O'Reilly Auto Parts

Mark Parker

★★★★★

4 years ago

Customer service is top notch here..always helpful even if they send you somewhere else to find what you need..what should be expected for any business

Casey Tripp

★★★★★

6 years ago

Monroe Louisiana store - They installed a battery in a very difficult to access area of the motor. Car said the temperature that afternoon was 106. They didn't complain and thanked me for my business. Very professional.

T.D. Mc

★★★★☆

6 years ago

Jeremy at the Lakeshore location is very knowledgeable and helpful. These folks are always friendly but some not as knowledgeable as they should be about common mechanics. Otherwise helpful in locating whatever parts you need.

Danee Duke

★★★★☆

6 years ago

The young man that helped me was so nice and completed the task quickly. My only bad remark was the price seamed a bit high. But every thing is high these days

Michael Deckard

★★★★★

a year ago

Billy is a genuine pleasure to interact with. He's knowledgeable and generous with sharing his experience.

Dan Greer

★★★★★

4 years ago

Went for a rear wiper blade. Ran all around my home town with no avail. We drive all the way to Monroe, and to be honest they were the 1st place we saw. After no luck back home we took what they had.A Bosh brand,which I thought was an autozone brand. Oh well they had a sale. And they are a few bucks more than the rainX one.Im so happy now.We have an O'Reilly here but they didn't have one in stock.

Blake Thornhill

★★★★★

9 years ago

I have been going to this O'Reilly's for 10 years now and they are always helpful. If they don't have the item you need in stock they will work to get it as fast as possible or tell you where you can find it faster, whether or not its with O'Reilly's.

Brenda Ivy

★★★★★

2 years ago

Very friendly workers. Was on our way out of town when a check engine light came on. Stopped and really nice guy came out, hooked up machine, found the problem and explained to us that it would be ok to go out of town and have it checked when we came back home!!

Emmett M. Mapps, Jr.

★★★★★

3 months ago

Great customer service

evelyn davis

★★★★★

3 years ago

Customer service wonderful, the lady in the store was very helpful and very nice easy to talk to like my mommy. I will always come here new in town she made me feel very welcome.

Eve Sears Whitaker

★★★★☆

5 years ago

Very courteous staff and clean store. Lack of knowledge with the employees at this location that day maybe always so to save time go to the Auto Zone up the street, they saved me from looking into ordering a dealer part all because the employees did have knowledge of the parts! Maybe it was just a bad day because Oreilys has always been just as good as Auto Zone when in my home town! Price wise and employeee wise maybe just try another location near you!

Alvin Calhoun

★★★★★

a year ago

The young clerk was a great help. I didn't have all of my vehicle's info and he said well I can get it off your vehicle.

August Gough

★★★★☆

Edited 3 years ago

Shopping experience has increased significantly over the last couple of years but sometimes their in-store stock will not actually be there, just shows it in stock. Has happened several times but remedies were offered every time

Kevin L

★★★☆☆

6 years ago

Like most franchise auto parts stores where the owner doesn't work in, the help sometimes doesn't know anymore than the customer. They're great at helping you find stuff but not so much at diagnosing stuff. Typically young guys without a lot of work mechanical experience are employed. Some are better than others and they have a high turnover. I use them quite often but have learned to not have high expectations with finding an answer for issues. I look to the web for most of my diagnosing.

Papakuj

★★★★★

Edited 2 years ago

I recently needed a tail light bulb for my van. The lady was very nice. She found the part, gave me a screwdriver and I completed the installation there in the parking lot. Could not have been easier

Michael Chriceol

★★★☆☆

5 months ago

Not very friendly and certainly not helpful

Shadly Powell

★★★★★

5 months ago

These guys are awesome. Been here multiple times. Always really knowledgeable, friendly, and helpful.