About Business
Conveniently located in Charleston, WV, Ultimate Shine Car Wash has established a strong presence in the local Car Wash market by providing superior vehicle protection. They have specialized expertise in Car wash, making them a top-choice Car Wash specialist for car owners in Open ⋅ Closes 8 PM. Backed by 277 happy clients, they currently hold a prestigious 4.1/5 star status on our platform for their Car Wash services. They take pride in serving the diverse needs of Charleston, WV residents, offering personalized Car Wash solutions that make a visible difference. Whether it's a routine wash or a complex Car Wash task, Ultimate Shine Car Wash is the go-to destination for quality and service in Charleston, WV.
Google Reviews
yasmin bouchot
★
☆☆☆☆
9 months ago
Last time I almost crashed a car because of the machine .previously it was only the tires that they don't get cleaned i though it was because it was the first times but no after a month
Latasha Nelson (Tasha)
★
☆☆☆☆
7 months ago
I can’t stand this place. Not sure why but the card reader NEVER works for my card & there is rarely an attendant out especially during the weekend to help. If you hit the help button, it will be atleast 15 mins waiting, there is no way to get out & usually a line of people behind you mad - so embarrassing. I also get coupons emailed to me all the time but good luck getting them to work, you scan them & then it will charge your card full price after the fact & workers are no help with that.
Joshua Powell
★
☆☆☆☆
8 months ago
Great facility but the attendant on duty badly misrepresented the upgrade offered me. I asked up and down if it was a recurring charge or subscription that I’d be responsible for canceling. He told me that was absolutely a one time charge, only for me card to be billed for a membership subscription I didn’t want. An otherwise great service, but I won’t be going back.
Bret Sotkiewicz
★★
☆☆☆
7 months ago
The past few weeks, at least 3-4 of the rotating scrubbers are offline and the rolling dryer at the end has not been working. Is my car being washed, technically yes, but I'm certainly not getting the monthly $41.95 worth I am paying for.
melissa french
★
☆☆☆☆
9 months ago
I have been coming here since they opened..here lately the young men that brushes your car before you go down the line don't put no pride in the job!!! barely uses the brush on your car.. I guess they just need trained better!!! I got approached by a guy named Ernest.. now he was very friendly and asking what he could do for you!! very helpful 👌 I think he is new help.. but he's seems to know we hat he's doing..
Stephen Thrash
★★
☆☆☆
8 months ago
Very disappointed lately. When I first joined the towels were clean and dry, wash was thorough, and tires looked nice. Now, the drive thru is half broken. The spin brushes on the right don’t touch your car, the soap is often low and you get hardly any, the right side tire roller doesn’t engage and doesn’t even touch the tires, and the chamois roller does stay touching the car. Also, the towels are always wet and dirty, half the sweeper hoses don’t work, and the experience is always frustrating.
Brad Thomas
★★★★★
5 months ago
Great team, everyone is nice polite & willing to help in any way they possibly can. The people make the business successful. Keep smiling & great amenities as well.
Donald Elam II
★★★★
☆
a year ago
If I could leave a 0 I would. My vehicle is more dirty than before I went thru it. Water spots all over it. None of the brushes touched it. Waste of $28..... EDIT... I went to one of the employees and they told me why it didn't engage the rollers. They told me I could go thru again and they'd fix the issue. Thank you to the managers.
Terri Frances Justice
★★
☆☆☆
Edited 7 months ago
I HAVE NO IDEA WHAT THE DEAL HAS BEEN HERE LATELY BUT THE LAST FEW TIMES IV BEEN HERE IT HAS SMELLED SO BAD INSIDE THE CAR WASH, it gave me a headache it was so bad this morning. … Love the vacuums!!!
Shawn Beard
★★★★★
8 months ago
Came in with a filthy truck, dust and mud all over nooks and crannies, I got the ultimate car wash and it took off 99% of the junk. I couldn’t ask for more because she was baaaaad. Easy process, great vaccines and mat washers, glass cleaner and towels. Quick and easy, might get the membership plan!
TaylorMade Kennels
★★★★★
Edited a year ago
The best in Charleston. They use a TON of soap which leads to a better wash. Thanks Josh of the K.C. wash.
temmite
★
☆☆☆☆
5 months ago
This car wash hasn't been honest with me about the cost of the membership. The special is $18. After the first month your card is charged $32 every month. They did not tell me this when I signed up.
Bright Eyes
★★★★★
3 years ago
It opened at 7:30(I was waiting). Helped me with the screen to get my free complimentary car wash. It did a great job considering it hasn't been done in 5 months! I definitely will be back☺️ THANKS!
Timmy Sands
★★★★
☆
2 years ago
Love this car wash and the vacuums are very nice. I paid 14.95 for the month and added another vehicle for 10 bucks. It's worth it if you do it monthly or yearly. The spray they have for you to clean the inside of your vehicle smells great and shines.
Michael Means
★
☆☆☆☆
6 months ago
Used to be the best car wash around now it’s terrible. Does a very average job and the employees do not care. Will be cancelling our monthly membership for our business vehicles. Our membership wouldn’t process and the attendant without asking any questions just said “since it’s expired you’ll have to pay”….
Amberlea Perks
★★★★★
3 months ago
Anthony took great care of my vehicle and gave me some free air freshers! I use ultimate shine car wash over all the others in the area.
Yasir Alzubaidi
★
☆☆☆☆
a year ago
I tried this place and it was a horrible experience. The car stopped in the washing tunnel for 4 times due to broken washing machines. The pre - wash towel they used is full of dirt and debris. The car ended up dirty like no wash done! Never recommend this cheap quality car wash place. Waste of money and poor service.
Bignrich6520
★★
☆☆☆
a year ago
I’ve been a member since this place opens and used to be good but now every time I go through I get those black greasy stuff all over my car. Doesn’t matter which location either. This needs to be addressed. It’s unfortunate because they have good potential. This has been ongoing for a long time now usually I wipe it off but I shouldn’t have to wipe down the whole car to get dirt off from the car wash.
Jennifer Bauman
★★
☆☆☆
Edited 7 months ago
I need to update my review and remove the 5-star rating because the Ultimate Shine Car Wash company doesn't want to take responsibility for damage to customers' vehicles when there's an operator error, or equipment, malfunction. I filed a formal claim in April with no response, so I've now filed a complaint with the Better Business Bureau. The photos show the damage to the antenna, roof and sides of my van after the overhead brushes were allowed to slam down because the computer wasn't programmed properly. The force of the brushes hitting the luggage rack also caused my van to leak dramatically during recent rain storms. =================================== Original 5-star review: I normally use a hand car wash because I have solar panels, a fan vent, and other equipment on the top of my van. I now know that the Ultimate Shine Car Wash can use their computer program to prevent brushes from touching the top of my Chevy City Express. I was very pleased with the basic wash, especially the manual cleaning the staff did on the back door at the entrance of the building. The free vacuums and mat cleaner were an added plus, I didn't anticipate.
Salman Malik
★★
☆☆☆
2 weeks ago
A little overpriced, but the main problem is having 2 pay stations. The cars that aggressive in cutting the line, will move to the faster station....... Cutting in front of all the cars that are patiently waiting their turn. Unfair and frustrating as a customer. I won't be back.
