The Total Package Detailing Services

Dan Howard

★★★★★

4 months ago

I had the S.M.A.R.T exterior package with ceramic coating. My paint is one of those tri coat pearl with metallic and I never knew it could look that deep! It's super smooth to the touch and just glimmers in the sun. Even better, it was ready in a matter of hours.

riffmongergeneral

★★★★★

8 months ago

An absolute stroke of luck that Matt at TPD got back to me so quickly and completely schooled me on the the process and services offered and provided us a clear detailed plan to make my new (BLACK AS BLACK CAN BE) 2025 RAM 3500 Limited look forever showroom ready. Could not recommend them enough to anyone looking to protect their most valuable asset.

Brandon Ellis

★★★★★

11 months ago

Matt did a fantastic job on my Jeep. The paint had swirls from being 20 years old and by the time he was done it looked better than the day it rolled off the line. I highly recommend total package detailing.

Dustin Chellow

★★★★★

a year ago

I bought the car last year. It was rough and needed a bit of love. After bringing it to this place I got the smart exterior which was way better than expected. There is no grit on the paint. He cleaned up my headlights and then I bought one of there drying towels for after a car wash which helps out greatly. I would suggest going here if you need to help out your ride.

Lacey Welch

★☆☆☆☆

Edited a year ago

Sorry for the long rant, but I have to say this to save other people their time and money. Total Package Detailing on Pershing street is the company. First of all, running a detailing business out of a storage unit with no signage or business logo was the first sign that this was not gonna go good. Second, when dude was vacuuming, his vacuum hose kept rubbing on the paint, along the rocker panel and bumper. When I pointed it out to him and showed him the scratches and marks, he tried to say they were already there. Then he took a buffer and said show me what you're seeing. When I showed him again, he buffed three small swipes and asked other guy if it looked good, not me. Then he said, it was better than when it came in. A detailing company....its supposed to! How about, not scratching the vehicle? Third, when they said they were finished, there was still sand and some small stones all over in the back. When I asked if he considers that clean, he pulled the vacuum over and began to explain to me how a vacuum works, showing me the bristles. I said, I understand how a vacuum works, it is supposed to suck up what you left on the carpet. Then he said, we get paid $200/hr. If you want more than an hour, then you will have to pay more. I didn't care how long it took, I wanted a job done right. I came to get it detailed. How do you offer different package rates for a car you've never seen and don't know how much time it will take to finish the job? I paid money down up front and had to pick a package based on what I thought the degree of dirtiness for my car was. Ridiculous! These photos are after I asked him to vacuum again... The windows were smeared, the handles and dash have rag marks and all smeared. I have spent more time in my driveway cleaning my car than this 'detailing' company. Very defensive and full of excuses and unprofessional customer service. This is an update after he left his response on my review... Just by your response on my review, shows your attitude. You make up excuses, will not take responsibility and only blame the customer. Which most of was bullshit lies. You should not have called me and left me multiple texts trying to explain away the bad service and poor cleaning job. To the point where I had to block you. If you are detailing a vehicle, then you should not have things fall out of the seat after moving it. You asked me to pick a package prior to even knowing you and how small and unprofessional your 'shop' was and ill equipped it was. Also, I didn't know you were going to over anzlyse the vehicle for 15 minutes. You didn't even start until after 9 and was done by 10. Less than an hour to detail a vehicle. You made it sound like you had a crew, not one employee, plus an old hobbling man. I could hear your hose rubbing on my bumper and across my car while vacuuming, that is why I said something. Work on your customer service skills. I wouldn't have paid you another dime for the 'job' you didn't do. No detailing should be $225 for less than an hour. You are completely unequipped to run a detailing company. A small shop vac on a rolling tool cart and some spray bottles, which didn't clean anything. It left smears all over my windows and doors. I ended up doing all of it by myself at home and doing a way better job. If you start charging $400 for used vehicles, as you stated, you better step up your game. The proof is in the pictures. The text was a screenshot and just a small portion of the huge long text sent.

Bill Janusheske

★★★★★

Edited a year ago

I bought a used 2022 Lincoln Aviator Black Label a week ago, and was concerned about keeping the interior protected. Matt was very thorough in explaining what the process was going to involve, and he and his assistant Mark were very thorough performing the detailing. They cleaned every nook and cranny and the car looks even better than it did when I bought it. I am very satisfied, and am considering having the exterior detailed also. The shop was clean and organized. Overall, they more than earned my 5 star rating. If your car needs a thorough cleaning, bring it to Total Package Detailing. You definitely won't regret it. Update: After I had the interior done, I was so impressed with the results that I decided to have the 2 stage exterior (Pinnacle Package) performed on my 2022 Lincoln Aviator Black Label a week later. Once again, Matt and Mark did not disappoint. The car looks flawless, better than showroom. I was just floored with the 2 stage paint correction and the Crystal Serum Ultra application. The paint looks like you could reach right into it, and is so clear that I could shave in it. The wheels and tires look brand new. The level of detail was amazing. Every inch of the car was treated, including all of the hard to reach areas around the headlights, the entire front end area, and the grille. The head and taillights were also polished and coated, along with all of the glass. Overall, if I could give them 10 stars, I would. This car is a long term investment for me and I wanted to protect the value as much as possible. Once they are done, they even report the application to CarFax so the insurance company knows in the event of an accident. If you want to protect your investment, I strongly recommend that you go see Matt and Mark. You will definitely get what you paid for, and then some. Thanks for a FANTASTIC job, guys!!!

