Google Reviews
Zach Maxwell
★★★★★
3 years ago
Amazing car wash! A nice man I’m a TN Vols shirt came up and was assisting me while I was picking my wash. He offered me the 15 a month unlimited wash I told him I couldn’t do it rn and we just got to talking. I told him a little back story and he gave me a free wash! That’s a good taste of southern hospitality!
arlene howard
★★★★
☆
3 years ago
I have used zip for quite a few years. Today was a good experience as when I paid for the tires and wax to go through the car wash, the gentleman actually spray in each tire before I started through the car wash. Usually they don’t spray each tire and I’ve complained about that!! I commented to Robby that I appreciated him doing that. Overall zip is a good car wash, but since they took out some of the vacuums, if you have a large car, you have to move your vehicle to reach the other side of the car, so that is a little bit aggravating. I will continue to use them as long as I feel I am getting what I pay for! I love the fact that they have the rags and spray to wash and wipe off the outside and inside of your car. Thank you Robby for making this a good experience today!
William Welch
★★★★★
Edited 2 years ago
Very effective contact (spinning fabric tentacles) car wash. Free vacuum, window spray and wiping cloths. Ooltewah site is very clean, well stocked, and in my many years going there about every week, generally well staffed. It is easy to get in and out of, and there are plenty of vacuum stations. The monthly option saves money if you wash your car as often as weekly.
Daniel Combs
★★★★★
3 years ago
I went through the first time and wasn't happy because there was soap left all over my car afterwards. The assistant manager was very kind and offered a new wash for me and also hand scrubbed my entire car, she took about 30 minutes making sure my car looked new and sent me back through. Now my car looks amazing thanks to her hard work.
Rex Wilson
★★★★★
3 years ago
I have used this car wash chain for over a year now through different states. I had my best experience today! My back is bothering me, and I looked at the bumper and grill of my car with a sigh. It was covered in bugs. I drove up and Karen said, this is going to get brushed! She did a great job!! That is the best my car has looked after being plastered in early spring nature!!!
Andrew Suekert
★★★★★
4 years ago
The service here is great, highly recommend. My car had been sitting for awhile under some trees while getting repaired, brought it in and they took the extra minute to scrub it down with a brush before sending me through. Great attention to detail, great people, I’ll definitely keep coming back. Plus, if you do a wash plan (even like $20/month), you can get it washed and literally turn right around and do it again as many times as you want. Well worth the money.
Jocelyn
★★
☆☆☆
Edited a year ago
Updating my review as of March 2024. Unfortunately the only friend staff is no longer here. They have rude staff snd the towels are dirty and damp. The membership at other car washes are cheaper. Review a year ago I'm glad this place is under new management. The staff is friendly and helpful especially this one lady. Get the membership, is worth it especially during spring due to the heavy pollen. They also provide sprays to clean the inside of vehicle and towels.
morgan miller
★★★★★
a year ago
Never had a bad experience at this Zips. Always comes out clean, love the bottles of cleaner and rags they let you use after the wash to clean up the interior a bit.
Micah Zimmerman
★★★★★
2 years ago
This is an excellent car wash! They offer great deals, they get you in and out very quickly, and their workers are so friendly and helpful. They even have vacuum facilities and a towel station to wash off any excess water which is awesome! Five star visit every time!
Jennifer Harris Jordan
★★★★
☆
a year ago
It's disappointing when the attendant does not take the time to spray your car before beginning the automatic wash. I have areas that never get clean so they must be sprayed ahead of time! I canceled my monthly subscription. It went from $9.99 a month to $40!! That's TOO MUCH MONEY!! I'll be trying a new car wash.
Dapanamanian
★★★★★
3 years ago
Amazing car wash! Very friendly and great customer service from Karen & Vaughn! Staff did amazing cleaning the vehicle before it went through the system. Love the free vacuum section with clean rags and sprays to do any interior cleaning you would like to. Would definitely recommend!
