NAPA Auto Parts

Sha-king Hodges

★☆☆☆☆

5 years ago

Services is Slow . I stranded in line for dam near a hour waiting for a guy in front of me to get a simple spark plug by the time it was my turn I already put the things I wanted to purchase back and left . Can’t have customer service like that

Donald Trendowski

★☆☆☆☆

7 years ago

Waited in line for 15 minutes to purchase radiator fluid while an employee was talking to another employee that was not working and never bothered to help get the line down. I know she was an employee because they both walked out from behind the counter Great thank you

DJ Grant

★★☆☆☆

4 years ago

Find another location. They stock next to nothing and the staff are not helpful and don't listen. "Do you guys carry XYZ ..?" "Let me waste you time hunting down something that isn't what you asked for"

Susan Harrington

★★★★★

3 years ago

The employee that helped me was very nice and saved me from buying the wrong windsheild wiper.I appreciate his help and will go there again if I need any auto supplies.

Dan Ortman

★★★★★

8 years ago

Very helpful staff and easy ro workwith in finding my serpentine belt for my custom pulley setup on a Mercedes-Benz. Also excellent prices and very fast service.

Lorraine Grems

★★★★★

7 years ago

Very helpful. Had the wrong hose for the car, that was purchased at a different parts place. They were able to find and give us the correct one. Pleasent and courteous service.

Scott Schaffer

★★★★☆

7 years ago

Friendly staff. Convenient location. Don't always have what I need in stock, but are willing to order it for me. Prices are ok, but they have pretty good sales.

Lisa Roller

★★★★★

8 years ago

Very polite and very helpful towards their customers. He told us what we could do without making $ for the company. Definitely will be back for more.

The Hoodlum

★☆☆☆☆

5 years ago

My name is Chris 4 days ago I went in to this location not knowing what to do after a friend swapped my motor for me after the swap the front axle seal started leaking transmission fluid, so I went to the Hiawatha boulevard location where an associate name Steve attempted to help me, nice guy but now I have almost 7 quarts of the wrong transmission fluid that’s been running through my car for days, needless to say I’m extremely upset and hoping no permanent damage has come of this. And plan to call Dave the location to one manager this morning.

Dave Stier

★★★★★

a year ago

The female staff member ( I unfortunately did not catch the name ) was extremely knowledgeable and helpful about my question regarding exhaust pipe.

sean heppner

★★★★★

a year ago

These guys always help me out with the questions I ask. Pretty quick service when I go into pickup my parts.

Titan

★☆☆☆☆

7 years ago

No military discount and my friend had to pee and they were rude and told her someone else ruined it for the rest. Very rude and disrespectful tone of voice to not just us but other customers as well. I had to give one star. To be honest I would have given none.

Cheektowga

★★★★★

Edited 2 years ago

Great advice and customer service. This is my new auto parts etc., Go to store.. This Gentleman also saved me some money.. I'll be back.

Quinton Stevenson

★★★★★

a year ago

Very good store always good staff and tremendous help and assistance with questions about pretty much anything you ask mechanically or tool wise and awesome deals all the time

Michael Dion

★★★★★

7 years ago

I had a really good experience here, the person that helped me was very caring about me and making sure I got the best deal I could for what I was looking for. He also took interest in my son interacting with him because my son loves cars. For someone that knows nothing about cars I'm glad that I went here for the help. Good experience all around.

Brian Smeltzer

★☆☆☆☆

a year ago

Customer service sucks. They get angry with you if ask a question to try and understand the policy. Yeah sorry I asked just trying to understand but no you got to get angry

RoccoG

★★★★★

a month ago

Thanks for your professional help and service