Zips Car Wash

Richard Funderburk

★★★★★

6 months ago

Cameron went above and beyond the call of duty to make sure that I was completely satisfied with my wash. A full staff of Camerons will make any business successful.

Stephiane A.

★★★★★

3 years ago

So today I decided to come to get my car wash today and I was greet by young guy name Chris he greet me and help me through the drive way. It was very helpful answer all my question and told me to enjoy the ride. I really appreciate Chris and customers service we need more you Chris everywhere in the world today. Thank you zip express for your your service. Have a great day!

Eric Moore

★★★★★

4 months ago

Great experience every time I come. George is great he is always full of energy, its small things like that keeps me coming back

Mike Wise

★★★★☆

a week ago

Great place with vacuum stations. I recommend the monthly subscription!

K Hopkins

★★★☆☆

Edited 6 years ago

PRO: I have the zip pass so it's super duper convenient to drive up and get scanned right through. The pass pays for itself if you go twice a month because it is unlimited! CON: I just got one of my left side panel completely repainted and it now has scratches.. the scratches are not as apparent on the side as it they appear to be on the hood and trunk.

Leslie Ballard

★★★★★

10 months ago

Ian and Lacie are AMAZING!!! Super great customer service when I initially pulled through the wash, but even better when I locked my keys in my car in the parking area. They saved my day-because, of course, my phone was in my car as well. They helped me find a locksmith, let me use their personal phone, and kept me company while I waited. Give them a shoutout when you go by!! GREAT SERVICE!

Shaniya Jeffcoat

★★★★★

2 years ago

They are amazing. I was able to vacuum out my car for free and paid an affordable price to was my car. The staff are very nice and helpful and their service is immaculate. 100% recommend individuals who are looking to try them out!

CSS

★★★★★

2 years ago

Awesome courteous service by their attendant - manager is an added bonus to the quality clean of my ride inside and out...thanks to Zips for helping start a great day 💯💪

David Arrington

★★★★★

3 months ago

George has and continue to do a fabulous job every time I come to get a wash, never a complaint or attitude from him, only GREAT service, I appreciate his service from Zips, thanks keep him around he knows the business

Chyna Judge

★☆☆☆☆

3 years ago

Usually, good service at Zips Car Wash located on Cherry Road by Publix in Rock Hill. Two weeks ago, I got my car washed and they damage my vehicle I have several of dents all over my car. I started an insurance claim with them and tried reaching the owner by email. As of now no one has contact me regarding this solution, as if this has been swept under the rug. I ASK EVERYONE IF YOU HAVE A NICE VEHICLE DO NOT TAKE YOUR CAR THERE TERRIBLE SERVICE. Zip Car Wash

Ashley Howell

★☆☆☆☆

3 years ago

This car wash gets zero stars from me. As shown in the photos, it doesn’t even look like my car was washed. These photos were taken immediately after using the $20 car wash and parking in a vacuum bay. There was soap residue all over my car and it didn’t even take the normal spring/summer bugs off. Not even a few of the bugs were gone. Very disappointed and was a total waste of money!

T G

★★★★★

Edited 7 months ago

It’s because of these people at this car wash that I keep my membership! The manager is amazing. Cameron is the sweetest person you could ever meet. The customer service is outstanding and the facility is clean! I never run out of supplies to keep Big Mama clean! Thanks guys!

Courtney Figueroa

★☆☆☆☆

5 months ago

Came out of the car wash missing my passenger side mirror. A worker found it and put it back on for me temporarily until I could get a new one that wasn't all cracked up. He wrote up a damage report and I just received an email from the company stating they wouldn't replace it because they have a sign saying they don't have to. Also, this was very overpriced at $12 for a basic wash, and nothing worked right - vacuums were terrible and rug machines were down. The owner of this business seems to have given up on the place, definitely take your business to one of the dozen others in the area.

Leo T. Flynn

★★★☆☆

Edited 4 months ago

Paid for the $12 wash came out pulled over to the vacuum got out of the car was going to dry down the car and I saw the tires were still dirty ? I go up to the glass office and the guy who charged my CC asked if I had a problem I said yes, as a matter fact, my tires are still dirty. He replies, well you only paid for soap and water ? Isn’t a car wash supposed to wash your car? This car wash deserves a one star review. But, they have a unique automated system that contacted me twice. Eventually, I received a phone call from a local manager who offered me a free $30 wash which I took advantage of.

Bianca Nelson

★★★★★

9 months ago

George was open at 8 am sharp. Very helpful and ready to work!! I offer him a tip and couldn’t take it. I felt bad. So I’m leaving him all 5 star.

Gloria Bikusa

★★★★★

a month ago

I highly recommend everyone coming to express zips car wash! George and his team will make sure your car is squeaky clean. If you’re in the rock hill area or stopping by you should visit! 10/10 service.

Julia Laible

★☆☆☆☆

2 years ago

I would give zero stars if it was an option. Despite signing up for the basic membership, I was billed for their premier service for several months. Not only did I not receive the service I paid for, but the result was a car just as dirty as when I arrived as shown in the attached photos of a car that just received the “premier” wash. The site manager acknowledged the error and confirmed I definitely wasn’t receiving a premier wash, but stated I had to contact customer service online to rectify the situation. What's more frustrating is the abysmal customer service. Despite providing conclusive photos and the manager's confirmation, I was met with a rigid 'no-refund' policy. This car wash represents everything wrong with service industries—deceptive charges, incompetent equipment (which the manager stated needed updating), and a complete disregard for customer satisfaction. Avoid this place and seek a car wash that respects its customers and actually delivers on their promises. Given the utter ineffectiveness of their customer service, I'm left with no choice but to pursue a chargeback through my credit card company. Despite clear evidence and the site manager's acknowledgment, they've refused to offer a refund. It's disappointing when a business fails to uphold its promises and disregards customer concerns. Hoping the credit card company can help rectify this situation since the car wash has proven unresponsive and unhelpful.