Take 5 Car Wash

Benito Ortiz

★☆☆☆☆

6 months ago

Scratched the truck & took like 25 min just to get a simple wash.

Sidney Jackson

★☆☆☆☆

3 years ago

I been going here for three years and just recently I went through there and it was closed due to a breakdown mechanical issue. So the manager told me to come back at 12pm it will be back open. I came back at 12 and when I came out the wash and park my car I noticed a film of coating that had my car looking darker then the black paint. So I told the manager to come look at my car and he told me that it was hydraulic oil that came from the washer that’s the reason why they were down earlier. I have been trying to get in touch with Herculese the store manager but no one has returned my phone calls. The manager wrote up an incident report but no one still hasn’t responded.

Laurie Langston

★☆☆☆☆

a year ago

I brought my Yukon to your location to clean it up. However, my Yukon came out the same it went in. My front windshield was still covered in bugs as well as my hood and grill. Had mud under my wheel wells and streaks down my doors and tailgate. Will not purchase a membership at all. Not worth the $22 I spent. I spent more expecting a better wash!! Boy was I wrong.

Emily Bautista

★★★★★

a month ago

I had an amazing experience here at this car wash Marissa and her team member did an amazing job scrubbing my car I would most definitely recommend coming here will be returning back.

Meagan Kinney

★★★★★

3 weeks ago

Such friendly staff and they were truly helpful they had my car looking brand new.

Clinton Hamner

★☆☆☆☆

5 months ago

I have a membership here and the RFID readers never work. There's nothing more annoying than paying for a service that you can't use. I shouldn't have to sit there and wait on someone to come let me in. Maintain your equipment better

Zuleima Perez

★★★★★

a month ago

Best service I had so far. Marisa and team mate both team tag on scribing my vehicle so both side were extra clean! Thank you!

Anthony Jimerson II

★★★★★

Edited a month ago

Stopped by DeSoto area seen new faces customer service was great Mrs p and her crew was Redric B. And Marissa was great as well

Pam Twilley

★★★★★

a month ago

This one of the best car washes so far to go too , they had the best service my girl Marissa was very good and nice with customer service would recommend this place highly

mark kerr

★★★★★

2 weeks ago

Better management and staff that cares...The only suggestions is make sure all vacuum are working and please support the team to fix the control button because they are having to go inside to push the button to move the cars...but again its good to see the changes!

H Daniel

★☆☆☆☆

10 months ago

This was by far the worst car wash.I have ever been to in my life. It was not only not worth twenty two dollars it wasn't worth five dollars. You be the judge and look at the pictures attached. I don't recommend it and I'll never go back. Now I know why they're never busy.

Robert Mccallum

★★★★★

a month ago

They had excellent service especially my guy Kedric brown

Andrea Scott

★☆☆☆☆

3 weeks ago

I am very disappointed with the customer service I received at the DeSoto location today. I have been a loyal member of this car wash for over a year, even during times when the wash was temporarily down for maintenance or broken. Unfortunately, my recent experience was extremely frustrating and not handled properly by the older lady in the office. My personal vehicle has been in the repair shop since December, yet I have continued paying my membership for December, January, and February. When I attempted to bring my loaner vehicle through the wash, since my “family membership”(meaning more than one car)was still active—the Lady staff member in the office was unprofessional and unable to locate my account and did not seem familiar with the process for updating vehicle information or changing my vehicle until mine got out of the shop. She refused to assist me, even though customer care later confirmed that the vehicle on my account could have been temporarily updated until my car is returned. This interaction was handled in an unprofessional manner, and the lack of knowledge about basic account procedures created unnecessary inconvenience. After consistently supporting this business, “I expected much better customer service.” Unfortunately, this experience has caused me to reconsider continuing my membership. It’s sad that she would rather lose a customer instead of taking extra time to do her job.

Christina DeLeon

★★★★★

a month ago

I had such a great experience today thanx to the friendly kind n assertive service I received at this location. It makes the experience go nice and smooth when u have employees such as Marissa and Kedrick who made sure I was satisfied with services provided. Fun and professional I jus want to give a big thank u to these two who did such a great job and will definitely have me coming back again!

Johnny Johnson

★★★★★

3 weeks ago

Ms. P. Is on it she changed the lackness and put workforce back into this place l love her attitude, Ms. P. Makes sure you feel the. Love and you have been cared for. Ms. P. Were you been all my life washes. Keep her here she is loved. Much love Ms. P. Johnny Don't Change keep being you and cleaning up the trash. Thank You. SHE NEEDS A RAISE. Belt line location

Jessica Torres

★★★★★

a week ago

Everytime I stop by the DeSoto car wash here recently I've gotten great experience I love to see Mrs p Mike and Marissa out there really working as a team. But what bothers me is that from time to time I see them getting cussed at and I sit and wonder sometimes how they deal with it. Well hats off to Mrs p again I can tell by her string leadership we have a good and trustworthy team now . And for that reason I'll continue to come .

Cardell Holmes

★☆☆☆☆

3 weeks ago

Was at the beltline location on the 31st becuz they were the only car wash open when temps were below freezing. Upon entering the car wash the first brush that hit my car ripped my valve stem off my tire and the tire completely deflated before getting to the end of the wash. I submitted a claim for the new tire and roadside rescue and to my had the audacity to DENY the claim stating it’s not their fault. My car was perfectly fine when I pulled up. Afterwards one of the employees started “it was too cold to operate the car wash” and closed the wash and begin turning customers away. So how isn’t it their fault? I’ll be cancelling my membership immediately and tell everyone I know to go elsewhere. I hate companies that try to get over on customers. You never win when you play dirty.