Ortega Car Wash & Lube

mary mcgee

★☆☆☆☆

2 years ago

I was visiting the area so stopped in for a car wash. I upgraded to a hand wax. They did the worst job! The inside had not been wiped down. They missed spots on the outside and the inside glass on the windshield was completely smeared. For $100, I expected a better job. Would NEVER use them again and would NOT recommend them to anyone.

Ryan Fazilat

★☆☆☆☆

7 months ago

These people scratched my car, left the interior and exterior dirty, don’t do proper vacuuming and the staff are rude, obnoxious when i brought it up to their attention. Will never return. Pretty disgusting place and worthless!

Eliran Eretz-Kedosha

★★★★★

10 months ago

Got an oil change and they cleaned my car for free. I thought it was going to be a quick car wash but they did a deep clean. Totally worth it. They were amazing

Steve Sullivan

★☆☆☆☆

11 months ago

It prolly depends on who is working, but today was my 3rd time and the worst of what is mediocre service for the prices of $34-44.00. When the car wash equipment is not functioning and you tell the cashier, she does not care, at all. you are actually bugging her apparently. she is there to keep her fake eyelashes glued on i suppose. talked to her she says, visibly annoyed not looking up from phone, pointing me to the jefe to go ask them. El Jefe acknowledged me but then went about his business as my car went thru the wash. then had to verify with the other side that it was kosher, why would i lie man? I left. It's only gonna go down from here, forever.depending on the day and the workers, you will get OK or you will be pissed off. Cashier's attitude is not gonna win ya repeat biz. Look for a new face of your biz is my suggestion.

Indie Hillhouse

★☆☆☆☆

5 months ago

Not worth their prices - they didn't even vacuum my back seat. Do not recommend.

Michael Hoy

★★★★★

a year ago

I couldn’t be happier with this car wash. They do a lot of high end cars and truly take their time to make sure your car is perfect. I would not go anywhere else as this is truly the best car wash in South Orange County. The owner is frequently working the front counter and is personally committed to customer satisfaction.

Eike

★☆☆☆☆

a year ago

Worst car wash I’ve ever been to. Don’t waste your money here. Had to wash the car by myself afterwards.

Yana Postoronko

★★★★★

a year ago

Fantastic car wash experience! My car looks spotless, and the staff was friendly, efficient, and detail-oriented. The service was quick, yet they didn’t miss a spot—inside and out, my car looks brand new. Great prices and excellent quality. Highly recommend!

Steven Pasillas

★★★★★

a year ago

Ortega Car Wash & Lube is hands down the best place to take your car for a wash and service! Joaquin and Roberto are always incredibly kind and ready to help with anything I need. Their attention to detail and commitment to customer service make every visit a great experience. I drive a silver Mercedes E-Class sport wagon, and they always take excellent care of it, making sure it looks spotless inside and out. The quality of their work is top-notch, and they truly go the extra mile to ensure customer satisfaction. Highly recommend this place to anyone looking for a reliable and friendly car wash!

Zach Valles

★★☆☆☆

Edited 4 months ago

Unfortunately, after running my car through the wash, the team accidentally locked my keys inside. Additionally, the interior cleaning could have been more detailed — areas like under the mats, the seats, and door jambs were missed.

Eric Norris

★★☆☆☆

a month ago

Waited 90 minutes for a regular cash wash. They wash the cars and then you sit there for almost 2 hours while each person wipes one window and then moves onto the next car and then the next person wipes another window, no thanks..

Kat Z

★☆☆☆☆

Edited 7 years ago

With a rating of 2.5 on Yelp and 3.2 on Google, I should have known better. I spent $150 on a interior detail and car wash but I might have as well paid $10 at the drive through car wash next door. My favorite part was when the guy who sold me the detail told me to ignore the prices listed on the signs because they were going up. Then, he started bargaining with me on the price when I told him I didn't want to pay $189 to get my carpets cleaned. After the car wash, I noticed the seats weren't cleaned, the center console didn't even appear to be wiped down and the inside of the car was as dusty as it was going in. If that wasn't bad enough they returned the wrong floor mats. I didn't see them in my trunk until I got home. When they called me to collect the door mats they had erroneously placed in my car, they didn't ONCE mentioned my door mats. I'm going to guess the owner of those floor mats wasn't happy either. What is going on here? Get it together.

Mark Ferris

★★★★★

4 years ago

Full service car wash wax and hand wash option for $50 with wheels and interior. They have been as good as any other car wash in the area that does hand wash and wax. Usually takes about an hour. Mobile service is ok here and staff is friendly. Please like this review and follow me if find helpful.

Pamela Roth

★☆☆☆☆

5 months ago

DO NOT LET THESE PEOPLE CHANGE YOUR OIL. They changed the oil on my 1997 VW Eurovan and didn't put enough oil in. About 6 months later I almost BLEW OUT THE ENGINE because it had practically zero oil in it! (Nothing registered on the dipstick) My engine does NOT leak or burn oil. (This is ON TOP OF - they got the engine wet and the engine didn't run right. Then they overscrewed the pan screws, almost stripping the screws.) They seem to hire substandard mechanics for oil changes. They should stick to car washes ONLY and are lucky I was able to save my engine. In case you're wondering - I've had this VW for many years and it's low mileage (around 120k). It hasn't been even slightly low on oil before or since.

David Robins

★★★★★

a year ago

Without a doubt, the best car wash in Orange County! I bring all my cars here, including my wife’s, and I’m always happy with the results. Excellent service, great attention to detail, and a professional approach. Besides car washes, I also get my oil changed here—they work fast, efficiently, and reliably. The team is awesome—always friendly and ready to help. And most importantly, the prices are really good! For this level of service, it’s a great deal. If you’re looking for the best car wash in OC, this is the place to go! Highly recommend!

Hani Reshad

★☆☆☆☆

a year ago

If you want to waste your money, come to this car wash! It doesn’t matter if you pay for the basic service or any other level of car wash; they always give you a dirty car. This has been my experience multiple times. They constantly push you to get the expensive option, but they do the same job as the cheapest one! Today, I paid $34.99 plus tip but didn't get my money's worth. Unfortunately, there is no other car wash around the area to go to. Otherwise, after the first try, I would never have gone back there!

Aleksandra Parasochka

★★★★★

4 months ago

Honestly, Ortega Car Wash is the best car wash I’ve ever been to! The team did an incredible job — my car looks cleaner than ever and shines like new. Everyone here is super friendly and professional. Definitely the best car wash in Orange County, right here in San Juan Capistrano. Thanks so much, guys — you’re the best! 🚗