Google Reviews
Cindy Zuniga
★★★
☆☆
a year ago
Went in about a month ago, and they had free vacuums and played music. Had a really good experience. I went in today and got charged 3 dollars for the "free vacuums." It would have been nice to know ahead before they changed the policy. While trying to clean my car, 2 of the vacuums didn't work. I had to use the other ones from the opposite side.
Sportsman52
★★★★★
a year ago
Best car wash experience I’ve had yet! Isiah tool care of the whole thing got me in and out car looking great! Go check them out he made it a good time!
Ruth Working
★
☆☆☆☆
10 months ago
They charged me under another name (ECW) so I called my bank and it is ECW and not Zips anymore. For those of you that want to cancel your membership and are having trouble doing so and they are not helping you the best thing to do is to call your bank and tell them that you want another credit card due to fraud. I called the car wash number under Google Search (Zip's Car Wash) and it is just a recording and not a direct line to your car wash that you go to. They need to have someone answer their phones so that they can inform the people who are being charged monthly that your credit card information was given to another company. Not good customer service when they just have a recorded line and no explanation as to why people are being charged under the name "ECW" instead of "Zips Car Wash". Even the recording calls itself "Zips Car Wash". Their recording should say "we are now ECW" or they should explain it like this: "you will be charged with the name "ECW" in your credit card." If you read the one star comments many people seem to be having a problem canceling their car wash membership. Best solution is to call your bank and get another credit card with a different number. Problem solved.
Kristin Gonzalez
★★★★★
a year ago
So glad I went for my first time today. Got to use the free bug removal spot before being greeted by Isiah who helped me pick out a monthly plan. Explained everything to me and checked in on my experience. The location also has free mat cleaning. Both rubber and not... free towels and spray to wipe down your car. The whole place is kept tidy.. Umm, awesome. 5 stars. Would give more if I could! They have an amazing special right now, so definitely take advantage of the 3 month starter option! It's a no brainer.
Dennis Robles
★★★★★
a year ago
It's the best car wash service in the area but for some odd reason, the passenger side tire shine roller doesn't work. I can see it coming in as my car rolls by but it doesn't touch it. I do have tire shine included in my plan. I have complained about it for close to a year and nothing yet, still the best car wash around with free mat wash and vacuums.
Leslie Jaramillo
★★★★★
a year ago
Jason at the car wash provides outstanding customer service. He greets everyone warmly and leads a motivated team. My car looked fantastic, and I left feeling valued. Highly recommended!
Betty Weaver
★★★★★
a year ago
I was having difficulty trying to figure out how to apply my gift card to the app so I could use the app coupons. Jason was so polite and helpful although we could not figure it out. But Jason did come up with a work around which aloud me to use my gift card and still get the coupon on the app. Thank you Jason for your extra special customer service. It’s getting rare to find good customer service these days.
Riniya Johnson
★★★★★
a year ago
Thank you! My baby has never shined more! Thanks Jason! You were awesome. Jason was very friendly, respectful, and informative when it came to questions I asked concerning my car being cleaned and washed properly. This car wash is better than any of the others I have been to! Thanks Jason!
Dennis E Morgan
★★★★★
Edited 3 years ago
Jessie an excellent worker for Zip’s! She’s so friendly and helpful. I’m a snow bird and she made my visit so pleasant. I know she will be going far in whatever direction she decides too!!! I wanted to leave her this thank you for her assistance on my journey here in Florida. Maybe I will see her again when I decide to come back. representative for Zip’s! There should be be more “ JESSIE’S “ at Zip’s
vonslane
★★★★★
a year ago
I do drive out of my way to use this as my car wash membership location, but that is all right with me. I had a billing problem and the manager did not hesitate to stop right then and there to dive in to her computer, analyze the problem and fix the problem to both our satisfaction. As many of you know, customer service does not always go that way. The facility always functions properly, vacuum, air, and supplies ready and waiting. Excellent business!
Mikaela Boykin
★★★★★
a year ago
Quality carwash from the vacuums to the mat washer and provided cleaning materials. The staff are always friendly and replacing/ cleaning the vacuums and supplies. I love the worship music that they play in the background, if you're having a bad day, come by and clean your car here and I promise you'll leave happier.and with a smile.
Jacoshiya Johnson
★★★★★
a year ago
Been going here for about half a year. Amazing car wash with great tools to really get your car clean! The worker Jason is amazing. He’s very helpful and knowledgeable while always having a positive attitude!
Karen James
★★★★★
a year ago
I really enjoy going to this location. There are always clean towels and cleaner at every vacuum station. The staff is very friendly. I met Jason on my last visit and he is a joy. I also want to say that I really enjoy the music. Keep playing The Z88.3.... You never know who needs to hear about Jesus. Thank you!
Linda Thompson
★★★★★
2 years ago
This Car Wash and Staff is Awesome. Everyday I wash my car this place is neat and clean. Now my Company uses this Car Wash. Thanks for Everything!👍👏
Brent Millwood
★★★★★
11 months ago
This place is outstanding. On entry, there is a pre-wash station to get grime and bugs off with no scratch sponges and brushes. Through the car wash has mild in-flight entertainment with cool colors and on the other side is vacuums and free glass cleaner. This is as good as it gets!
Victoria Price Avon ISR
★★★★★
4 years ago
If you love your car like I do, you'll appreciate the glow it gets after a CITY Lights wash here! I love the bug pre-wash and mat cleaning stations and the vacuums even pulled the wiry puppy fur out of my carpets in the back! Worth every penny! Just look at her shine still after 2 days of short trip driving!
Hillary Percivalle
★★★★★
3 years ago
Amazing experience. The regional manager was very helpful and explained everything to me. We are here on vacation but there are Zips up on the panhandle for us to appreciate when we get home. Love they have soft wet suit like bristles and not hard plastic bristles that can scratch your car. Definitely recommend and will be back.
Jessica Down
★★★★
☆
11 months ago
Only giving 4 stars because I asked for a no touch wash and the sides still were scrubbed by the machine. I’m terrified of getting scratches on my new car. They have free vacuums and interior/glass wipe down supplies!
Diedrewat
★★★★★
a year ago
Easy to use, great location , friendly staff. Love the free towel with glass / inside cleaner. Went for a vacuum. Review based on that service.
Molly H
★★★★★
a year ago
Drive-In you can scrub the bugs off ,then go through the automatic car wash they have free vacuums and sinks to wash your floor mats. All you do is grab ahold of the hose for the car vacuums you don't have to turn them on. Quick and easy. You can sign up for 3 months $10 a month unlimited. I got a hot wax and wash it was $25.
