Google Reviews
Andrea Alexander
★
☆☆☆☆
3 years ago
My car stopped twice in the wash and I did not get the wash I paid for. I asked the attendant and he stated there has been problems with it so he got the manager. The manager was immediately rude telkikv me I got the wash I paid for and that my car stopped only once, which is not true. He made no eye contact and overtalked me the whole time. He applied tire shine and walked off. I got the $15 wash and did not get what I paid for.
Chris Hill
★
☆☆☆☆
4 years ago
The dryer made contact and damaged my side mirror. I left a report and was told management would contact me. I followed up a week later and was told they had fourteen days to respond. After 3 weeks I followed up again and was told by the manager that corporate should have told me it was do to my aftermarket mirrors. Our vehicle is completely factory by the way. I asked to have someone at least officially tell me they were not going to stand behind their service and after a huffy exchange was told corporate would follow up with me. Of course they didn’t. The damage was only $30 dollars but they didn’t even bother to call me back. The place is in terrible disrepair. Use at your own risk.
Terrie Lindsey
★
☆☆☆☆
3 years ago
The interaction with the manager, Ben at Splash n Dash was terrible. He was extremely rude, disrespectful and dismissive when we noticed scratches all over the hood and roof of my Cadillac Escalade. Scratches that he claimed came from a tree, which doesn’t even make sense. He called my husband a liar and said he could guarantee it didn’t happen there, also no soap came out when my truck was being washed. He stated the wash selection didn’t come with soap, only at the beginning. I don’t know what that even means. I don’t recommend you taking your vehicle here because if something happens you will not get a pleasant response from management. I do plan on getting my quotes and see what the outcome is. But definitely a one star experience.
Karyn Rowley
★★★★★
6 years ago
I love the car wash and it's clean and the free vacuums are a gift. But I use the car wash on 64 West and I just really like the employee's. The woman who work's day's is alway's very friendly and she'll help you no matter what kind of problem you have. , which you don't find too often in a person. 5 star's for sure!😊
Brittney Burns
★★★★★
6 years ago
I came through a few days ago with my teenage daughter driving. She had never drove through a car wash before . the lady working was so nice and extremely patient she had to tell my nervous as all get out daughter 4 times to put the car neutral. My daughter even said after we pulled off I'm surprised that lady didnt yell me!!!
Emmit Folsom
★
☆☆☆☆
2 years ago
Vacuums not working, does not get your car clean. I think it is just there to knock the pollen off cause it sure as hell is not a car wash. Mirrors do not even get water on them they fold them in. Feel like I just wasted 18.$. Don’t expect they will be open much longer things are falling apart.
jeanifer chambers
★
☆☆☆☆
a year ago
This place is horrible. I have been getting charged 24.99/month for over three years for a service I never signed up for. I used it one time and then started getting charged monthly. I have called every month and get told it would get cancled. well here is another month and I am still getting charged. I have been told for the last 6 months that the new owner would call me and get it all fixed. still waiting on call.
Emily Dennis
★
☆☆☆☆
6 years ago
Went today to wash my car before leaving for vacation. I got the $18 package even though I had a feeling I wasn’t going to be impressed with the job. I thought if I got a higher package it would do a better job. Sure enough I get around to the vaccines and the whole front of my car is still completely dirty and other spots throughout my car. Will not be returning.
J B
★★★★
☆
4 years ago
Good place for a quick wash and vacuum. I prefer to buy the $15 wash and give the other $5 to the guy spraying my car. He does most of work anyways. Some of the vacuums might not be working either, but the manager is always chilling inside so any complaints with the service and he'll help you out.
Juan Gonzalez
★★★★
☆
6 years ago
All good for a last minute wash. Needs cleaner sidewalks and new upgraded vaccum wands. These look old and seen better times. My truck was clean but the machine missed the back window in my cab. NO, NO. the tool needs some adjusting to get the full cab. The service was excellent. Thanks.
Khandee Dhymond
★
☆☆☆☆
2 years ago
The vacuums barely work, the atmosphere is "dingy" and the car wash will still have ur car looking dirty once it goes thru. U really dont get soap or anything on ur car during the wash. They should really shut this place down.
Daniel Britton
★
☆☆☆☆
2 years ago
Needed a quick wash before taking a vehicle back to the dealership. Looked it up on Google as it was near dealership. Said it was open till 6 PM. Pulled into parking lot (Saturday) and saw an empty parking lot and traffic cones blocking the bay doors. Not sure what that was all about.
Megirl Cooksy
★
☆☆☆☆
10 months ago
I would give it no star if possible, unfortunately I needed to wash my car and vacuum it.The wash did not clean my car at all and all the vacuum are broke,this place is filthy and no barrel for trash. I demand a refund
Paul Hutchins
★★
☆☆☆
Edited a year ago
Was good service for automated washing of vehicles. Gets mine pretty clean. Can be a little pricey if you go all in on your wash. Update: They messed up my paint yesterday. Some kind of wax stuff splattered all over my paint and left spots on a pearl black finish. Now I have to take it to a detail shop and see if it can be buffed out. I know they don't care. Sign says so. Buyer beware. I won't never go back.
Eric Betts
★
☆☆☆☆
4 months ago
Not actually open at 8am. Tried going at 8:30 am and 9:30 am on Wednesday and it's still closed.
Cody Dunham
★★★★
☆
a year ago
Upgraded equipment made it better. Hours are off. 1/2 the vacuums don't work. Washing water always black. Sometimes they scrub really well before washing and sometimes they only wash 1 wheel 🤣
Kathleen Noack
★
☆☆☆☆
a year ago
Worse car wash in Tyler. Bug wash barrel full of trash. One attendant in office was asleep. Vacuum area full of trash as were the vacuum hose. No mat wash machine or drying towel provided. Not worth $18.00. Never use again worth the drive into Tyler.
kennedy walker
★★★★★
a year ago
Love this place!! Super friendly staff and amazing car wash. The vacuum’s are very good, better suction compared to most i’ve used around Tyler. My car was in bad shape and I got the best wash and it definitely showed!
Christine Colegrove
★
☆☆☆☆
a year ago
I came to visit my mom on 11-23 and stopped to get my car washed. I decided to pay for the top wash at $18. I went through the wash and it didn't rinse off the soap. It left quite a bit of soap on the car. So I drove back and told the attendant. He proceeds to tell me he would wipe it off with windex for a tip. I told him that the soap needed to be rinsed off. He then starts to get an attitude and states I can't go back through and get a free wash. I told him I didn't want a free wash just wanted the soap to be rinsed off. I just wanted what I paid for. He refused. Not only did it leave soap but it hardly got any of the bugs off. If you are needing to get your car washed, don't go there. It will leave soap on your vehicle and then they want a tip to get it off. Also, it doesn't really clean the car and the attendant was very rude. It's upsetting to spend money on a service and not get it. Just beware.
Anthony Pack
★★
☆☆☆
10 months ago
The sign says free vacuum i had all my mats out !!! I get the hose and there is no way to turn it on ... so had to put them back in & go find another place..
