O'Reilly Auto Parts

Concepcion Cuellar

★★★★☆

2 years ago

Everything we need to fix our car and truck, we find parts at a very affordable price! Thank you O'Reilly Auto Parts!!!

Forty Renteria

★★★★☆

3 years ago

I prefer this auto parts store for the prices and everything I need is always in stock. Good place with great customer service!

Becca Whitehead

★★★★★

10 years ago

i had a great expirence even though i did not find the part i was looking for the person that had answered the phone was trying every thing in his power to find the part i was looking for and was very polite and his name was blake and i wish that every one of your employees were like this gentelman

Mindy Ayadi

★★★★★

4 years ago

Absolutely got to be my favorite little store for auto parts of course if I'm not shopping online that is I like the people they usually have everything you need and if they don't they can usually order it for you and they can have it for you usually the same day it depends on what you're ordering and where it's coming from

Amy

★★★★★

8 years ago

Didn't have the part I needed but did help my boyfriend with a very easy and helpful repair that didn't cost $1.00 as opposed to buying the part that was near $100. Thanks for saving him some hard earned money.

Aaron Blanton

★★★★★

3 years ago

Took a vehicle we were test driving to get check engine light checked. The fella that helped us seemed to have insight on the miss the Expedtion had. The vehicle was not purchased.

Anna Ramirez

★★★★★

6 years ago

I just went in to check my battery and alternator. Checked out and they asked if I wanted a code check on my engine soon light. I said sure. Loved the service of seeing how they can help. Thank you!!

James Dean

★★★★☆

9 years ago

One thing I have learned is that from numerous automotive repairs is that if you have correct information nine times out of ten you will get the correct part. The people here are very knowledgeable and assist to the best of their abilities. One thing to remember they are not mechanics they can only really guess at your problem if you yourself don't know.

Winifred Mccullough

★★★★★

Edited 2 years ago

I came the night before and my battery was tested by a worker and he said my battery was good. Came back tonight and another worker named Robert tested my battery and it was bad....Thank GOD for Robert.....he saved the day!❤

Juan Mendez

★☆☆☆☆

10 years ago

I would absolutely never step foot in an O'Reilly again. All because of a worker named Rhonda and her unwillingness to be helpful and her obvious lack of strong knowledgeable work ethic. She obviously cares nothing about the customers which is clear in her demeanor at the front when watching her assist other customer's. Nonetheless I have a mechanic bill of $3,500.00 that could have been avoided if she would have just helped me in the beggining and not lie to me. Save yourself the hassle.

Jeremy Erwin

★☆☆☆☆

3 years ago

AutoZone is way to go O'Reilly's on Gentry parkway and O'Reilly's on 5th Street both were very rude and disrespectful and I'm no longer going to do business with then and I suggest others to go to another auto parts store and they send you cards in the mail lame who wouldn't want in store cash AutoZone on his way to go

Reese “Kabana Klip Belle” Jason

★★★★★

5 years ago

On 11/30/2020 I went into O'Reilly on 2208 West Gentry Parkway Tyler Tx around 4pm and I had the pleasure of being helped by a kind and thoughtful person whom showed great pleasure not only in his job but for making others life easier especially in this pandemic we are facing now his name is Brandon and I'm very grateful to have meet him and grateful that he helped me and my boys Great Job Brandon I will be back pray you get a raise it's hard finding good customer service

Christy C

★★★★★

7 years ago

Great service and great prices! Thank you so much for your help! I always find what I am needing for my car at very reasonable prices and the employees always offer to help me with installing the easier parts on my car! Thank you so much! I will definitely be back!

Joshua Nelson

★☆☆☆☆

5 years ago

The absolute worst Oreilly’s i have ever shopped at. The staff has absolutely no idea what they are doing. We refuse to shop here again. While at the counter the parts salesman was more worried about laughing and joking with other people rather than helping us. Sold us the wrong part. Somehow forgot to refund money for a part and now Oreilly’s says there is nothing that can be done. We shop with Oreilly’s due to our commercial account but if this is how Oreilly’s treats customers then we will take our business elsewhere.

Deena Mills

★★★★★

11 months ago

Russell worked so hard to get me helped and on my way. Extraordinary customer service from this man.

Willis Griffin

★★★★☆

3 years ago

My store for all my auto supplies. I buy all my parts there because I know they are going to be good and last long. No problem if I have to take it back and people know what they are talking about. Good Experience People Makes You Want To Come Back. Thank You.

Dennis Warr

★★★★★

2 years ago

By far the most helpful O’Reilly employees that I’ve met since I started purchasing auto parts from O’Reilly’s. Robert was very attentive and listened to what I said, as well as, gave good advice and helpful information. The store conditions were pristine, fully stocked and very clean. I definitely will be returning to this location.