Premier 7 Car Wash

Carol Salvatierra

★★★★★

5 months ago

The touchless wash left my car super clean, vacuums have an insane suction power and the lobby was spotless with snaks, drinks and free coffee. Quick friendly service, i will be nack

Madison Bishop

★★★★★

6 months ago

The workers and manger here are so sweet! Got my first car wash for free to test out the place, and they had complimentary towels and vacuumed. I will definitely be back again to get the full service option!

ryan day

★★★★★

a week ago

Ask for juan when u come in the best person with the best experience your car will look showroom clean :) he needs a bonus

James Silverman

★★★★★

5 months ago

This place is amazing! Paul is the man. They gave my car a full detail and buffed out all the imperfections. Hands down the best car wash and detailing establishment I've ever been to.

XAVR V

★★★★★

a year ago

Hands down best car wash in town whether you have a vinyl Wrap or PPF on your vehicle, this car wash will not affect it or damage yourWrap. Great atmosphere great customer service and awesome employees attention to Detail and my car always comes out looking clean if you’re local in Newport or OC make sure to take your car here for the best hand wash with a mix of technology.

Pat Higginson

★★★★★

6 months ago

Received a free wash coupon and came in for the first time. This is a very nice place with really nice employees. I love that it is brushless. I have a wrap on my car and do not like washes that have brushes. This is a good find. Try it out. You will be pleased.

Bogdan Shostak

★☆☆☆☆

a year ago

I used to wash my car here all the time. I came back on july 11th. I specifically asked employees not to touch any of my stuff in the trunk or on the backseats that I don't need a wash there. Regardless of my request they moved all my stuff in the trunk and the backseats, damaging my brand shoes Loro Piana and my Ralph Lauren suit with their washing materials. There is a huge stain on my driver seat that won't go away now. Horrible experience. I attached photos of the stain and of my trunk so you guys can see how they dealt with my stuff. Considering this is supposed to be a premium car wash it definetely is not worth the money.

m r

★★★★★

a year ago

Checked out Premier 7 car wash and I can’t say enough good things. I rolled up and Nick was super friendly and met Marcus the marketing director and talked me through my options. My car was pretty dirty and my wheels were a state. I sat and had a complimentary coffee and within 30 min my car was handed back to me looking like it had a $250 detail. It went through the tunnel and then the guys wiped dry, vacuumed and sealed my car. Highly recommend their premier full service for only $125 per month. Absolutely worth it!

Heather Delamorton

★☆☆☆☆

3 months ago

I brought my car in today for a wash, vacuum, and wheel detailing. I paid $100 with tip and without hesitation because my car is less than a month old and I wanted it cleaned properly after the recent rain. Unfortunately, when I got back in my car and drove away, I immediately noticed smudged dirt still on my windshield. I didn’t bother going back because the place had gotten extremely busy and I needed to be somewhere, but for the price, I expected the job to be done right the first time. It’s disappointing to spend that much and still have to deal with something that should have been handled. Lesson learned. I won’t be returning, and I’ll be taking my business elsewhere.

Vadim Melikhov

★★★☆☆

3 months ago

Convenient, but quality doesn’t always match “premium” expectations I’ve been using the Premier 7 monthly “premium” membership in Newport Beach for almost two months. I appreciate the convenience, fast service, and the ability to get a wash without waiting. However, at $125/month and with its positioning as a “luxury car care” service, I expected more consistent and attentive quality. Exterior wash and windows At first glance, the car looks clean. But on closer inspection, the quality isn’t always consistent. There are often streaks or leftover residue on the windows from previous dirt or washes. On the windshield, the difference is particularly noticeable between areas where the wipers pass and the edges, which often remain untreated. It feels like the glass is being cleaned quickly rather than carefully. Because of the coastal humidity, streaks often appear in the evening that aren’t noticeable during the day. At night, this significantly reduces visibility, which goes beyond aesthetics and becomes a safety concern — safety is always a top priority in automotive services. Interior cleaning This is the most concerning area. The primary method seems to be using compressed air to blow out dust. In practice, dust isn’t really removed; it just moves around and settles on seats, the dashboard, door panels, and other surfaces. For a premium membership, especially with “vacuum & wipe down” listed in the service description, more thorough cleaning is expected. Equipment and materials After a wash, glass and glossy surfaces often have tiny lint fibers from the cloths. At night, these reflect headlights like “pixels,” which is very noticeable while driving. Upgrading to higher-quality microfiber cloths would be a small investment with a big impact on overall results. Team communication On several occasions, requests I made at drop-off didn’t reach the interior cleaning staff. I had to approach and explain in person. In a fast-moving, high-volume service, clear internal communication is critical. Overall impression I do value the convenience, speed, and unlimited membership format. But in a “premium” segment, customers expect consistent quality, attention to detail, and reliable results every time. Premier 7’s website sets high expectations, but in practice, the service does not fully meet them yet. I hope management takes these comments into consideration. Improving attention to detail and quality control could truly bring the service up to the level it aims to represent.

