Google Reviews
Chuck Ballinger
★★★★★
Edited 6 years ago
Outstanding and honest car repair center, have always been at or below their estimate. Wife's Durango was giving them fits trying to track down the noise problem. They worked on it at no additional charge 3 more times until they discovered the issue and we covered the cost of the items. You don't find customer service like this at most auto repair places and never at any dealership I've ever been too.
Tara
★★★★★
9 years ago
I left them my car while away on vacation because my A/C wasn't working and they called me when they were finished to let me know it was actually more minor than I was guessing and also let me know about my pesky oil leak that I had been meaning to fix and, after receiving permission since it was a pretty bad leak, took care of that for me as well. It was such a sigh of relief, they did an excellent job and were completely honest about what exactly was wrong and didn't try selling me anything I didn't need. I'm usually very skeptical about mechanics since there are many I don't trust, but I highly recommend Vandervert. The people who work there are outstanding and very nice and definitely know what they're doing and the price is very fair in my personal opinion.
KB Hunt
★★★★★
Edited 6 years ago
An updated review after nearly a year later using Vandevert for the first time - I am still an extremely happy and satisfied customer! I would not go anywhere else. The precision and attention to detail they possess has literally saved my car and kept it driving like a dream. They went above and beyond to make sure everything was taken care of, kept me updated, and made sure I confirmed each fix. I cannot say much else about Vandervert other than they are amazing and I will always continue coming here!
Bob Singer
★★★★★
2 years ago
My daughter's jeep would not start, so after previous good service on another vehicle, We took it there. MICHELLE and the crew analyzed the recall defect and communicated with Dishman Dodge and myself. Quick recall fix. I will take ALL my vehicles here for service.)
M. Baylee King
★★★★★
6 years ago
I highly recommend this place! We have been really happy after taking multiple vehicles here for years now. We have used them for automotive repairs as well as tires, and the work has always been solid. We never have to take the car back for follow up work after they do a fix. I LOVE that they’ll drive me to and from work while they work on my car, it’s great for making sure to get oil changes regularly - The convenience makes it so easy! I have a general mistrust for mechanics after some bad experiences with shops taking advantage just to make a buck and these guys have really earned my trust and appreciation. Important to me: Vandervert Automotice has always been competitively priced, which I appreciate. I don’t even feel the need to get quotes elsewhere anymore because they are always a great price compared to other shops. They also tell me what to anticate for future maintenance/repairs and what is priority. I appreciate the honesty.
Joe Van Helden
★★★★★
5 years ago
Matt (service writer) was great to deal with, and they even signed up as a South Bend dealer so they could purchase the clutch I wanted. Found and fixed a problem with the A/C that I didn't even know about. I called two weeks later for mechanical advice on a different matter and they were happy to advise me. Great shop, will use them again.
Kevin Brannon
★★★★★
3 years ago
I've relied on Vandervert to keep my old XTerra running since moving to Spokane last year. I think it is the most professional and courteous shop I've used in many years. They get repairs done when they say they will, do accurate pre repair estimates and stick to them. Two stories: Last year I had a problem after they replaced the fuel pump with one that turned out to be defective. They promptly fixed it again at no cost to me. Then it leaked. Took it back and they honestly owned up to installing it wrong and again fixed it quickly. Would have been easy to blame it on another defective part but I was impressed with the better way they handled it. This year I took it in after a major tire shop told me an axle seal was leaking. I was prepared to pay for this $500 job. But when I went to pick up the car, George told me the seal was fine and didn't need to be replaced. Even showed me photos to show me how he reached that conclusion. Sadly, this degree of integrity can't be taken for granted and, again, I was impressed. Can't recommend this business highly enough.
RJHoff
★★★★★
2 years ago
I do not have enough words to express how grateful I am for Vandervert. My Jeep had been dying on me while at high rate of speed for 10 months and 6 different automotive shops including a dealership that could not correctly figure out why. It was 2 days my Jeep was with Vandervert and they FOUND IT! SPARK PLUGS, coils, and boots. This is after being told it was the transmission by a dealership, (which I replaced) and turns out did not fix the problem. Matt and Joss kept me informed every step of the way and I couldn’t be happier, they took the TIME to figure out the REAL problem. 100% recommend them for everything. You guys got me back on the road after 10 months. So very grateful. ❤️
Robert Kalous
★★★★★
11 months ago
Very fair pricing much better than dealership excellent customer service.they really known there stuff and have a very experienced duramax mechanic I would encourage anyone to use them
Robert Westby
★★★★★
a year ago
Hands down the best auto shop in Spokane. Always give an honest assessment of work needed and the prices are very reasonable. Customer service is outstanding, staff are friendly and responses prompt. Make this your first stop for automotive needs.
