Google Reviews
Paul Bergamaschi

★
☆☆☆☆
a year ago
These guys do a terrible job! I paid nearly $30 and they hardly did anything. They don't even bother washing their towels. Everything they wiped down has a layer of dirt on it. The glass isn't even clean.
Ivet Ortiz

★
☆☆☆☆
2 years ago
Service was just terrible. Car got scratched contacted them and manager was rude. They didn’t want to take any liability, manager claim it didn’t happen there. I asked if they could review camera footage and they didn’t want to. Please go somewhere else. Also cleaning was poorly done. Save your money. Zero stars for this place
David Haggerty

★★★★★
Edited 3 years ago
Better than most high end spots in the bay...they took their time... Did a great job... And I bring even my cars with special paint to them
Snow Zhu

★★★★★
2 years ago
Efficient work done beautifully. Staffs are very friendly and hardworking. Great service and will keep coming back!
Danny Magana

★
☆☆☆☆
7 years ago
Don't waste your money i paid $30 for a car wash and got a bad service. First time and last time i come here. There was maybe 3 cars getting cleaned so i dont understand why the job wasn't done right. They did not clean the interior of my car there was trash that i had left there and there was dust on the dashboard and the seats look like did not get cleaned. If you want to give your money away go ahead and go there but I'm done with them.
tiana kirkwood

★
☆☆☆☆
7 months ago
Had to stop coming to this car wash due to theft. I brought two different cars here on separate occasions, and items went missing from both vehicles. On top of that, the interior cleaning was horrible . If you decide to use this car wash, I highly recommend removing all personal items beforehand—they steal, and they steal badly. Very disappointing experience.
francisco gutierrez

★
☆☆☆☆
7 months ago
It was my first time doing carwash in this place. I didn’t know what the carwash process was. I parked and I crazy man came up to me screaming “ hey what you want” and start arguing with me just because I was park in a wrong spot. is obviously he was upset for some reason, but don’t take it on clients. The man said he was the manager and owner. No one was higher than him. Did I say he never said sorry?
Dalia Vasquez

★
☆☆☆☆
a year ago
This is not the first time I have come to this place, there is always some mistake when cleaning the car, but this time THEY TOOK MY MONEY! I was going to tip, but when I didn't see it I got angry and decided to talk to the owner. This man did nothing, saying that maybe I left it somewhere else or maybe I didn't even have it there. DO NOT LEAVE ANYTHING OF VALUE, MUCH LESS MONEY.
Kevan Russell

★
☆☆☆☆
5 months ago
Full service? Can I have my cash back? Poor customer service on the exterior; I should've taken a picture of the man sleeping on the post. Lady inside was nice tho.
Sheena Reed

★
☆☆☆☆
3 months ago
This place has gone down in quality of service. The last time I went my car was scratched badly. They refused to take ownership. If you chance it, make sure you check your car before you leave.
Chris Tonkin

★★★
☆☆
a month ago
If you're going on a Saturday it takes forever... They have limited drying staff. But they took their time to do the best they could!!
Esther O

★
☆☆☆☆
a year ago
I have come here several times and they always leave it clean, but this time the person who asks you what service you want first was rude and only told me what service I wanted, I told him which, when I told him that I also wanted the carpets, he told me very rude, well you didn’t tell me, and I told him that I want complete and bad he put the carpets, when they gave me the car I gave him the tips and I got on, on the way to my house he began to realize that it came dirty from many parts, and I parked I checked the folders and they didn’t wash them, (every month I came to this place, no more)
Cleopatra Herron

★
☆☆☆☆
6 months ago
I am deeply sadden to write this review. This has been my main go to car wash for 27 years. Regulars know me, like the one with the red sandy hair and pleasant smile. I always felt taken care of and safe here with my vehicle. The last 2 or 3 times someone has been stealing my belongings (blue jeans and vuse pods) from my vehicle. I purposely removed my blues jeans from the back seat and put in hatchback area so that my back seats could be clean. I know you're not suppose to TRUST anyone. In 27 years this has never happened. God Forgive and God Bless the thief. White Kia Sorento
Christopher Still

★
☆☆☆☆
5 months ago
Would give zero stars if I could. One of the worst experiences, they did a horrible job washing my car. Gave me some lame excuse about some of the dirt being sticky on the car, then tried to ask me for an additional $20 on top of the $30 I paid. This place is a scam, the workers are lazy, and the customer service horrible. Go to other places.
Hannah Green

★
☆☆☆☆
6 years ago
Terrible cleaning. Had to go home and clean the car myself. Don't waste your money here. I honestly feel angry and cheated. Asked them to do better on the outside and they said I'd need a polish for that. I asked for the cloth and showed them it comes right off, they still wouldn't do it. Really annoying. See pictures AFTER the cleaning. Would give them 0 if I could.
Jaqueline B

★
☆☆☆☆
3 years ago
I got super disappointed with the quality of the service. The outside was ok but inside looks like no one cleaned it. A lot marks and dust. I should’ve believe on the reviews here. I know I should’ve said something but I didn’t have to energy to complain and get moody. Btw- I got the 37.99 car wash which I believe it was the best one. Never AGAIN
Kathryn Lynch

★
☆☆☆☆
8 months ago
I paid extra to have my mats cleaned and also paid extra to have the third row of my car detailed. You won’t believe me, but this photo is AFTER I paid $60 to have my car cleaned. I’m furious.
Hunter Calzada

★★★★★
2 months ago
While line May be long sometimes, it is always offset with a great Bay Area atmosphere. While car was being washed I was able to have good conversation and shop . Great experience car looked amazing nice finished.
Meagan Motley

★★
☆☆☆
8 months ago
I rarely ever come here to get my car washed anymore and haven’t been here for like two years because they just really don’t do a great job for the price. But I borrowed my neighbor’s car and I wanted to make sure and return it to her nice and clean. I happened to be at South Shore for some groceries and I was on a time crunch so I decided to give it another chance. When I picked up the car I noticed right away that the front area was a mediocre job, but I figured it is what it is and I went along my merry way off to the next errand. It wasn’t until I got home And looked in the backseat before handing my Neighbor back her keys, that I saw they literally didn’t barely vacuum if at all. I paid for inside/outside and vacuum in case anyone is wondering and tipped. $40 is way too expensive for this kind of job! This is probably like the 10th time that I’ve been unsatisfied with this place over the years, but like I said it had been a couple years and things change sometimes. But don’t waste your time or money. Go to follow Charlie. It’s more expensive when they do it for you, but they do a really good job. The reason for two stars and not just one is because they were nice and timely. Clearly a little too timely but I did pull in and got seen right away and the woman at the cash register was very friendly and nice.
Jose Luis

★★
☆☆☆
a month ago
While this service was highly recommended by a friend, my experience fell far short of expectations, especially for the price. I purchased the Ultimate Car Wash for $42.00 with the specific need for a thorough, hands free wash, for me, due to an injury. Unfortunately, the service was not completed properly, leaving me with significant work to do at home. Key issues I noted upon delivery: · The rear window was still visibly dirty. · The entire driver's side of the vehicle had not been properly washed. · The trunk was not vacuumed as included in the service. For a premium "Ultimate" package, this lack of basic attention to detail is unacceptable. The value proposition was entirely lost; I essentially paid a premium only to have to finish the job myself. Given the cost, I cannot recommend this service in its current state. For the quality received, a basic $15.00 wash would have been a more reasonable expectation. I hope management can address these consistency issues so that future customers receive the complete service they pay for.
