratch the clear lens on cluster. Immediately returned to talk to management. Told “They are not responsible for any sort of damage.” Wish there was another hand wash car wash closer, The brush wash place around the corner sucks too, bent an antenna years ago. Where do you get a quality car wash in south San Jose? Basically told to “POUND SALT!”

Xudong Chen

★☆☆☆☆

3 months ago

For anyone planning to come here for a car wash, just know this is what you’ll get for $88. I came here for a car wash today and had a very disappointing experience. I specifically asked for a detailed cleaning of the passenger-side floor, and I was quoted $50 just for that spot, and $38 for “The Work.” I chose the highest service package, expecting a thorough job. However, after the wash, several things were not done properly: The fragrance was never applied until I asked, and when I did, the staff responded with an attitude instead of simply providing fragrance options. The floor was poorly cleaned—the soy sauce stains were still visible, and the smell was still there. The exterior was not clean, with stains and even tree leaves still stuck near the front windshield. When I pointed out the issues, the staff argued with me, insisted the wet floor meant it was cleaned, and blamed me for “leaving trash in the car.” They also rushed me to move my car and said that if I didn’t move fast enough, I wouldn’t be able to leave because the next car would block me. I saw other reviews complaining about the same cashier. I realized the cashier isn’t just having a bad day — apparently, this is his personality.