Elizabeth Cuisinier
★★★★★
11 months ago
We’ve taken a few of our cars here. They’ve been very helpful and honest. They’ve even suggested when to not spend money on one of our old cars. I’ll be sure to bring our other cars back in the future.
David Feldman
★★★★★
a year ago
I have had 2 incredible experiences with Vandervert Automotive Services These folks are amazingly knowledgeable Automotive repair. I noticed my Honda Element was make a strange noise and what felt like a improperly balanced tire.What was actually happening was the left front CV Axel was going out. Parts were ordered, car was repaired and she drive like a dream again. I would Highly recommend Vandervert Automotive Services
KJ McDonald
★★★★★
a year ago
Was at my wits end trying to get my Jeep in 100 percent running quality (but it’s a Jeep so you can imagine my stress lol) Matt has a great thing going here with fantastic customer service, very fair pricing, and honesty through and through, and that matters in today’s society. Stop wasting time with places that just want your money and come get quality work done here, you won’t regret it!
avery kain
★★★★★
9 months ago
Fair prices & the kindest employees! They’ve treated me and my car well over the years. I always feel like a priority and know that my car is in good hands.
Rocky Smith
★★★★★
11 months ago
I just gave a friend a ride here for his Lexus to get repaired because another shop could not fix it! The guys at Vandervert were quick and actually knew exactly what was going on and the cost was so reasonable. I recommend Vandervert Automotive for all your auto repairs, especially your Lexus!
David Feldman
★★★★★
7 months ago
These folks know what vehicle maintenance is all about. Polite and courteous front counter staff, exceptional mechanics. Competitive pricing, with a no BS approach to your vehicle needs. Please consider Vandervert Automotive for your next vehicle repair.
Peter Cullitan
★★★★★
a year ago
We're very happy with Vandervert Automotive. They worked on our Dodge 2500 brakes and A/C. The previous mechanic glanced at the brakes from the rim holes and determined they were fine. Not really because the brake pads had actually shattered in pieces. We had the A/C serviced at that same shop I won't mention. They charged us $164 with a bill that said in fine print that they're not responsible for leaks. It all leaked out the first week. Vandervert put in the extra effort, found the leak and replaced the necessary parts. They fixed our 2003 Subaru brakes, tie rods and struts and now it drives as tight as a new car. We have a Chrysler hardtop convertible that drove down the road like a tin can which made for a miserable drive. They went the extra mile, located the problems and fixed each. Now it's an enjoyable ride. Vandervert's office is informative, the mechanics do a great job and the owner is a good guy. We need more companies like this one.
Greta LaFore
★★★★★
6 months ago
I have untold stories of how well Vandervert has treated me, my family members, and my friends I’ve sent them. These people are honest. They are never looking to make more money for themselves; they’re looking to keep you as a customer for life by being the best in town and putting you first. And they do this. Everyone I send to them tells me the same thing: this is the best and only mechanic they will see in Spokane again.
Jeremy Smith
★★★★★
5 months ago
My wife went out to start her car this morning and it wouldn't start. Called Vandervert and they were great on the phone and said I could drop it off and they would work it in this week. I was luckily able to get it to the shop after a jump. Matt was awesome and tested the battery for us and it did turn out to be the battery. Tested the alternator just to be sure and it was fine. Got us in right away and the battery was done in minutes. Definitely will be back for anything else we need done.
Todd
★★★★★
6 months ago
Very pleased with the service and integrity of this place, they gave me their opinion on some things that I wanted looked at and they said it would be a bit more than what the car was worth but I'm happy they gave me that option. They gave me their honest opinion about a few things and didn't charge for it. That makes me trust them that much more. They didn't make up some excuse to do the work. That I appreciate the most. They definitely have my business. Thank you for doing great work.
