Shell

eSF!

★☆☆☆☆

2 years ago

I just came to this gas station paid $49.00 for gas and wash. I was trying to put gas in my car and not one drop was put into my tank. I tried twice. I then ask the clerk Mary to help. She accused me of filling my tank with gas.. basically stealing. I showed her my gas tank still being at zero and the station showing no money amount was used. She told me if I didn’t use the gas it would not charge my acct but I showed her proof that the station charged my card. Another customer came up to Mary and told her he paid for a wash but the machine did not work, and she quickly refunded his wash. In contrast. Mary slammed the door on me and told me I will have to call the Manager Edger on Monday. Customers service sucks here and the gas prices are extremely high. So I will make sure I never come back to this gas station again. I’ll go to Valero a block away. Thanks Mary for being extremely rude and useless. If you don’t like your job. leave! BTW Edgar the manager I came there today, Friday, 10/20/23, between 5-530. If you are interested in who was clerking and “managing” this station. “ Mary” is not it. Im done being a long time customer there.

Tom Scherlis

★☆☆☆☆

10 months ago

Do not use the car wash here! It shut off mid wash while my car was covered in soap, and the lady refused to refund or run it again because the “printer is broken” and threatened to call the police if I didn’t leave the carwash line after. Rude employee and total scam.

Truth de Leon

★☆☆☆☆

a year ago

This lady harassed me for a free service - free air. She thought it was weird to use the air pump to push put the dirt from the tight corners and edges of my car rugs. The vacuum cleaner can’t get around my chair and underneath well enough and the suction is weak. I was harassed the moment I got there and under CA rules we are guaranteed free air regardless. Section 13651 - Free air and water; public restrooms; display of applicable state and federal fuel taxes This lady took videos of me and pictures without permission so I am posting this to show which one was giving me trouble. Ed, another worker knows I come here often. I come here usually in the mornings to clean and wash my car. Even he use to give me a hard time until we became friends. 5 stars for my friend Ed. I don’t know what these service workers go through but the lady apparently took out frustrations on me today. I sincerely hope this bad berating stops because she was so aggressive. I tried to explain what I was doing but she kept following me for no reason. Wowww!! Be careful here.

Chris C

★☆☆☆☆

6 months ago

!!!DO NOT GO HERE!!! This gas station was way more expensive than the surrounding gas stations. They are situated as the first gas station on the rental car return road and price gouge.

Sarah Smith

★☆☆☆☆

7 months ago

The price Google are claiming is wildly inaccurate. We have stopped here to fill up on the way to returning our rental vehicle based on the fact that Google claimed the unleaded to be $4.80 but in fact it is $6.89! Avoid this petrol station

Ed

★☆☆☆☆

a year ago

While trying to pay for a car wash with my phone, I encountered significant difficulty and it took me about three minutes to figure it out. During this time, one of your employees responded with extreme rudeness, yelling at me and using offensive language. This kind of behavior is unacceptable and highly unprofessional. I believe that no customer should have to endure such treatment. I have the exact details of the visit, including the time and date, should you need them for your investigation into this matter.

Hirra Ahmad

★☆☆☆☆

7 months ago

The car wash doesn’t work, despite advertising its 24 hours. Conveniently located by the rental car return but pathetically non functional.

Nicholas

★☆☆☆☆

a year ago

this locations advertises a car wash… which I needed and it was right next to the airport so it was perfect. Well I pull up today and there are little signs on EVERY pump stating the car wash is nonfunctional at the moment. I was bummed, but I needed to return my rental and catch a flight so I used the window washer to wash off my windows and the hood of my rental that had gotten some little leaves on it from a tree I parked under the night before.. all of a sudden some aggressive Shell employee comes over screaming at me about the car wash. I said “it’s down” *pointed to the sign posted at the pump* and he proceeds to raise his voice, throw his arms in the air, started yelling profanities, ETC just being a maniac. It was wild! I had filled up my car to take back to the rental return at this location- I was not just there trying to get a hand out. Maybe if the car wash is functional- remove the signs on all the pumps that state otherwise? Horrible experience.

Peter Preuss

★★★★☆

4 months ago

Still only $! :) But no air-dryer during exit, some droplets remain on the windows.. Very friendly attendant!

Japinderdeep Singh

★☆☆☆☆

a month ago

Inthink the guy is sleeping inside his d ont see him he put a sign that he will be back in 30 mint never came back

Apostoli Evreniadis

★☆☆☆☆

6 months ago

I’ve never left a 1-star anywhere. Outrageous pricing. 30 minutes later a few miles down it was $4.50 for Premium (compared to $7.29 here).Change your policy, Shell. This is price gouging to take advantage of airport travelers. Not fitting for a well-trusted brand.

WhimsyCult

★☆☆☆☆

6 months ago

Lady at the cashier!!! She is extremely rude and doesn’t want to do a business. SHE LITERALLY SHOWS MIDDLE FINGER to anyone who genuinely wants something from the store. She keeps howling at everyone and At this point I really want to talk to the business owner and ask him if he really doesn’t have any one to replace this lady!!! DISGUSTING. She also fought with the other guy too right in front of me. I will go ahead and complain about this business to Better Business Bureau, the California Attorney General’s Office.

raj modi

★☆☆☆☆

a year ago

This lady is extremely disrespectful…I wanted to buy something but she said she is closing her shift so I waited for few minutes and suddenly she started telling me that do not come here when I am closing my shift. After that she charged me and she didn’t give me what I wanted but gave me something else and instead she slammed the door at me, she came out very aggressively at me and started yelling at me showing me a middle finger. This is not the first time that has happened.. never going to this place again!

KUnwar Bishal

★☆☆☆☆

8 months ago

06/22/2025/Sunday employee) .The guy in the cashier is so rude .please stay away and stay safe from him. Looks very innocent but Very mean. Responded with extreme rudeness, yelling at me.

Aboobakr Shahir

★☆☆☆☆

8 months ago

I am writing to raise a serious concern about this gas station located 248 S Airport Blvd, South San Francisco, CA 94080 This station is charging $7.00 per gallon for regular gas, which is nearly double the price compared to a nearby station in Costco, where the cost is around $3.55 per gallon. This kind of pricing is highly misleading and appears to take advantage of travelers and customers unfamiliar with the area. It feels deceptive and exploitative, especially given the location near major transit routes. I believe this practice should be investigated, as it may qualify as price gouging and is clearly unfair to consumers.

Matthew Harris

★★★☆☆

6 months ago

Gas and Diesel prices are curious but you can get Hydrogen fuel here. The hydrogen fuel pump is online and works. $1.30 can sodas.

pal singh

★☆☆☆☆

2 weeks ago

Waited here for 2 minutes and lady came out to tell us to move. They want business but dont stand there attitude bullshit. Don't even have restroom for customers. I would avoid this pump. What kind of gas station is this which has no parking.