Zips Car Wash

Laura K

★★★★★

3 months ago

Super friendly staff. I was waiting in line for long so they gave me a free car wash!

Adrian Arrieta

★★★★★

9 months ago

I couldn’t be happier with my experience at this car wash. From the moment I pulled in, the staff was friendly, professional, and thorough. My car looked spotless inside and out — like it just came off the showroom floor! They paid attention to every detail, and the whole process was quick and efficient without feeling rushed. Definitely my new go-to spot. Highly recommend to anyone who wants their vehicle treated with care and precision!

jakaria mohammed

★☆☆☆☆

3 months ago

Wasting money. I will never go for my car wash … manger don’t care

Kyler P

★★☆☆☆

2 years ago

First time using zips and probably the last time. My car was mildly dirty. No mud on my car. I did the basic plus package for $18 and it didn't get rid of many of the spots on the hood, grill, and bumper. I would probably have to pass through 4 times before it got it. The only thing that helped was the kind staff.

Ileanne Rios

★★★☆☆

a year ago

It doesn’t clean your car properly. We had to go twice so it can look clean clean and the tire shine doesn’t work. Sometimes 1 tire gets the shine and the other 3 nothing.

Peter Castanon

★★★★★

7 months ago

The Advisor Henry was great I’ve ask him to spray the Front of the vehicle that had bugs and he kindly did it prior to entering the car wash. I’m a regular customer here at this car wash and employees like Henry makes it a difference. He was outstanding and courteous, I highly recommend this car wash.

Andria Poole

★★★★★

4 months ago

10/10 car wash I come here very frequently and the customer service is amazing and they give you all the essentials that’s you need to clean you car the membership is the best option especially if you have children.

Down South Scratcher

★☆☆☆☆

a month ago

Worse and most expensive drive thru car wash. Pushes you thru super fast barely clean car and side mirrors still have soap on them for $24 no thanks

Jonathan Morgan

★☆☆☆☆

4 years ago

$25 and it missed so much. A brand new micro cloth shouldn’t be black after wiping down car. The vehicle wasn’t very dirty when we took it in. After wiping it down we realized we couldn’t even vacuum because they were broke and there was a line to get to vacuums. If the wash can’t even get dust off it’s not doing much. Just left disappointed and won’t be back again.

Francesca Villardi Treadmill Treats (Treadmill Treats)

★★★☆☆

3 weeks ago

I am a member there but I'm not so impressed. The car always comes out wet and the vacuums either dont work and lots of them don't even have hoses attached.

Jose Manuel Rivas Roa

★★☆☆☆

5 months ago

I left this car wash feeling disappointed. The prices are much higher than other places, but the service doesn’t match what you pay. The cleaning felt basic, and details like the windows and interior weren’t done thoroughly. For the cost, I expected more attention and value. I won’t be returning.

Krystle Chat

★☆☆☆☆

a year ago

This place is total waste of money and time , I want a refund. No soap came out when my car went thru the car wash and there was absolutely no sucksion at all from the hose to clean my carpet I advised the workers and all she could say was there is a issue with the machines. This place needs to shut down its a SCAM.

Fredward Gee

★☆☆☆☆

5 months ago

I left this location today in complete disbelief, disappointment and anger. I came to get my car washed per usual, there was a young man employee that came out to guide me into the tunnel. The guy was lazy and haphazardly guided me into the wash tunnel and the railing that the tires are placed between. Upon exiting i noticed that my rim was scraping, once I parked and got out my vehicle I noticed the driver front tire was flat. I went to look for a manager, and I found Henry (the young man that half ass guided into the tire railing) when he informed me no manager was on-site and he would need to call one. The gentleman told me i had to fill out an electronic claim form, and I did. I asked if a manager would call me and was told no. Zips would reach out to my insurance. This is completely unacceptable and ridiculous!!! How unprofessional to have an establishment run with no leadership or management on site at all times!!!. No accountability, this service is overpriced for the quality of services received. Slow vacuums that barely suck and dingy clothes in those public bins. I won't even talk about the employees, these new people suck!!!! Bring back Lance, he was an excellent worker. I ended up paying for a wash, losing a tire and had to have my vehicle towed to a tire shop. What an inconvenience and the manager doesn't think enough of clients to even extend sympathies.

Ambrose

★☆☆☆☆

3 months ago

I really used to enjoy this car wash. However, the member lane is always closed. If a car is registering, members now have to wait.. very frustrating. All the vacuums never work either and you have to fight for the next available. Lastly, there is a huge pot hole at the entrance that can do some serious damage to someone's tires or rims. It's been there over a month.

Natiesha Wray Henry

★☆☆☆☆

a month ago

I chose Zips Car Wash because of the convenient location and signed up for their monthly unlimited wash membership. During one of my washes, a business magnet was pulled off my vehicle by the equipment. Unfortunately, no one notified me — even though my contact information is clearly printed on the magnet. I drove for several days unaware it was missing, which meant lost advertising for my business. When I retraced my steps, I found the magnet sitting folded on a cabinet inside the office. I was relieved it wasn’t damaged, but disappointed that no one had made an effort to contact me or set it aside properly. Attempts to reach customer service were also difficult, and in-person staff were unable to offer much assistance at the time. A supervisor did call later, but the response didn’t feel solution-oriented. Because of the overall lack of communication and customer care, I chose to cancel my membership. I hope they improve how they handle customer property and communication moving forward.

Ginelle Robinson

★☆☆☆☆

3 weeks ago

Worst car wash ever. I signed up for the monthly membership only to find out that every time I go through the car wash, my car is left with soap and water still dripping off it. I called to cancel my membership and the guy wouldn't take no for an answer. He said someone would go to the location and fix the issue plus he'd give me 50% discount for the next 3 months. Well no discount was applied in fact they then charged me $40 for the month and of course no one went to fix any issues as my car still looks terrible when I drive through. I'll be calling tomorrow to cancel for sure this time. I recommend you go somewhere else. The customer service at the location is not good either. The staff is always on their phones or eating.

Tinka “Tinkababy” T.

★★★★★

5 months ago

Everytime i come here i have a great experience!!! Tonight this wonderful guy name Henry helped me out! I never knew there was free towels and cleaner!!! Haha!!! I always bought my own! Thanks Henry!! I will continue to support this location!!