Surf Thru Express Car Wash

victoria gastelo

★★★★★

10 months ago

Love just unwinding and thoroughly cleaning car while my dog get a treat ! So close to Home Depot.

Selenia Beltran

★☆☆☆☆

2 years ago

I had an appointment next door at the ortho I was early so decided to stop for a quick car wash I had stuff on the back of my pick up they ask to take it out I do I left some ropes as they wore tied up stuck I told them they wore stuck the attendant said it wasn’t I was holding up the line of more cars that wore waiting for a quick car wash. I told the attendant that I had an appointment and that I would just come back and I would remove it before coming back. She told me to try and go to the Mister car wash around the corner. Thank you for the recommendation, mister car wash employees wore very friendly and help full

Emily Massrey

★★★★★

2 years ago

Quick and easy to take the car here. The memberships are very reasonable, and the employees are very friendly! They always offer my kids a treat when we stop here - the car wash is one my kiddos favorite places to go.

Jordan Barajas

★☆☆☆☆

2 years ago

They are quick to sign you up for a monthly subscription but make it super difficult to cancel it. We totaled our car that has the monthly subscription and now all of a sudden nobody knows how to cancel it and nobody has returned my calls. So now we’re stuck paying a membership on a car we don’t have anymore

Juh-STEE-nuh Delgado

★★★★★

a year ago

I literally go everyday and clean out my car lol they are all super nice and helpful. I've locked my keys in the car while there and they have the whole kit to open your door, i was beyond happy and thankful. Excellent guest service

Terry Carver

★★☆☆☆

a year ago

I would rate 5 stars if I wasn't so upset with management at this point. I started new membership special for $14 in July. After July fee goes back to $39,99. I happened to be scrolling thru my bank statement and noticed was charged $39.99 for first month. I have went thru car was atleast 7 times each time leaving my name and number for management to call in regards to payment. I have called 4 times leaving name & # also. I have since canceled due to no response on refund. This is terrible customer service for Surf Thru on Prosperity. I called again today let's see if I get a call back? How hard is it to call your customer's? Check your statements for charges everyone.

David Candelaria

★☆☆☆☆

a year ago

Has nothing to do with this specific location (however a promise to get a call from corporate was made and not fulfilled) I think it’s ridiculous that after leaving 5 voicemails about my account they still do not return my calls. I asked for my account to be cancelled and yet still got charged for a month. It was only officially closed in person at this location because of my complaint. So unprofessional to ignore customer voicemails and concerns.

Kerner Medina

★★☆☆☆

Edited a year ago

I pay monthly & am upset that they do not replenish their car bags & wipes in the drive thru area. You have to stop & ask someone to get it for you. Ever since they raised the monthly price, they stopped filling up the dispensers. .

Andy Lai

★☆☆☆☆

a year ago

Paid $25 for their highest level wash. It did not wash the back at all and when I told them they let me go through a second time. I notified the attendant at the front of the car wash and he barely sprayed the back with a pressure washer. I had to wiped the back clean by hand after two washes. It also left scratches all over the sides of my vehicle. Honestly the worst experience I’ve had at a car wash

Nancy Goodwill-Rose

★★★★★

9 months ago

I have a subscription, so I can go anytime I want at any locations. When I stop at the cashier to get the dash wipe, the staff is always pleasant. Have no complaints

Kathleen Grant

★★☆☆☆

3 months ago

No free vacuuming, 2 bucks to get past the gate. So corporate of them. Profit over Community.

Andrea Leon

★★★★★

3 years ago

I have a member ship here and love it. Fernando was so friendly while cleaning my tires such a sweet guy. I love seeing Brenda I always look forward to seeing her every time I come. And lastly Alex is such a great guy keep up the hard work you guys make surf thru a great place to come to.

Javier Cisneros

★★★★★

a year ago

Sahara was an excellent guide and helped me choose the best plan! She was very patient and professional. Will definitely recommend my friends to come here and sign up!

Veronica

★☆☆☆☆

a year ago

This car wash is not the same anymore, the guys who used to brush the cars one on each side are no longer there. Also, the soap machine doesn't put out as much soap as usual, so I pay $35.99 a month and they don't wash my car properly, it comes out dirty. I've noticed that they've also reduced the amount of water they use to wash the cars. You can see the spots from the liquids that the car wash always leaves on my car. I'm canceling my membership today.

Anthony Reese

★★★★★

4 months ago

Definitely very convenient with their members pass... I would recommend this place to all who like to keep their car clean.... nice staff and its always pretty quick...

Hannah

★★★★★

5 months ago

So my car has been having issues where it’ll randomly lock and sadly I locked myself out of my car while vacuuming. Luckily I had the manager Isaiah come help me unlock it saving me BIG TIME from having to pay a lock smith and getting me back in my car without being late to work. A true life saver!!!! I felt so stranded and helpless but he was able to come and get it open within one minute! So if anyone ever has any issues I’m positive the manager Isaiah will be able to help.

Wendy Holguin

★☆☆☆☆

2 months ago

Went through the car wash 5 times a few months back and the windshield still had bugs all over it. It doesn't wash very well and doesn't dry very well. The vacuum is the best thing about it. I pay for the 2nd most expensive subscription and it's not worth it because the car comes out still dirty every time.