Google Reviews
Sheila P
★★★★★
10 months ago
The car wash provided excellent service from start to finish. The attendants were friendly, and the car wash was thorough. There were also various additional products available to complete the process.
Cerita Moultrie
★★
☆☆☆
10 months ago
I was on an important call when I arrived at the car wash, I let my window down to receive the air freshener and I was immediately hit with smell of marijuana, which instantly gave me a headache. The wash on my vehicle was less than stellar. I proceeded to get a washcloth to dry my vehicle and there weren’t any. The place had trash all around, there were several vacuums that were not working. I was on that side of town for a Dr.’s appt (Midfield/3rd Ave) so I stopped bc it was convenient, and also there was no landscaping. I usually go to the downtown location, it is the cleanest one(to me), noise level is controlled and there are cleaning supplies and washcloths. I was hit from behind while getting my vehicle washed at the Eastwood location and the driver blamed the car wash and the car wash blamed the driver, fortunately there was no damage. I am a member and it means so much when the establishment is held to a higher standard and you feel safe while there. Remember, customer service is EVERYTHING .
K Battle (Resindripp)
★★★
☆☆
a year ago
I had a membership but canceled it. The rise cycle is garbage and doesn’t get soap off. The top of my vehicle was still dirty. The vacuums never work. Other than that, it’s a regular car wash. However I do appreciate the complimentary rags and glass cleaner
Tommie Albright
★★★★★
Edited 5 months ago
Overall wash is exceptional. Company could do better with having a supply of towels and having the vacuums maintenance more often for better use. Derrick and Charles are two of the best located at the belview heights location.
Big Daddy 1960
★★★★★
6 months ago
I was having a problem with my windshield decal that the computer reads b4 going through the car wash and the Young man in the office handled the situation with professionalism the entire process. I am going to start coming to the 4th Ave South Location from now on. I'm glad I decided to visit this location today! ⭐️⭐️⭐️⭐️⭐️
CJ THa Sticman
★
☆☆☆☆
Edited 2 years ago
My Vehicle Tail light Was Damaged at the Crestwood Location . Even though the video evidence showed how and when the damage occurred, the manager Darin Jones Denied the claim that was put in to get it repaired claiming my vehicle was damaged before i came there. If my vehicle had just left the dealership previously and the dealership has pictures of my same vehicle with no damage how can it be broken before. Being along time member gets you no benefit. If your vehicle gets damaged at Take 5 Car wash they will not repair your car.
Lawrence Arrington
★★★
☆☆
7 months ago
When you all first opened i received 15 on my wallet app every location i go to no one knows how to take the $15 off so I can use it towards future payments. I just renewed my account even the managers don't even no how to take it off,the shop on 3rd Avenue in BIRMINGHAM IS AWFUL NEVER IS THERE DETAIL EQUIPMENT ALL VACS ARE BROKE ON ONE SIDE I HATE TO HAVE TO GO ACROSS TOWN TO GET MY MONEY'S WORTH.PLEASE HELP 3RD AVENUE BECAUSE IT LOOKS SAD.
Veronica Edwards-Johnson
★
☆☆☆☆
2 years ago
I went to get contact info. The scan processed me thru. Only 3 vacuums working. Carwash quality poor I have asked you to cancel and refund my 3 months of service not rendered@ $39.00 /$17 unlimited wash Take 5 Bessemer Super Highway, Alabama
Reginald Stinson
★
☆☆☆☆
a year ago
The staff did all they could to help me. The top of my car is still filthy. The vacuums don’t work. None of them the on third Avenue sucks the owner needs to do something about it making all that money charging people and the equipment is awful pitiful, terrible a disgrace.
Lakeshia McCants
★★★
☆☆
2 months ago
I have had a membership for a minute.The wash is ok but it leaves black streaks on my car.The vacuums need to be worked on the pressure in them sucks
Antwaun Horn
★
☆☆☆☆
a month ago
Went there yesterday they were still open didn’t like the workers attitude.it was one car there vacuuming,others didn’t work.so I moved to another one.they talking crazy said its over with the man said shut it down smh.but it was like still early when I came didn’t like they service as a customer.
Quentin Langford
★
☆☆☆☆
11 months ago
I’m here in Birmingham, Alabama and I visit one of your locations in five points. I pay every month for a car wash and I go to your car wash often the workers there are very nice and polite. It’s a shame the way y’all do the workers at this location. They keep it clean. They try to keep the customers happy everybody that comes to that car wash. enjoy them because they make your car wash look good. The vacuums don’t work. The smell of water is coming up from the ground. The brushes are dirty and tow up the wash the cars the car still come out dirty that’s not right for those workers and then y’all try to blame the workers for the problems that’s going on at y’all business but I’m gonna give y’all one more month. I’m taking money off of my car if y’all don’t improve, I’m gonna find some type of way to get a lawyer to sue y’all for my car washes because it’s not fair to me and it’s not fair to your workers.
Kwesi Pollock
★★★★★
6 months ago
Great car wash for the price. In and out pretty quick. They even offer free cleaning products for the interior and windows. The workers are very nice and helpful.
Derrick Marshall II
★★★★★
5 months ago
I love the car wash but the vacuum sometimes don't work well and I have to vacuum twice some times three times. Overall the staff is awesome and so is the service.
Nedra Smith
★★★★★
5 months ago
My only concern was that the vacuum was not as powerful as I expected during this visit only though. Everyone was helpful and I enjoy the ride to come here and use the drive thru car wash
Linda Swanson
★★★★★
7 months ago
Pleasant hospitality of staff assisting getting into car wash. Also excited about the supplies furnished to assist you in making sure your car get extra cleaning care!!! I purchased the monthly car washes so I can get my car washed often as needed.
Alesia A Dennis
★★★
☆☆
6 months ago
The first wash did not do it for car had to run through a second time. To many vacuums out.. no towels or car shine. I know car shine is included with wash but it does not work properly and tires are still dull. I keep coming to support my neighborhood.
Veronica Cotton (Vee)
★
☆☆☆☆
2 months ago
They NEVER HAVE THE CLEANING SUPPLIES YOU NEED TO DETAIL YOUR VEHICLE! TODAY THEY HAD RAGS ONLY! EVEN THE VACUMS SUCK! THEY HAVE ABSOLUTELY NO SUCTION! SMH THIS IS A DISGRACE TO THE TAKE 5 RACE!
Jalisa Cave
★★
☆☆☆
7 months ago
Great customer service but the pressure of the vacuums is VERY low and I came out the car wash with black streaks down the sides of my white car. Price was reasonable being that I was gone pay for a $22 car wash and the membership was the same price for the same wash!! So great there .
Rotesha
★
☆☆☆☆
2 months ago
They are very unprofessional, they never have there items needed to clean your vehicle. Indeed I continue to go best the employees there are very nice. Until I received a flat tire in there car wash. Customer service did not to help or even apologize.
