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About Business
- Warehouse-like home improvement retailer
- Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).
Google Reviews
TERESA LEE WILLIAMS
★★★★★ Love Home Depot. One of my favorite places
Crystal Johnson
★☆☆☆☆ Absolutely awful service. I bought a hot water heater manufacturer defect and they only would give me in store credit couldn’t order what I needed to replace it as it comes online so now I have over $600 that I can’t use. SoI decided to just get another and doing the exact one from another company same sku and even though the policy states they price compare the in store customer service refuses to uphold any policies on the website or placed in store when I point it out. This is false advertisement and misleading. If they don’t want to do it they won’t. The customer service cashier with glasses and braids on 10/6 at closing was absolutely rude actually told me i I was arguing bc I asked about the policy on returns as well lied and said the manager said they wouldn’t return it at all because there was an argument (that didn’t happen) I asked for the managers name and she walked up and I asked about the employees accusations of not taking it back she stepped in turns out the cashier was already clocked out even though she was still at work and I was her customer and she wasn’t giving me the correct amount of refund it went from $444 to $625 once the manager stepped in. Home Depot has been an absolute disaster to use for home improvement and appliances. Contacted the 800 service number and they stated what the customer service cashiers said about price compare was absolutely incorrect. How does Home Depot allow these in store ppl to not comply with their policies?
Len Swann
★★★☆☆ This location is very neat, organized & always have what I need for any project. However, the workers in the customer pickup area on 1/8/25 @10am needs convergence training on quality customer service, professionalism, and maturity. I guess me coming to the store to pick up my items was interrupting their personal conversation. Borderline rude, dry and just an overall disinterest.
Visitor Reviews
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