Google Reviews
Rhonda Head
★
☆☆☆☆
6 months ago
I stopped in to have my elderly mom's car washed and to vacuum it a little bit. My mom has been sick for most of this year and recently widowed so her car has been sitting for most of the year. I pulled up and asked the guy for a one time quick wash price and he said $16 when I asked him about a lower price he said it would just be a quick rinse and then said, "this car is very filthy". That was very rude and unnecessary on his part but I went ahead and took his advice and did the more expensive wash. I pulled around to the wash and there wasn't any lights or anything or someone saying what to do and I haven't used a carwash myself in the last year so I had forgotten about putting the car in Neutral and taking my foot off the brake so when the car was pulled forward by their belt or whatever does that, the car was jerked pretty far forward and the guy that was there was waving his arms and jumping up and down saying stop. There wasn't another car in the carwash so he was a little over dramatic but then I was putting on the brake and putting the car in Neutral and another guy steps out of the office and is hollering at me to let off the brakes 🙄 The carwash was maybe a little longer than 1 minute, it definitely wasn't 3 minutes long. And definitely not $16 worth. Its called false advertising!! I will never go to that location again, maybe never to any of them again. So to the guy that stated it was filthy, you don't know what or why someone hasn't been able to maintain or have their vehicle maintained so try being kind. I wouldn't have been there if the car had been clean.
Andrew Guyer
★★★★★
3 weeks ago
I love the service. Everyone was very helpful and my care is super clean.
Casey Smith
★
☆☆☆☆
5 months ago
I thought I was purchasing a car wash, but after I paid, the boy who rang me up with the iPad said I was now signed up for a membership that is going to auto-renew next month. You really need to tell people that kind of thing BEFORE they hand you their credit card. I specifically never signed up for a membership because I have heard so many stories about people being unable to cancel their membership here and getting charged for things they don't want. This practice is extremely deceptive.
Hailey Tyner
★★★★★
a year ago
I just wanna give a quick shoutout because the guys that helped me today were literal angels😠A bird completely obliterated my car and I can tell that these guys were genuinely impressed. Maverick and Steve were SO helpful and understanding, as well as the other man who helped pre-scrub my car(I'm sorry I didn't catch your name.) But yes literally a pre-scrub before a car wash. They were so kind and laughed with me about the situation at hand. After my car was squeaky clean. This was the best car wash I've been to in a WHILE.
Brandon Farris
★★★★★
Edited 3 weeks ago
Very friendly and staff goes beyond their way. Kayne is fantastic and a pleasure to deal with. 5 stars.
Tammy Nguyen
★★★★★
a year ago
The staff at this location is very nice. Timothy is very friendly. The equipment to clean your car is new and great. Love my membership here.
Matthew Earhart
★★
☆☆☆
5 months ago
Major decline in customer service quality. Attendants standing at payment kiosks are there to sell subscription services, not assist you. Attendant told me my wash came with "30 free days of washes" after running my credit card and started trying to collect my personal info. I had to explicitly ask if they were signing me up for a subscription service, which they confirmed. When I declined the service, attendant repeatedly demanded to know why I didn't want my free washes. I shouldn't have to say no more than once.
Michelle Chason
★★★★★
6 months ago
Awesome car wash great customer service. The vacuums work really well and my car came out sparkling. Definitely going back in fact I think I'm going to get a membership.
TuckLAx30
★★★★★
3 weeks ago
The service was great and my car came out nice and clean. I would definitely recommend getting a membership because it’s worth it.
Thomas Vontz
★★★★★
5 months ago
Great car wash. Logan came up to me very friendly asked how my experience was and it was awesome. Love coming here car always looks good when finish. High recommend this place.
Austin miles
★
☆☆☆☆
3 months ago
I have been charged double for a month so I try and cancel my membership and they keep trying to take money from my account. Im sick of getting notifications that this place is trying to take money from my account after I have went through all of the steps to cancel my membership. I would not recommend this place to anyone
Lissa Aquino
★★★★★
a year ago
Quick and efficient service. Subscribed to one of their monthly plans and it’s being going great. They have a couple of Whistle Express around the town. One of the employees, Lucas, welcomes us with a big smile always.
Wendy W
★
☆☆☆☆
2 months ago
Yesterday, I paid $30 for nothing. Staff knowingly opened and operated this without telling customers the sprayers were down. Everyone was wandering around their vehicles. Two of us went to complain and were told we Could drive back thru again. How does this solve the issue! They should be closed until repairs can be made. Staff didn’t want to return our money either. No other management team member offered any other solution. Better ask before you swipe!
Anita Bushnyakova
★
☆☆☆☆
a month ago
I usually go to Marathon, but I passed it and didn’t feel like making a U-turn around the busy Capital Circle area. The vacuums worked well, but the wash was terrible! My car wasn’t clean at all. I was hoping to apply Nu Polish on it after this wash and noticed dirt everywhere. My hub caps were also still very dirty. Pretty dissatisfied customer.
William Patrick
★★★★★
4 months ago
A young man named Ashton Kerr helped me today. He was outstanding. Smart, friendly, hardworking, knows his stuff. My account didn’t work and he not only helped me get that squared away, he gave me great recommendations. I signed my wife up too. Very happy about it. We will be customers for a long time.
Jessica Searcy
★★★★★
4 months ago
10/10 experience. My battery died while I was cleaning out my car, and one of the employees ‘Maverick’ saved the day and jumped my car. The kindness and helpfulness displayed, turned a not so great start to the day to a life saver! My car is clean, and I would recommend coming to this business to anyone.
Tikia Baldwin
★★★★★
a month ago
Chris was very polite and helpful! I was new to the car wash he went over deals that they have and I ended up getting the membership! THANKS CHRIS FOR EVERYTHING! I made a good choice! Also very respectful and mannerable !
Katie Nation
★★★★★
3 weeks ago
I had a great experience at the Whistle thanks to the great service. One of the employees, Gray, helped me with my car and encouraged me to buy a membership. He was very kind and helpful.
Nicole Heath
★
☆☆☆☆
a month ago
After visiting another car wash down south and exiting with my car completely dry, I decided to cancel my membership at this location. Unfortunately, the dryers here do not work effectively. Each time I wash my car, I have to spend an additional 10 minutes manually drying it afterward, which defeats the purpose of a convenient car wash membership. With competition coming into the area, it feels like it may be a little late for an upgrade, but this issue has made it difficult to justify continuing my membership.
Computer Wizz
★★★
☆☆
2 weeks ago
I give only 3 stars because at this car wash, the wheels and tires are never cleaned properly. I’ve been coming here for about 2 years and they’ve had the same problem for as long as I can remember. The tire shine machine never works. If they thinks it’s working they are sadly mistaken. They need new equipment for cleaning and shining wheels. Everything else seems to be okay.