Vanessa Bennum

★★★★★

a month ago

Paul is a legend! Not only amazing customer service but his recommendations on what your car needs is genuine and it shows!!! Good energy and the place is exquisite! A luxurious vibe from arrival to departure!

Matthew Haas

★★★★★

a year ago

Best car wash I’ve ever been to my entire life. They took care of me 100% and they did a great job. I just drove 2100 miles from Nashville, Tennessee and they made my car look brand new. I highly recommend this car wash to anyone. Everybody is friendly and highly trained.

Ava Cream

★☆☆☆☆

3 months ago

I really hate leaving bad reviews, but this situation has been so frustrating that I feel obligated to do so, especially since I’ve had zero communication from their staff or manager and it's truly ridiculous at this point. I signed up for a free trial and explicitly asked the front desk to pause my membership after the first month, because I was leaving out of the country in May traveling and wouldn’t be able to use the service. I made it VERY clear that I did not want to be charged while I was gone and that I would resume once I returned. Despite that, I was charged over $600 for months I never authorized and months when I wasn’t even in the country. What makes it even WORSE is how many times I tried to resolve this with them. -I called multiple times waiting on hold for a manager every single time - Each time I was told “a manager will call you back” or email you NEVER once heard back - Not one person ever followed up which is insane - No email responses, no phone calls, absolutely nothing. They basically took my money and ran! At this point, I’ve spent more time chasing down an answer than I ever spent using their service. The lack of communication and accountability is honestly unbelievable. It’s such a shame because I really liked this place, but the way they do business and handled this situation is clearly an indication that customer concerns are not a priority once they have your payment. All I’ve asked for is a refund for the charges made after I requested the pause and a written confirmation that my membership was cancelled. That. is. all.!! It should not take weeks of calls with zero response to fix something this simple. The customer service here is severely lacking, and based on my experience, I will never be a returning customer unfortunately. It's an obvious indication that the customer is not a priority once they have your payment. I hope they take this seriously and improve how they handle member requests, because no customer should have to go through this. If you are the owner reading this. I have reached out to your team countless of times, emailed your team and I have not been given a resolution or even a simple caring follow up, I'm put on hold every time and told that the manager will call me back "don't worry". If you care, please reach out if you can come up with a solution and I'd be more than happy to update my review.

Jeff Hauser

★★☆☆☆

3 months ago

I used to be a loyal regular at this car wash, but things have really gone downhill. They recently increased their prices significantly and now seem to nickel-and-dime for every little service. You’d think cleaning the rims would be included in a premium wash - but apparently not anymore. What’s even more frustrating is the lack of transparency. They raised the price of their express detail by over 60%, yet the signs and menus still show the old pricing. It feels misleading. To be fair, the quality of the wash is still decent - in line with what it used to be - but definitely not worth what they’re charging now. For the new price, I can have my car fully detailed at home for less. Disappointing to see a place I used to trust become all about upselling instead of value. Not worth the cost anymore. They lost a customer in me. Then again they also don’t seem to care when I mentioned the feedback.

D G

★★★★★

3 months ago

This is a very consistent car wash. After a few $49 individual premier washes I had proof that the service matches the price. I switched to $125 per month unlimited premier washes, and visit once per week. The washes are predictable, repeatable, and a fair price. All the employees are super nice, there’s tons of snacks and cold beverages for sale, and a higher end coffee machine which is complimentary. Going early in the morning has worked best to avoid the crowds.

Anthony L

★☆☆☆☆

a month ago

Had high hopes based off the Instagram videos purchased the self service 28 dollar wash, touchless water pressure wash couldn't even wash off the spots before putting the ceramic coat dirt left on back of car. Bummer literally just left there and when I got the the restaurant got out and saw it.

arash gholami

★★★★★

2 weeks ago

I’ve tried a lot of car washes around here, and Premier 7 is easily one of the best for the price for quality. You’re not paying some crazy “luxury” fee, but you’re getting a smooth, touchless wash that actually protects your paint. No rough brushes, no swirl marks, and omg the searches always give me a heartattack but not here. That's why signed up for the membership and it’s honestly worth it. It basically pays for itself in about two washes, and I’m already there anyway. Not trying to take advantage, it’s just a smart deal if you like keeping your car fresh all the time. Every time I go, my car comes out clean, shiny, and looking brand new. If you actually care about your ride, this place and the membership are 100% worth it.