Zaroo Express Car Wash

Mark Podolak

★☆☆☆☆

Edited 8 months ago

As much as I liked the convenience & cost of Zaroo, I am going with 1 Star. The young lady directing customers into the wash today was very confused, her direction caused our car to become stuck at one point. I had to step out of the car at one point to ask for clarification, she responded "they were clear, but whatever". Our car became wedged in at the start & the wash came to a stop 3 times, as the car was forced through the process.

Libby Baez

★★★★★

a year ago

I haven't had the opportunity to wash my car here as of yet but I give them a five star review for a reason. The thing is I was recommended to come here for recycling and discovered quite a few benefits: Single wash $9 Monthly wash available starting at $20.00 Young and friendly staff. Plenty of parking spaces to vacuum car. Trash cleaned out very often. Restroom is clean. Location is across from Santa Ana College, McDonald's & Denny's plaza with 17th Street and Bristol. It's at the opposite end of the Skechers block. Priority Directions: Best way in is going west on 17th Street and turn right on Baker Street. Entrance will be on the second driveway. Directions: Alternate way in is if you're on Bristol going north. Go through the 17th intersection and turn right behind Skechers. Directions: Alternate way in is if you're on 17th Street going east. Turn left on Bristol and make an immediate right turn behind Skechers. Benefits: Taco truck on the premises most days of the week.

Michele Chatelle

★★★★★

7 years ago

Love this place. If you have 5-10 minutes and want to wash your car and vacuum the interior, this is the place. Super helpful employees always there if it's your first time or need help. Washes cost $5-$12. Won't leave swirl Mark's in your paint, and vacuums are free.

TinyMinie

★★★★★

a year ago

I’ve been bringing my car here for three years and it’s the best so far in the whole Orange County!! I live in Costa Mesa and I haven’t found a place like this one yet. So I don’t care traveling all the way up to this car wash cause they’re the best

Kristina Hinojoza

★★☆☆☆

3 years ago

My window is still dirty (and yes this is on the outside the car). My car dries with spots since the dryers don't really dry properly.

Andrew

★★★★★

a year ago

Nice employees and the vacuums suck good, the car wash itself did a great job and is a couple bucks cheaper than others I’ve been too.

Yessica Ramos

★☆☆☆☆

a year ago

Save your $$$$!!!! I paid for the $13 wash and it washed half of my car. Barely had any soap and water pressure was very low. They're quality wash has gone down. They don't even "prewash" at the begging like before.

Gus Pena

★☆☆☆☆

a year ago

Been coming here for years. This time my hood ornament got blown off during the wash in the dryer section and broke. Went to their office to see if they will cover a replacement since this hood ornament is still new since i had my old one stolen. Basically got laughed out of there. They just kept telling me that it was loose and that theres nothing they can do Told me its my fault. If i could give a 0 I would.

Nef B

★★★★★

a year ago

The manager did an amazing job hiring great staff! The staff customer service make me want to continue doing busines with this car wash company. I was impressed with Pedro's customer service. He was very helpful and kind. I decided to get a membership because of him. Please congratulate Pedro. Hope you read this Pedro, and thank you!

A

★☆☆☆☆

a year ago

They charge $9 for regular wash and $13 regular wash with “tire shine” however, “tire shine” DOESN’T EVEN WORK, they charge an extra $4 for LITERALLY nothing. They also barely use any soap! Go somewhere else to wash your car, honestly.

Mauricio Galvan

★★★★☆

a year ago

I have a monthly membership here and if not for the free microfiber towels, 2 minute distance, and tire dressing, this place may not be worth it. It's outdated and the wash isn't all that great because compared to other locations, I find myself drying a lot more. The air dryers aren't really doing their job. It could be the set up needs some adjusting, but I still do have to spend more time on the outside. The crew is professional and pretty responsive to your requests...which leads me to my next rating deduction. If my membership includes tire dressing, why do I have to pause working on my car to go find someone to request that dressing!? It's a pain, especially when someone is not available. I've left a few times without that tire dressing. It's annoying because I that was a perk that led me to purchase that membership. But overall for me, distance, extras, and a professional and responsive crew makes me keeping the membership worthwhile - for now!

Jeff Wu

★★☆☆☆

a year ago

Says on their website open at 7AM, but now is 8:55AM, and they are still not open.

Art Vega

★★☆☆☆

6 months ago

Thier entry to the car wash is too tight, especially if you have a large vehicle. Im sure many others have complained, i could see the marks of cars hitting as they try to turn in. My recommendation to the owner is just to bite the bullet and just fix this problem. I assume they will have this business for many years to come so why let customers struggle to get in.

Dannaly Mejorado

★☆☆☆☆

3 weeks ago

Sucks don't even wash car right now one ever in office to help paid extra shine on tires never got them

Itzel C

★☆☆☆☆

3 months ago

If it was not because it is the only car wash on my daily commute I would not come. To begin with the path to go in is super tight. Then the water pressure is awful my sink has more pressure!! Don't get me started on their lack of soap!!!! Its like cars are being washed with 95% water and 5% soap!!! Then you make it to the vacuums and those are horrible!!! They have no suction power!! I thought the one I was at was broken so I moved and that hose was the same!!! Who ever is managing this car wash needs to do a better job or they will lose all their customers.

Rudy Santacruz

★★★☆☆

9 months ago

I’ve visited Zaroo Car Wash in Santa Ana several times and usually appreciate it for its convenience—you can get in and out quickly without long lines, and you’re not rushed when it comes to vacuuming your car. The vacuum stations on both sides of the car and the air pressure hoses to blow water out of rims and crevices are great features that set this place apart. However, I was disappointed during my most recent visit. As my car was going through the wash, I noticed there was very little soap used—it seemed like it relied almost entirely on high-pressure water to remove dirt and grime. My car didn’t look as clean as it usually does, which was frustrating given how consistent this place had been in the past. I still value the no-hassle experience and the layout that makes cleaning your car easy and efficient, but I hope they improve the actual wash quality going forward.

Si Bui

★★★★★

a month ago

Here’s a clean, shorthand, emoji-light version: My go-to car wash. Price is right. They’re careful and fix/repair parts when needed so your car doesn’t get damaged. Vacuums are strong and work great. For quick wash you can’t beat the value