Ultimate Shine Car Wash

Stacey Chapman

★★★★★

a year ago

The experience is great!!! We were met with a great smile from Brad as we pulled up to the gate. Followed by Lorenzo making sure the tires were sprayed really well. Then Dion came out to make sure that everything went great. Amazing customer service and my daughters car looks so pretty!!!!!!

Doug Engle

★★☆☆☆

9 months ago

Car washed is closed on Friday may 11. Never any towels and the wash itself is declining in performance. The pre wash people are useless. Many times I only get 1 side sprayed and it’s poorly done at that.

Kaylie Lermond

★★★★★

a year ago

I went here for the first time a week and a half ago. It was the best car wash I have ever been to. It cleans very well!! Also, when you go outside there are vacuums, glass cleaner, and a machine that washes your mats for free!! I would highly recommend this car wash to anyone!!

Shirley Crabtree

★★★★☆

a year ago

We bought a subscription for unlimited car washes. The car wash is pretty good but the people spraying the rims are useless. So I use their free spray and rags to clean them afterwards. The vacumns are really nice. Not a bad deal for $20 a month. That is the same cost as one car wash alone.

Connor Newsome

★☆☆☆☆

a year ago

Do not give this carwash chain your money or time. Go to a competitor for a cheaper and better wash. If I could leave a 0-star review, I would. My girlfriend purchased a 4 month membership to ultimate shine on Black Friday for my birthday. Long story short, the membership wasn't setup correctly by the Zanesville location leaving me unable to use it for the better part of a month. It took a total of 3 weeks to get the membership sorted out, allowing me to actually use the membership that was gifted to me. Not to mention we spent 4 hours of our time on, 4 separate trips to the carwash trying to get the membership working. Update (Two Weeks Later): I go to use my membership for the second time since the fix on 1/12/2025 and the carwash is completely shut down for repairs. This carwash company will take your money and run, beware. I wouldn't purchase a membership or carwash from this company until they get their act together. It would be nice if they made it right but they have not. The amount of time we have spent fixing this membership and trying to use it has outweighed the Black Friday deal 10 fold. Your money, time, and peace of mind is worth more than any cheap membership deal they run. I hope this company can right their wrongs and get their act together.

Ryan Traxler

★★★★★

a year ago

First time visiting an Ultimate Shine Car Wash and I must say, it's first class. I've used most of the car wash services in the area including Flying Ace, Mike's, Four Seasons and more. Ultimate Shine is hands down better. The after wash services are really well done, they have mat cleaners, vacuums, compressed air, micro fiber towels and glass cleaner. They really seem to care about their customers. Please build one south of Dayton please and I'll be a customer for life.

Gayle Sharp

★☆☆☆☆

10 months ago

This facility on Miller Lane - in comparison to their other locations - continues to disappoint. Many of the product dispensing nozzles in the wash are either clogged or not functioning. The facilities in Fairborn and in Dayton dispense much more product on my vehicle. This evening, three of the vacuums I tried to use were clogged and not suctioning properly. There were no towels available again. Depending on who is working, you may or may not receive proper pre-wash prep. This must be a management issue because I do not encounter these inconsistencies at the other Ultimate Shine facilities.

Diana Hardwick

★☆☆☆☆

a month ago

Stopped in for a wash and vacume and they refuse to turn the vacumes on cause its to cold. Then you should have closed down completly instead of ripping people off.

Steve Obryan

★☆☆☆☆

9 months ago

I have been a loyal customer but today is my last time coming here. The employee who sprays your car prior to entering the wash was rude and incompetent. Instead of using both sprayers (one on each side) he used the driver side sprayer and dragged/slapped the hose on my car going around my car. I then proceeded to pull forward at his request and was yelled at to back up. Friendly and competent service from a employee goes a long way and this gentleman was lacking both. I would give ZERO STARS if it let me

Duane Heuker

★★★★★

3 months ago

Both of your associates were a pleasure to deal with .your female associatecand the also very polite Evan Patton went out of their way to explain the options and process.gteat group to represent your company at the York facility in Butler TWP.