Cindy Overton

★★★★★

6 months ago

Fantastic! Matt and his crew did the best job I could ever hope for. Mustang Sally looks better than when I bought her. First show since the detailing and she wins! Tons of comments on her shine and glow. Highly recommend! All my other cars are going into Total Package Detailing one at a time now.

Lisa Van Eyck

★★★★★

a month ago

It was awesome Matt did a fantastic job and my car was a hot mess! I highly recommend total car detailing!

Captain Red

★★★★★

Edited 4 months ago

The service seemed a little pricey to me at first but then you get what you pay for. Matt & company did an excellent job. The car is 23 years old, a classic, and it now looks GREAT! And, with the new ceramic coating, I don’t have to wax it anymore. Even the windows shine. The service is professional and personal. What he claims is what he does. It was done meticulously with great care and attention to detail. Check out the video on how to detail a rag top. That’s my corvette. Great job. You get what you pay for.

Adam Carey

★★☆☆☆

Edited 2 weeks ago

I ended up getting the pinnacle package… When I talked to Matt he said he liked to take his time to get the job done right claimed it would be “three days” however took him one day to finish the job it seems like… I’m looking at my rear bumper and I see paint swirls still all over the place. Can’t say it’s cause I “drove my car” as I let it sit for about 3 weeks since I’ve got my car back. Will post photos later where it looks like Matt didn’t even work on when it’s light out… Kinda not really thrilled at all considering I forked out 3K . If this is resolved or looked at I would consider editing my review as of right now I’m kinda not even happy with what was done as I was promised and paid for this job to be done correctly and the time to be taken.

Rob Ketter

★★★★★

a year ago

Matt is incredible at his trade. He has a keen eye to detail and doesn’t let anything leave his shop until it’s just right. I feel confident that whenever I take my car here he will take great care of it. I had a ceramic coating and detailing in 2023 and came back in 2024 for the required annual inspection. It left the shop looking incredible and the coating is still performing great. I would recommend coming here if you value quality work.

Kim Blackwell

★★★★★

3 weeks ago

Extremely positive experience! Matt is a very detailed person who looks for perfection in his work and that’s all anyone can ask for right? I will certainly be referring anybody that is looking for this type of service to his business and look forward to working with him again.

Scott Grabau

★★★★★

6 months ago

Matt did and excellent job with my Dark Horse. I was very impressed by his attention to detail. He gave me a quick demo on my truck and educated me on the process. I have since been back for my yearly detail and he gives it a once over and fixed some paint chips. Couldn't be happier. Great service.

Norb Wessely

★★★★★

a month ago

I am totally impressed with the outcome of my ceramic coating done by Matt at Total Package Detailing. My Lexus RX350h only had about 1000 miles on it and looked pretty good from the factory. My plan is to keep it for the long run and after speaking with Matt I was convinced to let him do the job. I couldn't be any happier with the job he did! The matador red color seems to have greater depth and an unbelievable shine with not a single scuff mark or blemish. I can't walk past it in the garage without admiring the shine and feeling how smooth it is!!! Thank you Matt for a great job!

Karl Baum

★★★★★

a week ago

I absolutely loved the color and look of the matte paint UNTIL I read the separate manual that came with the car on “How to care for your matte paint”. No commercial car washes, special soap, no waxing, pat dry with microfiber clothes. What did I get myself into? I was having second thoughts until Matt and Total Package Detailing came to the rescue. After the cleaning and ceramic coating application the car looks better than the day I drove it off the lot. The paint protection and time it will save me with future washes is invaluable to me and well worth the money spent. Thanks Matt!

Camille Lemmers

★★★★★

3 months ago

I cannot say enough positive things about my experience at Total Package Detailing. I brought in a vehicle to Matt that I had just purchased to have some deep scratches in the hatch repaired and a ceramic coating applied. I was very concerned about those scratches. Matt inspected the scratches under a special light and suggested what he would do to repair the deep scratches. We also walked around the vehicle and he showed me NUMEROUS other lighter scratches, swirls and chips in the paint that I hadn’t even noticed yet! Ugh! But I was very confident that my vehicle was in the best hands to be taken care of. Matt explained the different types of packages available and I chose the Two Stage Ceramic Pinnacle Package and Deep Scratch Repair. Matt and his crew worked on my vehicle for two full days, and I picked up the vehicle the third morning. All I can say, is what an absolutely AMAZING transformation! The paint looks like showroom quality!! The deep scratches on the hatch that I was SO concerned about are completely gone, and I would even say that spot looks better than when it rolled off the assembly line! And for the rest of the body, no more swirls, scratches and chips! All of the paint, chrome, wheels and even windows just sparkle! Final thoughts: I am beyond grateful to Matt. Not only is my vehicle restored from all of the scratches and chips, but it is now protected for years to come. Matt is very detailed and knows this trade like nobody else I’ve ever spoken to. He uses top of the line products, has a beautiful shop and a great team. He takes great pride in taking excellent care of your vehicle. If you want your vehicle serviced better than you can ever even imagine, see Matt. Don’t think twice!

James Weis

★★★★★

4 months ago

I contacted Total Package Detailers, and spoke to Matt. I made an appointment to have the Van inspected. After the inspection, Matt explained how & what they were going to do to resolve the problem. A day later the Van went in for repairs! The next day, I received a text stating that the repairs were completed! I went to pick up the Van, and found that Total Package Detailers had gone above and beyond! They detailed the inside and revived the outside too! Our 68,000 mile vehicle looked like new! Thank you Matt! The Van even runs better now!