Google Reviews
MacKenzie Gleason
★★★★★
2 years ago
My car is sparkling clean! For a $10 drive-thru basic car wash, it’s better than I expected. Elisha was very kind in helping me work the computer and swiping my card since I parked a little too far from it, and then she sprayed water/soap combo on my car to get some of the stuck debris off before running through the wash itself! I will definitely return.
Tamara Harris
★★
☆☆☆
3 years ago
This place had the best customer service I have ever encountered at a car wash, so helpful, so attentive, so nice! However, the wash itself was not good. My vehicle was still so dirty & the dryer doesn't even dry the car, if they even have dryers. It went by so fast, I understand why my car wasn't cleaned. I feel like I wasted my money & I do not like wasting my money, not even a dollar. My car wasn't even that dirty so I was disappointed. And they don't have any vacuums on-site. The people are wonderful, though.
Patrick McLellan
★
☆☆☆☆
a year ago
Have a back injury & they said they could remove the snow/ice from my car; they can’t. Said they’d refund my $; didn’t (2x). I now have to file a complaint with my bank. Friend lives 2 doors down & sees cars pulling out of there covered in soap regularly. And the girl working told me to “CALM DOWN!” When I asked for my $ back & hadn’t said a word in 15 seconds = they’re used to dealing with pissed off ppl. Already given them 4 chances to make it right & they won’t. Go elsewhere. This place sucks.
Mick Kennedy
★★★★★
Edited 2 years ago
Elisha always meets with a huge smile! I’ve seen lots of improvements over the last year! Thank you Elisha and team!!
William Dickerson
★
☆☆☆☆
a year ago
Definitely not impressed...spent 18 bucks for the wash and it didn't even get my car completely done. I'm not surprised though since it took about 45-50 seconds for the "wash". 10 out of 10 would not recommend.
Billie Jean Davis
★★★★★
a year ago
This was my first time having my vehicle washed here. I will definitely be back after the service that was given. Angie was excellent and very courteous. She went above and beyond with her service. Very pleasant and informative.
LORI W
★
☆☆☆☆
a year ago
The staff are really nice. However, this is the worst car wash I have ever used. I bought an unlimited wash package and the Brentwood location has been closed for a week with no explanation why. The washes I was able to get during the month were terrible. The system does not rinse the soap from the car completely and wax is applied on top of the soap. The result is a terribly spotted finish and the residual soap grabs all the dirt and dust making the car very dirty again within a day or two. There are also no vacuums available. They offer a deep discount for unlimited washes the first month, but what is the point if it does not clean the car and if the wash is closed for business? Save your money and go elsewhere.
Lisa Faulstich
★★★★★
a year ago
I had the most enjoyable experience at the car wash last week. The attendant went out of her way to be helpful and to ensure that my windshield, grill, side mirrors and bumpers were scrubbed. Thank you!
Neil Peters
★
☆☆☆☆
a year ago
This place is terrible. Paid for the $18 wash, wheels didn't even get wet. The soap dispensed unevenly leaving the left side of my windshield untouched. The rinse water only sprayed out on the right side of car leaving the blowers to spread dirty soap over my car. This is for the Webster location.
Rachel Carroll
★★★★★
a year ago
Angie was so great! She's professional & was understanding not judging my car loaded with bird droppings & my expired temp tag. Very helpful in setting up my membership and went above and beyond with prewashing the bird droppings off the car! Highly recommend her and the Brentwood location!
Drew Condra
★
☆☆☆☆
2 years ago
Just got my car washed for $15, and the brushes didn't even spin. Got home, and dirt on the side was still there. I'm not sure if the equipment was broken, but I didn't get what I paid for. If I had the time, I would run back over to have them rehash it.
Jessica Wiegand
★★★★
☆
a year ago
Angie was super nice and helpful! After welcoming me, she offered the special, and did a great job helping make sure my car got clean!! Thanks, Angie! The car wash itself was lacking for the price (say 3/5 stars), but the customer service was great.
Kenny Clifton
★
☆☆☆☆
3 years ago
I don’t expect anything amazing from a machine wash, but when you don’t rinse the car before soap, then proceed to spray the soap on and rub it in my dirty paint and then barely rinse it off, I don’t know how that’s considered a wash. Now my car is cover is soap streaks on every window and mirror.
Thomas Brown
★★
☆☆☆
a year ago
Did an ok job with the wash, but the guide rails put two big dings in my driver side front wheel, and a sprayer wasn't working on one side so my car came out half soapy.
Mauri Grant
★★★★★
a year ago
The woman who helped me was extremely informative and helpful. Extremely nice and provided me a great deal for memberships to keep our households cars clean after being shipped across country. I highly recommend them
Doug Hayward
★★★
☆☆
Edited 2 years ago
My intention was to give a good review of one of your employees, namely, Elisha. She has always been good to us and served us with a smile. So, what I’m about to say, is no reflection on her. She is the redeeming value of this car wash. However, I went there this evening, a little after 6 PM to get a car wash only to find, once again, the car wash was closed. I took a picture of the hours and it clearly shows that they were supposed to be open. It is not the first time I have approached the car wash to find a closed. So, while Elisha has been wonderful to us when we’ve gone in the morning, to get there in the evening to find it closed when it clearly is supposed to be open, is extremely disappointing.
Lane Forhetz
★
☆☆☆☆
5 years ago
Went through with my ram 1500 with some mud on the sides of my truck. $12 wash did not clean it. Went back around to notify the employee. The employee chastised me about it saying that it’s “too dry” but allowed me to go through again and would manually spray it. Ultimately the second wash did not do the job either. I didn’t bother for a 3rd time. Sorry excuse for a car wash. The mid was not excessive. I’ve had better car washes for $5.
mark Hoffman
★★
☆☆☆
2 years ago
But an unlimited membership it didn't send me to email and then come back again came the 2nd time they closed early came back the 3rd time took 25. Minutes to get processed worst of ball when I went through the wash. It laughed soap on my car didn't dry it. And customer service is not opened during the hours the wash is open
Brandy Grant
★★★★★
a year ago
Anjie was amazing so nice and helpful that I went home and got my sons vehicle and brought it back to be washed and I’m definitely considering the membership solely based on her and her customer service and help with my car wash. Give this lady a raise stat!!!!
Joe
★
☆☆☆☆
4 years ago
Impressively bad wash. Paid $15 for streaks on hood, still dirty rims, untouched back hatch, and streaks down both sides of car from mirrors. Soap not rinsed fully and car not dried acceptably. Inside attendant Pre washed only the driver side of the vehicle. I have photo evidence of most of these grievances, within 10 minutes of leaving the facility. Vehicle is a 2019 Rav4. Next time I plan to drive an extra 10-15 minutes for a $5-8 wash from literally anywhere else, that leaves my vehicle actually clean. Unfortunate. An offer to rewash next time if I notice this prior to leaving is not an acceptable remedy since I won't be back.
