Rich's Car Wash - Richmond 1464

Shayne Cohen (Talented Katz)

★★★★★

10 months ago

$10 Tuesdays special and a very quick and easy service. Only thing I couldn't find are the rags to wipe the car with. But I had a great experience with this car wash!

carl wells

★★☆☆☆

11 months ago

The manager or person who acts like the manager was rude. I will probably cancel my membership. I needed 2 wash, I have membership, he said 1 per day and after he stormed off and left me at the gate with many customers behind me waiting they finally let me go. But they gave me basic wash on my 2nd and my membership is for the better one. If it's that big of a deal I'll just go to another place. All he cared about was who sold me my membership so he could get them in trouble and cussing at his coworkers. I fell sorry for who ever has to work with that guy.

Lacy Springs

★★★★★

3 years ago

Great Fun Car Wash! The vacuum is very good. We cleaned our new truck and it was very dirty and when we were done it was a big difference.

Ejeme Austin

★☆☆☆☆

2 years ago

Very disappointed,their car wash ripped of my roof ,I went there to talk with the mgr he will not even come out at first kept me waiting,so I later went inside and said I need to talk with him he should come out and look at my car to even see what am saying,I told him this happened after I washed my car but he want to argue with me then later they called me they found the parts nothing like sorry or complement anything or what so ever and am going to spend money to fix this ,nobody even called back to say sorry or anything,if you wash your car always take a good look at your car before you live or you be sorry later

Maira Khan

★★★☆☆

10 months ago

I actually like this car wash and have had good experiences in the past, but lately I’ve tried going a few times during their listed hours (8am–8pm), and it’s been closed. It’s a bit frustrating not knowing when they’re actually open. Would love to keep coming back if the hours were more consistent.

Vanessa Guerrero

★☆☆☆☆

a year ago

Used to love bringing my vehicles for a quick car wash and I never had an issue until I took my truck on Thursday 2/20/2025. I guess the machines don't work or something because its the first time that the back of my truck didn't get washed, the dirt was still back there, the back camera is still very dirty which I can't see anything at all and then to say that the machines in the car wash broke off my windshield whipper! Service went from excellent to very bad service.

Taofeek Adigun

★★★★★

a year ago

I recently visited Rich's Car Wash and was absolutely blown away by the exceptional service provided by Amber and Chris. Their professionalism, attention to detail, and friendly demeanor made my experience truly outstanding. Amber ensured every step of the process was smooth and efficient, while Chris went above and beyond to make sure my car was spotless and shining like new. What sets Amber and Chris apart is that they are always ready and willing to help, going the extra mile to ensure every customer leaves satisfied. Their dedication to customer satisfaction is evident, and they exceeded all my expectations. It's rare to find such excellent service, and I can confidently say this was the best car wash experience I've ever had. Kudos to Amber and Chris for their hard work and remarkable service!.

Dianna Casanova (H-town Socialite)

★★★★★

3 years ago

Rich's car wash leave my beautiful Cadillac with an excellent wax shine. Looks brand new each day...love the natural cloth that keeps scratch free shine...love my car wash great service...

Steven Wines

★★★★★

7 years ago

Amazing car wash! Amazing service! Friendly staff that is EXTREMELY courteous. State of the art equipment and very gentle brushes. They also offer free vacuums!

marilyn fuentes

★☆☆☆☆

4 years ago

REGRET GOING! I bought a brand new 2022 4Runner in army green 4 weeks ago and I decided to take it for its first car wash because the interior was dirty/dusty (The exterior was slightly dusty but nothing major). Literally just coming out of the car wash my car had a TONNNN of scratches and swirls all over(driver and passenger side)!! I couldn't believe that some scratches were about 8-10 inch long. Ruined it!! I spoke to the manager and showed him what had happened and he had agreed those were the location that the machines would have scratched so he took pictures and made a claim. The claim department called me about a week after saying they did a full “investigation” and there was no way the car wash machines could have left those marks (contradicting what the manager had said) .. I was told those marks had to be done elsewhere . It’s ridiculous that I’m seeing this marks right after the car wash and I had checked my car before and it had ZERO marks. At the end they did NOTHING and now I’m stuck with an almost $600 bill because I had to do a paint correction. 4 weeks , 2022, and not even 1k miles on the vehicle and it was left ugly after using their car wash. You can clearly see the marks in the pictures.

Day A

★☆☆☆☆

7 months ago

I made a purchase for a membership. After getting my car through the car wash I noticed multiple stains still on the car. I went through to get it washed again and the service manager MIGUEL REFUSED to get me right. None of the vacuums work. Be cautious and aware of these scams.

piff Dj

★★★★★

a year ago

Quick quack car wash is cool but this is a was with science gorgeous everytime rain proof wash money well spent

Cynthia

★★☆☆☆

6 months ago

I really dont like this car wash because they somehow leave damage on my car, AND my husbands car. Also they never dry the cars completely. And some of the vacuums dont even work!!! Always has loud music playing from other customers too. This car wash needs to get its life together fr. They are kind of rude too, the only person who was nice to me and helped me with anything was Jose!!

Tracy Lynne

★★★★★

2 years ago

Every time I have been to this car wash it has been absolutely wonderful. I love the vibe here. It’s very positive. They have the best workers and one of the helpers named Alex is just so kind. They have a TexAs decoration in the middle that’s just so cool looking. Also, it has , a very clean vibe and I just love it here.

A Odub

★☆☆☆☆

4 months ago

This car wash has gotten so greedy. It used to be my go to by no anymore. They went from letting you vacuum to forcing you to pay for a wash (mediocre and possibly damage your car). They also will try to sign you up for a membership but are not straight forward about the details and stipulations. Beware.

Garrison

★★★★☆

6 years ago

Let me first start off by saying that the reason I rated this four out of five stars instead of a full 5 star rating is because they do not provide a full service detail option. That being said this car wash has everything you could want. One of my favorite aspects of the car wash is the fact that the vacuums that they provide have a very high suction. This is normally a point of failure for other carwashes in the sense that when under heavy use the suction is low. This is not a problem at this particular location. Another thing that is nice is that the staff is very friendly and welcoming. The last thing that I like about this location is the fact that they have a free to use rug shampoo machine.

H A S A N

★★★★★

a year ago

used to be a very good car wash thats why 5 star visited today after almost 2 months they used to provide free car fresheners this time i ask for one straight said no those are only for members i ain’t visiting this place no more bruh you can give one and say next time you need to have a membership we all can afford this fresheners and they only cost a dollar plus. Look at my car after wash their blowers sucks 💀