Ben Thrasher

★★☆☆☆

11 months ago

Negatives: I paid extra to have the underside washed (to remove corrosive salt) and it was 95% untouched, mostly still dry underneath. One of the rollers was broke, so the front middle quarter driver's side area was not washed, meaning half the license plate and grille area was untouched. There is almost no power washing of the front or back. Both the paid entries had issues allowing cars inside and there was no way to leave once in line, so we were stuck for that alone at least 10 minutes. If you give them even more money, you can cut in line so others have to wait even longer, meaning they are profiting on this merely by inconveniencing other customers. Positives: it dumps an impressive amount of soap and water on the car. The light show was fun for the kids. The car looks cleaner from a distance. The windows are cleaner, not spotless. I had hopes this place was an improvement over typical drive through car washes, especially for $20. I recommend saving the money to instead by a cheap electric power washer that does a better job.

Darshawn Romine

★★★★★

7 months ago

⭐️⭐️⭐️⭐️⭐️ I had an exceptional experience at Ultimate Shine Car Wash! From the moment I walked in, I was greeted with warmth and professionalism. Mary, the manager, truly goes above and beyond—her friendly demeanor and dedication to customer satisfaction are truly commendable. She made the entire process seamless and enjoyable. Dee and Tristen were incredibly helpful, providing me with all the information I needed and assisting me with becoming a member. Their helpfulness and genuine willingness to assist made the whole experience so easy and stress-free. It’s rare to find such a dedicated team that cares about their customers like they do. The membership process was straightforward, and they clearly want to make sure every customer gets the best value and service possible. I genuinely believe we need more places like Ultimate Shine in Ohio with a team like Miss Mary and her fantastic staff. They’ve definitely earned my highest praise, and I’ll be returning regularly! Highly recommend this car wash for anyone looking for top-tier service and a friendly, helpful staff. Thank you, Mary, Dee, and Tristen, for making my visit so wonderful!

Alli Eisenhut

★☆☆☆☆

a month ago

Came for a car wash, purchased it on the touch screen and the gate wouldn’t open. I pressed the help button 2x and no one came. Called support and they just kept saying someone would come out to help me then hung up on me. Will not return.

Oscar Rodriguez

★☆☆☆☆

2 months ago

Employee that manages the entrance prior to entering the wash almost caused a wreck inside the carwash. He made us and the car behind us go in literally bumper to bumper…not worth what you pay for when other establishments can do better for less

Outcast

★☆☆☆☆

3 months ago

This location is terrible! The guy had me pulled too far forward, then walked behind my truck and started screaming at me to stop, then had me back up. I thought maybe I did something wrong but he did the exact same thing to the person behind me! That time he shut down the whole thing while they had to direct the cars behind her to back up so she could back up too. Meanwhile I'm sitting there in the middle of a car-wash that isn't running, it was long enough that most of the liquid on my brand new truck had dried before the brushes started going at my paint-job with no water. The brushes on the driver's side weren't running, don't know if they were running before they shut down and restarted or not. Finally got to the vacuums and checked over my truck, well, at least the passenger side was clean. Figured I'd just go ahead and wipe down my jambs and go over the driver side by hand. Guess what? All of the towel holders were completely empty! No way to finish cleaning the outside of my truck. I didn't even try the vacuums, figured my truck didn't want to be cleaned today anyway, and my mood was already ruined, didn't want to risk getting even more upset with this place. I won't be coming back to this location again.

J Bird

★★★★★

a year ago

What an awesome car wash! The facility is clean and upkept. The vacuums are great, and the complimentary towels are excellent. The staff is friendly and helpful. My wife and I will definitely be stopping her frequently!

Joshua Bell

★☆☆☆☆

3 weeks ago

First time using car wash. After wash there were lines of dirt dripping down my car. Certain areas didn’t even get touch towards the backend of the car. I have a ford fusion and wasn’t muddy or anything just dirty from winter driving. Could have done a better job washing it myself.