One Stop Express Car Care - Pennzoil, Mobil 1, Valvoline and Carwash

Rebecca

★★★★★

6 years ago

i absolutely love coming to this location for a car wash, they always make sure my car looks good! Sierra does an wonderful job and makes sure every customer including me is taken care of! I bought the monthly pass because I want to continue to come back here for the friendly customer service! Strongly recommend the monthly pass you won’t regret it!!!!

Johnny Drummond

★★★★★

2 years ago

I got my AC charged here for $150. Firestone gave me a quote for $400-$800. Great guys who are friendly and won't try to screw you over. Also if you need any work done on your vehicle that they don't do in house just ask for Walter. He works there, but has a shop at his house. He does great work and won't overcharge you.

Hayden Arthur

★☆☆☆☆

2 years ago

Used to be the best car wash in the area… Would come here weekly and had a membership. Today it’s the worst in the area. Employees are less than pleasant. They used to thoroughly rinse down the car and hit it with a brush and put wheel cleaner on. Now they barely spray the driver side door and call it good. Car wash system itself does an okay job. Vacuum area looks like a landfill, absolutely disgusting. The vacuums barely even suck because the tubes are so full of garbage. It’s a shame this place went downhill so badly. Will give my business to Masters in St Johns instead.

Angie Dunham

★☆☆☆☆

a year ago

My son was in town and decided to get his oil changed at this location, he visited for the day and hopped on the hiway to head home. He lives about a hour away. Before he made it home he was getting two different codes on his car for his oil pressure and another for engine. He called me when he got home. I followed up with this place and they made excuse after excuse. I request the owner. No luck. I called back and requested the manager that never seems to be in. Once again they told me someone would call me. Nothing! So I called back.. they said they would pass this along to the general manager. Still nothing a month later. My son drives a BMW, he took it to a repair place where he lives since it was too dangerous to drive back here. He was advised that “whoever” changed his oil put the wrong type in his vehicle. And this has caused damage. He was charged for a FULL synthetic oil change. Still to this day we have had no response.. needless to say court papers have been written!!

Terona K

★★★★★

Edited a year ago

This is the Best place to go for your vehicle..These employees really care about their customers! I Always know my vehicle is safe when leaving they Always look out for me 🙏 been going here for 12 yrs!

Alixzandra Jyawook

★★★★★

3 years ago

These guys at this location are so nice. They took care of my car and gave me honest, quality service in a timely manner. What more could you ask for? They all had a smile on their face and I believe one of them was even shadowing a worker whom treated him with genuine intentions to help him learn. I would recommend this business to anyone. Thanks to the crew working on the 4/19 lunch hour for your great service!

Emily Burkhardt

★☆☆☆☆

a year ago

I’ve been taking my car here for years now to get oil changes. There is a $10 off coupon on the website & I printed it out & when it was time to pay, I handed the worker the coupon & he had an attitude about it immediately saying they will accept it this time (which I appreciated) but will no longer accept them in the future & was very adamant about it. Why would the website offer this coupon, with the Dewitt address on the coupon, if they aren’t going to accept them? It isn’t like the $10 comes out of this guys paycheck so I’m not sure why he had such an attitude about a $10 coupon. If they are no longer going to accept this coupon then they need to take it off their website because that makes no sense. I should have said something when I was there but was not feeling well & wanted to get out of there. I appreciate the free car wash but I’m not sure if I will continue to get my oil changes done here anymore if they’re going to be so dumb about a $10 coupon that’s on their website…

Ruben N.

★☆☆☆☆

Edited a year ago

A service technician neglectfully damaged my vehicle during an oil change and then lied about it. A situation that should have been remediated on the spot took weeks of follow up, with the manager ultimately refusing to honor their verbal commitment to replace damaged parts (which should have been ordered several weeks prior) as I had threatened legal action due to their lack of action or communication. Update: No response when replying to the e-mail as requested in the generic response to this review. Clearly just trying to save face.

Steve Joseph

★★☆☆☆

6 months ago

I have been going there for years to have my truck washed this year they damaged it and they said it wasn't them It happened somewhere else so I got it fixed and then they damaged it again and I brought it to their attention they said they're not responsible because they have a sign that says your car may be damaged I will no longer go here again

Taylor Satula

★★★★★

a year ago

I was on the highway and the cruise control sensors in my car froze over so I had to pull off and get a car wash. The two guys who were working in the car washbay today at 1PM were so thorough. They did a great job. Like, exceptional enough for me to write a review. My car looks great, price was affordable, and my sensors are working again. I really hope that those guys at the washbay get some praise when an owner or management person reads this review.

Ben Reed

★☆☆☆☆

3 months ago

Very slow service waited in line as the next car for over 30 mins 3 times over the weekend and still havent got oil change very disappointing

Edward Wirth

★★★★★

2 weeks ago

Car wash went smoothly, and friendly and courteous on a busy day for them.

Shane D

★☆☆☆☆

3 years ago

Very sad to have felt like I needed to leave feedback on here, I drove down to Dewitt from St. Johns for a service on my Truck. As always they give a free wash with the service, unfortunately this time my truck came out with some white looking scuffs/marks that I know weren’t here prior. My wife noticed them just after we jumped out of the vehicle only 10 minutes later as they were bright & shiny once the water had dried off. These weren’t scrapes from a vehicle or anything along those lines which was evident as they were very erratic and not deep yet they would not rub out. They give me some disappointing excuses like they can’t be seen in the camera coming out (vehicle was wet still) & several other poor reasons. The camera quality they showed me was of extremely low pixel quality yet they tried to tell me they enhanced the images but could still see nothing, anyone who knows how images work knows that’s not possible. Very sad that a business can have such little care or empathy for their customers & not even try to make it right. A simple polish likely would have fixed a majority of it. If you are someone who appreciates your vehicle & always tries to keep it right, I’d advise you to stay clear of this business as this company does not really care for its customers when it comes to the crunch.

Sheff Landgraf

★★★★★

7 months ago

I recently got my oil changed here and requested a rear wiper blade. The attendant admitted he made a mistake by breaking the arm of the wiper and ordered a new arm and blade and provided it for free. Taking responsibility and generously replacing the arm and throwing in a blade for free isn't the type of customer service I am used to of late. Thank you for taking responsibility. Keep up the great work!!! I am and will continue to be a loyal customer!

Ray Terwilliger

★★★★★

Edited 2 months ago

Edit: Still the best place for an automatic car wash! I've been using One Stop for the past few years to wash my vehicles. During the winter I pay for the monthly unlimited Platinum wash. I have nothing but good things to say. The workers always do a good job preparing the vehicle prior to going through the wash. As long as I live in the area I'll continue to do business here to keep my car/truck looking fantastic 😎

m w

★★★★★

a month ago

Friendly professional and don’t try to sell you something you don’t need I absolutely love their car wash it does a great job

Emmie Henningson

★★★★★

9 months ago

I had a great experience at one stop for a long time! I’ve had a pass for my car for about a year now! The staff is friendly, efficient, and clearly took pride in their work. My car looked spotless every time I go — they paid attention to the little details that many places overlook. The pricing was fair, and the service was quick without feeling rushed. I’ll definitely be coming back and would recommend this place to anyone looking for a reliable, high-quality car wash.