Tommy's Express® Car Wash

Cason Kirschner

★★★★★

6 months ago

Had a great time going to Tommy’s, I met Abigail at the window and she gave me an incredible welcome to the store. She gave me everything I needed! Got a great wash and the team at this location made a great impression on me. I will definitely be coming back!

Gary Taylor

★★★★★

7 months ago

For the past three seasons, Tommy’s Express Car Wash has gone above and beyond to support our NWA Sox travel baseball team with yearly fundraisers. What they’ve done for our team over the years has been nothing short of extraordinary. Abigail and Kyle, in particular, have been absolutely amazing—always helpful, kind, and making the entire process seamless. Thank you, Tommy’s Express, for giving back to the community and helping us grow. Your generosity and support mean the world to us!

Berenice Sanchez

★★★★★

9 months ago

I had a fantastic experience at Tommy’s Express car wash. From the moment I arrived, the staff was friendly, professional, and attentive. They took great care in making sure my car was spotless, both inside and out. The attention to detail was impressive — my tires were shining, and the interior smelled fresh and looked like new. The waiting area was clean and comfortable, and the service was completed faster than I expected. I really appreciated how they treated my vehicle with care, as if it were their own. I’ll definitely be coming back and highly recommend this place to anyone looking for quality service and a sparkling clean car!

Fox Gambaro

★★★☆☆

6 months ago

Decent. Not sure if the $20 top tier wash is really worth it. Got my car about as clean as cheap basic wash anywhere else. I even thought as I was going through the wash that it didn't look like it was really doing everything that's listed under the wash details. Didn't get the front very clean, had to get a sponge and spot clean it myself. Also there was some dusty spots on the sides and back of the car. Just felt like for $20 I could get a bucket, some microfiber towels, and some Purple Power Wash and Wax and done a better job myself. I'm sure the basic washes are fine if you just need a quick rinse, but I'd probably go somewhere else for a more thorough clean.

Jorge Adan

★★★★★

3 weeks ago

Luis made my visit great. He helped create my account and was super friendly. He also gave me some air refreshers for my vechile!

Bunny

★★★★★

Edited 2 months ago

Jealously was so super amazing helped me with making right decision on plan super sweet this girl needs a raise big time ✨✨✨✨✨✨✨✨wow amazing job makes my car sparkle . I ♥️ this car wash highly recommend. Garrett was super friendly even gave me a wet towel for members week highly recommend ♥️

Alek Nelson

★☆☆☆☆

8 months ago

I usually don’t write reviews, but my experience with Tommy’s Express Car Wash has been infuriating enough to warrant a warning to others. In February, I brought my car to Tommy’s, expecting a routine wash. Instead, I left with multiple deep scratches running from the front to the back of my car on the driver's side. I reported the damage immediately to the staff, and they said a manager would call me within 72 hours. Ashley, a regional manager called me 9 days later to deny responsibility outright. Their reasoning? They claimed the damage, “didn’t look like it came from a car wash.” Really? Long, straight scratches down the length of the vehicle magically appeared right after going through your wash, and somehow that’s not from your equipment? I asked if I could to pursue it further, and she said she would pass my information along to The Cincinnati Insurance company, their third-party insurer. While I waited (for what turned out to be four months of silence and stalling), I took the initiative to get a professional inspection from a body shop. They confirmed what anyone with common sense could see: 👉 The damage was consistent with an automatic car wash—and it would cost $5,000 to repair. After months of silence, back-and-forth, and delays, I finally got a response in June from this insurance company stating, "We have finalized our investigation and we do not have evidence that proves Springdale – Sunset LLC, DBA Tommy’s Car Wash is responsible for the damage to your vehicle. Based on the above, we are denying all liability on behalf of our policyholder." If you care about your vehicle, do not go to Tommy’s Express. They do not stand behind their service. They will dodge, deflect, and delay until you either give up or are forced to pay out of pocket for the damage they caused. I will never return—and I hope this review saves others from going through the same nightmare.

Jason Thomison

★★★★★

3 months ago

So Jean jealousy and Natalie helped me thru the process with kindness respect and happiness!!!!! Love your employees!!! Give them a raise!!! They deserve it!!!!

Kayla B

★★★★★

6 years ago

Highly recommend! From start to finish, this is a fun and fast experience with great quality. Even though there was a line, we were in and out quickly and even stopped to use the free vacuums. our truck is looking fantastic for a reasonable price. The staff were polite and answered all of our questions as well. See photos below for price info! I highly recommend if you are in the area.

Janet Rauchfuss

★★☆☆☆

5 months ago

Usually I get a great wash at Tommy's but today...not so much! when I got through the wash and went to the vacuum area I noticed that my wheels were still really dirty and I still had a lot of bugs in the front and on the mirrors of my car. Also my windows had streaks of dirty water running across them. At least the vacuums were good. Since this car wash is out of my way I will probably not return!

Gwen

★★★★★

Edited 3 months ago

I absolutely love the staff here at Tommy's Carwash. They greet you with a warm smile and treat you like family. I want to give a shout out to Travis. He's such a sweet guy who always has a smile on his face. Proud customer. :)

RousonCorey

★★★★★

2 months ago

Team Member Jeff was outstanding. He went above and beyond to ensure my visit was satisfactory. He rerouted me for a rewash and brought out extra dry towels for me to touch up my vehicle.

Rolando Ortegon

★★★★★

5 months ago

Garret Odom's service is amazing! He has a vibe that brightens your day. You can tell he truly loves his job and making people happy. It's my first time here, and he made sure I knew how to use everything correctly. Thank you! I'll be back to this car wash often.

Alan Alvayero

★★★★★

3 weeks ago

Very happy with the wash. With all the snow we recently had it cut all that grime right off after just one wash! The Gm Garret was very friendly and went out of his way to provide great service!

Ryli Russ

★★★★★

2 weeks ago

Absolutely amazing customer service from Travis! He came and helped clean my (very dirty) mats & made sure they were all dry! He is so very kind & would recommend this car wash to anyone in the area to be able to experience kindness like that!

TAG YOU'RE IT

★☆☆☆☆

2 weeks ago

Came to use the premium service o purchased and closed for entire time using vacuums and interior. Employee here but won't open. Hopeful it's a good reason. Will change the review when I hear back.

Issac Garcia

★☆☆☆☆

a month ago

So I used Tommy's for. Awhile never had an issue until this last week I used it and it damaged my running broads on one side and which the employee directed me in and I understand they don't repair aftermarket parts but remember I've used it before with running boards before. And I've gotten an email and they can't help so even with that i give a one star