Lisa McCluskey
★★★★★
Edited 4 years ago
This car wash has service excellence hard wired. Every time we visit, you can count on someone thoroughly spraying the front and back of your car before going through the wash, which makes sure it comes out clean. The towels and sprays are always stocked and easily accessible, and the vacuums are maintained so they work really well. Alecia, in the office,, went above and beyond to correct a billing issue for me. I had contacted corporate, but with their new computerized complaint system, no one ever got back to me. Alecia fixed it on the spot. This is one of the best run car washes in the region. Get a membership and you can add a second car for $15 a month. Truly a bargain. Update: we visited today and they were extremely busy. With bays full of cars, the vacuums never missed a beat. As powerful as you would expect.
Mitchell Logan
★★★★★
2 years ago
Always a good experience here in Ooltewah Tennessee. Smiles from the staff always. Seem to put some effort into precleaning my car before the wash. I appreciate that.
Krystal H.
★★★★★
Edited 4 years ago
Very nice place pulled up and Trevor helped me he was very nice definitely recommend coming here for a great car wash!
Stan Beasley
★★★★★
3 years ago
Ashley is the best!!! She was literally running to help customers! Her actions helped to separate Zips car wash from any competitor hands down! I wish all of my employees were like her!
Chris Weddle
★★★★★
a year ago
Just went through this Zip car wash. It washed my car extremely well. The wax delivers a brilliant shine. The powerful dryers basically eliminates the need for a towel dry. One of the best features are the extra large wide detail areas. Super strong vacuums effortlessly clean the carpet and mats. Overall a great wash for an excellent price. I highly recommend this place!
J Bingham
★★★★★
4 years ago
Super convenient car wash and does a great job. I do take my own cloth just to dry completely and wipe down after vacuuming but this is my favorite car wash. No issues with wheel scuffs on my Challenger and no paint swirls from abrasive brushes!
Robin McCullough
★★★★★
4 years ago
I'm in Tennessee from Maryland visiting family and I needed to wash my car, I normally only do hand car wash but I took a chance using Zips Car Wash and I must say ny car came out looking brand new again...Thank you very much I will definitely be returning when I'm in town visiting..😊
Gary Law
★★★★
☆
2 years ago
I very much enjoy the convenience of the Ooltewah/Collegedale location. Staff is always very helpful and friendly. The wash does a good job however not sure what has happened to the dryers. They used to be great, now they don’t dry much of anything. Good thing they provide towels as they are very needed for drying off the car. We have been members there for about 5 years now and they have upgraded the equipment over the years, though sometimes the vacuum cleaner has little to no pressure problems. Overall I will recommend them.
Christopher “CHRIS” Boyd
★★★★★
2 years ago
Very rarely do I get five stars for a Zip's car wash , we are a fast pass membership. We use them all over the country along with tidal wave auto spa, this location has "CHASE" that is extremely nice and on top of everything while I was here,it is very well stocked with towels, spray cleaner, vacuum cleaners work good air hoses work. There's really nothing to complain about. Now this location is kind of in a weird area. I was surprised that a zip's car wash was in this location. And I will tell you this wash is not busy at all! It's kind of hard to believe that they're actually keeping this location open. I am certainly glad that they do but there's literally been maybe six people here while I have been cleaning up my truck and I take a lot of pride in every other day or almost every day cleaning the heck out of my work truck you would never know it's a construction vehicle and almost has 200,000 mi. It's a 2022 Ford Ranger. Yes, we do a lot of mileage! I was here for at least an hour if not longer. So definitely more than enough room to take care of what you need to to get your car cleaned up or your truck cleaned up! I am disappointed that they're using the old style pass for the gate, but that's fine. I just tooted my horn a couple of times and they walked out there and I had to show them my wash pass on the windshield that it's a different system and I'm located in Georgia. Anytime I'm in this location I will always make sure I make a visit here! No one to bother you. You just do your cleaning and do your thing and you're good to go!
