Google Reviews
Camille Jensen
★★★★★
9 years ago
This is one of the cleanest stores I have been in. The employees are professionally dressed, knowledgeable about a wide variety of things pertaining to all that is car related, the store manager is very pleasant to his customers and employees. He , without hesitation stepped outside numerous times to help his customers with various things and unlike most parts stores thos location has a wide variety of parts so i never have to wait for the parts that i need. The employees never direct me to go somewhere else and are patient and pleasant to work with. The store is in a great location and the parking lot is clean and easy to maneuver. I will be shopping here from now on.
Amy F
★★★★★
3 years ago
Steve saved my bacon this morning. He tested my alternator and battery, sold me a new battery, and installed it for me. He was friendly, knowledgeable, and kind. And he didn't judge me for my corroded, super old battery! Hubby loves this place too.
R F
★★★★★
8 months ago
The young man who helped me with my check engine light was very helpful and friendly. Thank you
jacob fauth
★★★★★
2 years ago
I go to oreillys often every time I go there they are always willing to help me. There prices are very reasonable and if their product fails they always warranty it I’m pleased to give these guys my business. I’ve been an oreillys customer ever since 2012 and there products have always been good.
rzz_ builds
★★★★★
2 years ago
I brought my car in for a check engine light they were very polite and helped scan my vehicle and then printed out a sheet with the codes that where wrong and gave me some recommendations and even let me know that I was safe to drive it if needed. Great experience!
Scott Johnson
★★★★★
2 years ago
Jeffrey was absolutely amazing. I just pulled into town with my family after a 5 hour car ride and we stopped and the car was having trouble starting. It was 100 degrees outside and I finally got it started and headed straight to O’Reilly. Luckily I got Jeffrey to help me. He checked on the battery and first thought it was probably the alternator, and the. He said wait let me take the terminals off and clean them up and try to test them again. After doing that he said actually I think it is your battery. He gave me options for a new battery and I picked one and he went in and got a battery and installed it and made sure that fixed all the issues and it did. Thank you Jeffrey for going the extra mile for me and my family, saving us hundreds of dollars and from the 100 degree heat with our car not starting. You are the man!!!!
David Bazan
★★★★★
3 years ago
100% recommend this location. Manager tested the battery and alternator. Told us we needed a new battery and installed with no issue. Took maybe 15 minutes . My idle was low but he instructed me to run at high rpm's for a moment and it would settle. 100% correct , he was polite, professional and even refused tip after he heard we were treated poorly at other location. Amazing what a little bit of knowledge and taking pride in your job do for the customer experience.
Lawrence Billington
★★★★★
2 years ago
I recently had the pleasure of meeting with Mason at O'Reilly, and I must say, his expertise and knowledge were absolutely outstanding. I had been experiencing an unusual noise coming from my car engine, but I couldn't pinpoint the source. Mason immediately put me at ease with his professionalism and attentiveness. He thoroughly examined my engine, using his keen ear to identify the issue within no time alongside his flashlight. Mason's ability to diagnose the problem accurately was impressive. He patiently explained the cause of the noise and discussed the necessary steps to rectify it. His attention to detail and commitment to providing exceptional customer service were evident throughout the entire process. Thanks to Mason's expertise, I now know the next best steps, all thanks to his remarkable skills. I highly recommend Mason to anyone looking for a knowledgeable person about cars and the right parts to get.
Bill Long
★★★★★
6 months ago
Went in 5 min before closing for a last minute must have. Great service.
Mark Snyder
★★★★★
Edited a year ago
Yeah, the manager worked with me there and was real helpful.I was getting the brake pads that needed! He even gave be some more expensive ones At the same cost as the ones I ordered because he was out! He was very helpful and informative!
Vast Explorer
★★★
☆☆
11 months ago
This was the first place along my travels where I felt less welcomed. I was looking for a tire air pump and received a little two much annoyance from the clerks that a woman was handling things on her own. None the less, one "gentleman" assisted in the location of the item and I was checked out and gone.
Don Leffler
★★★★★
11 months ago
Great service! These guys took my two containers of recycled oil no problem. Auto Zone down the street wouldn’t do it, they said we can only take one container a day. I’m a Sr. Citizen and that’s how Auto Zone respects our rights. I will only shop at O Reilly from now on. Thank you!
Boe Bot
★★
☆☆☆
10 months ago
I'm not going again but they do know what they are doing. The guy who helped me seemingly grew annoyed by my lack of reaction to his jokes. He didn't react to any of my jokes so I can only assume we simply have different humor. The part that ruined the store for me was when He started to talk about how the younger generation needs to lighten up, and somehow got into how he has a bunch of scars. So I showed him my foot that has like 6 scars from my dogs accidentally scratching me. He then proceeded to tell me about how he has two dogs and he is always telling his wife he is going to eat the dogs. He then started to rave about the flavor and the sweetness of their meat. I assume either he was making a terrible "joke" or he was attempting to piss me off. Either way I'm just going to go down the street to another auto parts store from now on. Everyone else I have encountered working in the store has been very nice, which combined with their expertise brought this rating up to a two star.
Joshua Holland
★★★★★
4 months ago
Always a friendly staff wanting to help. I've never had a bad experience at any location.
Laura Tolley
★★★★★
a month ago
The young man that helped me was very kind, honest and patient with me. I appreciated him.
Amber Jean (MotherEarthsGift)
★★★★★
7 months ago
Wonderful experience! I came in with a frustration accessing my turn signal bulbs. William and Seth made sure I left with working signals! Thank you gentleman so much! William even changed my bulbs for me! I was having such a hard time. They made my day 1000000 times better and I'm safe on the road now. Great shop! Great staff!
Yocal
★★★★★
5 months ago
Always helpful and friendly, no matter what store. I've ordered online and did in-store pickups, and it always goes well. Went to two different stores today (forgot to grab a couple things on the first trip). Got everything I needed to get the job done.
Danielle Vidales
★★★★★
5 months ago
Huge shoutout to your employee SETH!!! He went above and beyond for me and was a true life saver in desperate times needing a battery. Very efficient and kind when changing the battery, it couldn’t have gone any better. Thank you Seth!!!
Angela Leatherbury
★★★★★
7 months ago
Dude!!! Ask for Seth when you come! He saved me $900 bucks and fixed my AC in my Huge diesel Sierra GMC truck! Thank you O'Reilly's for always choosing great staff and providing excellent training and top notch customer service.
Scott Dykstra
★★★★★
2 months ago
My wife coasted into the O'Reilly's parking lot in Meridian with the engine overheating and called me to come help her figure out what was wrong. By the time I arrive 15 minutes later, Seth had come out of the store, diagnosed the problem, removed the broken connection on the heater hose and had all of the new parts laying on the counter waiting for me. Dylan and Able let me borrow tools to put the broken hose back together and we were on our way in less than ten minutes. Seth, Dylan and Able took a super stressful situation and turned it into a blessing with their great attitude and eagerness to help. Great employees and terrific customer service!
