Take 5 Car Wash

Desiree Lake

★☆☆☆☆

7 years ago

We purchased the $20 wash and received the worst wash I've ever had. My husband spoke to one of the employees (he might have been a manager) and the employee came over and hastily wiped the vehicle down with a dirty rag. You can tell that they don't care about the mission only the money. They have very few dryers and don't dry your car at all. Every car comes out soaking wet. No thank you. I used to go up to Spring Lake to the carwash by Wal-Mart, so I will have to go back there because there's more value and the dryers are great. I've attached some pictures of my vehicle even after the employee stopped it down. We will not be back.

C Cab

★★★★☆

4 years ago

Very easy very courteous paid for was $10 basic because I am driving into rain tonight but wanted a wash for now! FREE VACUUMS after wash! I pre before but was ok with this! NOT RUDE like TOMMY CAR WASH!!! So now every time I’m i. Town I will come here! Also buying my family member who lives here a “monthly” pass great prices!!!

Kimberly Sanders

★★★★★

6 months ago

What an amazing car wash experience! I was blown away by the quality of the wash and the exceptional service I received. Trey, one of the attendants, was incredibly helpful and went above and beyond to make sure my car was spotless. He was friendly, professional, and clearly takes pride in his work. Thanks to Trey, my car looks like it just rolled off the lot. I highly recommend this car wash—you won't be disappointed!

David Thompson

★☆☆☆☆

10 months ago

This is David Thompson, and this is my fourth attempt to reach out regarding the damage to my vehicle. It has been over a month since the incident, and I have yet to receive any meaningful assistance. I was initially contacted by a support representative, but after that single communication, there has been no follow-up. This lack of response is unacceptable, and I am left with no choice but to pursue legal action. I have documentation from the date of the incident, and I will be submitting it to the court system in North Carolina as part of my claim. Please consider this my final attempt to resolve the matter before proceeding legally. An I don’t appreciate you all deleting my comment either 😡

bernice gutierrez

★★★★★

3 months ago

Sammy was an awesome attendant!! She was very kind and walked me through the different membership options. I had a great experience. 10/10 recommend!

Janice Shue

★★★★★

5 months ago

I had a fantastic experience thanks to Sammi’s exceptional customer service. From the moment I arrived, she greeted me with a friendly smile and made sure I felt taken care of. She was knowledgeable, efficient, and went above and beyond to ensure my car was spotless and that I understood all the available options. It’s rare to find someone so dedicated and personable—Sammi truly made my visit a pleasant one. I’ll definitely be coming back, and I highly recommend asking for her if you want top-notch service!

torie quismundo

★★★★★

6 years ago

I love the convenience of this car wash! It is quick and easy. They offer a monthly membership. When you pull up to the self serve kiosk there is typically an employee there so you even have to think. Their vacuums always work and they have carts with towels and window cleaner. They also have air blowers which is great for blowing the dog hair out of my car. I’ve had the monthly membership for a few months and will zoom in for a quick wash and clean then head out quickly with a nice clean car.

Julynn Washington

★★★☆☆

4 years ago

I visit Car Wash at their various locations. I like the fact that you are able to find one in the address I travel since I have the unlimited package for multiple vehicles. The automatic car wash is pretty much what you would expect it gets the dirt off. I'm not had any experience with scratching or chip paint so far so that's good. On occasions there's some tough spots that are missed but generally it gets the job done and keeps the vehicles looking presentable. There are plenty of vacuum areas for use once you are finished with the car wash. They're trash bins so you can dispose of your garbage. On a not so positive note, I've experienced many occasions when the vacuums were not up to par. The suction pressure was horrible. I found myself going from spot to spot looking for vacuums that had enough pressure to get the dirt from my floorboards carpets and mats. I hope they will look into this and make sure all vacuums are working properly.

Roderious Hammond

★★★★★

4 months ago

Sammi, is an amazing employee. Her customer service is extraordinary, serving with a smiling face and made me feel welcomed as soon as I pulled up and rolled my window down. Explained all the options that are available and even gifted me a car freshener! I recommend promotion and/or raise immediately!

Zachary Martin

★★★★★

5 months ago

I had a great experience today at take five car wash! I just wanted to give a special shout out to Paul. Paul was great at helping me find exactly what I want. He was extremely professional and made my life much easier. To the ownership of take five car wash, you have a good one in Paul!

Jason Choi

★★☆☆☆

9 months ago

Lots of vacuums do not work! Some brushes don’t work, my wheels used to be silver, now it’s black due to constant frictions, and my freaking plate always gets bent on a same side! Good thing my car is old, I wouldn’t come here if it was new! Stay away from this place. The other one in Fayetteville is nicer as they offer contactless wash for black cars.

Brittany Garbrandt

★★★★★

3 weeks ago

Such a clean environment, friendly workers, and the boss Aquinda is amazing!! Highly recommend!!

Zione Taylor

★★★★★

2 months ago

I love this place. Whoever was working today was really amazing. I asked the gentleman on shift knew if there was any places near by where i could power wash my mats, he gave me a recommendation and also power washed them for me. Thank you so much (1/2)

Vivian

★☆☆☆☆

Edited a year ago

How do you rate NO STARS!?!? I paid for the $27.00 with the membership and the lady signed me up and no one told me that the top brushes wasn't working! I go through and afterwards I stop to check it out and the roof, top of my hood, top of my sides and the back of my vehicle looked the same! I went right back over and told them and they sent me through again at no charge and no difference so I went inside and the same lady that was outside the first time said they were having problems with the top brushes not working. Hello!? Why didn't you tell me first and others that are paying to get a car wash here!? My option she gave me was she would help me wipe my vehicle down. I said I didn't pay $27.00 to clean my own vehicle so just give me a refund. She said they couldn't do any refunds! So needless to say they did nothing to help correct THEIR PROBLEM! Instead keep that from customers! My first visit to a 5 Star and my last! They should change their name to reflect their customer service as No Star!

James Somerson

★★★★★

2 months ago

The quality and convenience of this Car Wash are well worth the Membership price. Excellent! I am a Lyft Driver, and count on your locations and service to be successful. I would, however, like to make a suggestion that could easily improve your operations even more. I was on a trip the Anderson South Carolina last year. I went to a very similar car wash that had a mat washing station. Just a simple shallow sink and hose with a drying rack and an air compressor to aid in drying the mats. It would be an outstanding addition to your facilities. THANK YOU!!

E.T. Freshbars

★★★★★

3 weeks ago

I received incredible customer service from Bryan. He was kind and attentive to my vehicles needs. Plus they don't charge you to use the vaccum. I'm be a repeat customer

Brandon Thompson

★★★★★

5 months ago

Sammi is always professional and nice the parking lot is always clean and the detail centers are always stocked with everything I need . Highly recommend take 5 for all you car wash needs